The cheque wont effect lifetime limit , thanks

today i got called by AIA insurance want to sell their insurance..but all info including ATM card valid No. they want..what for????

u confirm it's AIA? or they claim to be?

they wan to charge ur acc

Almost everyone have problem with one insurance company or another, just like we have problem with either Celcom, Digi or Maxis.

I always believe the agent is more important when comes into choosing the right insurance. The right agent will give proper advice and Taylor the plan according to customer needs. Atter sales service also imortant for example solve all the matter fast when comes to claim, endorsement or tiny matter like change of credit card/address for client.

proper advice and Taylor the plan.. totaly agreed.. provide what client need.. and gv a good Solution...

however the client also should be smart and research on the products itself/service as well

Hi silly, i saw ur post n i know is a little way too long, but was wondering if u need some advice in solving ur medical card issue. Many people is stuck in between neither here nor there. Just like u, terminate, rugi, continue, loose faith. I m a wealth planner, i could give u some advice if u need.

1. U could cancel the medical benefit part in ur current policy, and change to other benefits which does not require service n the term is fixed by BNM, such as life cover or critical illness.

2. Get a new medical benefit from other company, ING n PRUdential actually have quite good terms n condition for medical benefits.

Do PM me if u need further advice.

Regards,
jin

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Added on March 30, 2012, 4:57 pmDun worry bout the cheque given, is just hospital allowance benefit as a rider in PRU policy. It will not affect the lifetime limit of ur medical.

This post has been edited by Jin2906: Mar 30 2012, 04:57 PM

Agree with jin, U should ask the agent to do policy review, and how much u your cash value if u surrender and what the benefit if u keep continue.

The most important everything should meet your needs.

regards,
zeta

hey guys, i am one of the frustrated customer from AIA insurance company. i have submitted all my medical documents to get my claims. but it is almost one and half month and still i m getting the same answer from them. "work in progress" WTF.

please i inform you all dont buy AIA insurance policy (any type of policy)

This post has been edited by dheeraj.kkhh: Jul 27 2012, 09:30 AM

Hi, actually i would like to terminate my medical insurance of AIA, but i totally unable to contact my agent.
So, what can i do now? May i send email to BNM to terminate my insurance?

Halo, contact AIA Customer Service b4 u contact BNM

BNM is not your banking/insurance customer service call centre

This post has been edited by Pink Spider: Oct 20 2012, 12:28 PM

noted with thanks...

Yup, just call the customer service. they will assist you, and u might need to write an official letter.

Even though the plan is from AIA, our competitor, but I do not encourage you to surrender, without even knowing what you have. May I know the reason why you want to cancel the plan? How long have you bought the plan?

Terminating an insurance plan to get a new one may not be beneficial to the client.

Yah i agree to the point when u terminate a new plan and everything will be start from zero again but also depends how long have u paid for the policy as well.

Is AIA really suck to the point of no return? one of my friend in AIA also quit the company and join Affin . according to him, AIA really have management problem. after reading this thread , it look like a few client endorsed their bad service.

As I know AIA management was bought over from Prudential?

I've recently made a phone call to the customer service to find out my old policy which my dad signed for me since I was 13. However, the customer service could not provide the cash value of my policy and requested me to visit their nearest office instead to find out.