poor service, ruin my daily life routine....cant do my work cant have entertainment...usually i on9 for whole night to do my thing n entertainment, now one night on9 oso tak cukup 2 hours!

cant even do my work, takkan i nid to go cc? siao one meh!?

Go to this website http://www.skmm.gov.my/consumer/complaint.asp.
Scrolled down to Complaint Procedure.
Download Form 1 - Notification of Complaint.
Write your complaint. Write politely & send to aduanskmm@cmc.gov.my

I complained of slow connection & frequent disconnections. I go a reply on the same day. A few days later I got a call from an officer of TM I think.

It work for me. Now my download from testmy.net is about 900 kbps & from speakeasy.net about 700 kbps. From speedtest.net (KL) about 900kbps. Mine is 1M line. So far so good. Touch wood.

Give it a try

P/S,
Wasting time complaining direct to TM. Most of the time it does not work out the way you want.

This post has been edited by jitbeng: Jun 17 2008, 05:42 PM

Still, RM78 is too much..., if not why i am still using rm66..., for 512k, it's plain lousy connection for its price.., RM66 better go and isi minyak leh..

Maybe because i am an online gamer, thats why, it's very important for me to have a fast and stable connection..., and yet the charges is like skyrocket.., it's never affordable.. Still i don't understand why we can't have the connection for the same price..?? Unless all the related material has to be imported..., else uses our own one will become worst more...

Like that, maybe we all should go to Euro there to uses this technology and plus., no need to stay up morning for UERO 2008..

Yeah don't compare Malaysia to Europe, we are a 3rd world country

We should be compared to Africa, maybe Afghanistan.

I've given up complaining to TM. Just downloaded and completed the form. Faxing over to them now.
Thanks for the link.

tmnut sux at all
tmnut just can give us a totaly sux speed...

Lol, but then if we want to more advance then we should compare to those who already achieve that stage and follow it.., i wonder whether TMNUT do not have this kind of mindset, that why they never improves..

i never think tmnut wanna keep improve their service...cos i cant feel it...
did you have the same feeling?

=/, i think some of you are right.., no other company giving single competition.., so.., i actually think that they earn too much over the packages as 512k is really nothing behind it.., but they don't want to cut off the price because they want to earn more..

OMG, i just realize we have big group here, come., lets form a company and give competition with better quality and price, we can do it!

I am here to rant for both my amazement and displeasure....

Here I am in a foreign land....most of you might think this country is in turmoil or whatever you see in the news....but here I am downloading at speeds of 400 kB/s.

In my home country? I can barely break the 100 barrier. Shame on our service providers.

whow pakistan has better and faster broadband than malaysia..... +1 to pakistan, +1 to middle east, -1 to malaysia...boo

even China broadband speed better than us, malaysia boleh

Not need look so far. Why look at China, Pakistan etc. our great neighbor Singapore has 100X better conn nuff said. Malaysia Boleh Throttle you KAO KAO Fair Usage policy my foot. Don't know how to apply it now my normal connection also suffer and i don't p2p at all because my friends bring all the audio/video for me through removable hard disks

I do not know why Malaysia must Throttle bittorrent KAO KAO, and we still have many many things need to be improve, Throttle only will slow us down and not helping us at all.........

Hmm Xtryfe, but i heard complaints about Singnet too, lol.., but, no matter how bad, still better than ours of cause..

One thing, wonder how much is singnet price compared ours, interms of worthiness and speed..

IanLim look at thier packages:

http://www.singnet.com.sg/plans_and_servic...asp?snbb=10Matl

3mb, 8mb, 10mb

Don't convert their money to ours because that price range will suit them but damn quality and download speed way better than ours. Double our 4mb bullshit

Malaysia should let SingTel come here and compete i give 6months TMnut has no customers say they gonna concentrate just on phone lines streamyx packages closed down due to idiots managing the company.

Thanks for digging up the info Xtryfe, hmmm., so, they can have $32 for 3MB? While we rm32 gets nothing, and if convert the currency, thats around RM77, but we RM77 only 1MB, WTH?!!

I don't mind rm77 for 3MB, meaning, RM66, we should get 2MB, RM 55, we get 1MB, still pretty expensive..., better than before only.., IF ONLY..

IanLim RM77 3MB wiping from my face. I should be paying RM55 right now for my 1mb package. I like how our prices are so high but service could send me to a mental hospital.

Also another thing that is good about Singtel is they monitor games. Look at this thread http://www.singnet.com.sg/dedacc1/online_gaming.asp

If you talk about game ping and latency issues to our TMnut well 1st thing they do is blame the game 2nd blame international link and if the game has a host in Malaysia blame the other host.

I play WOW on [Mal'ganis server/US Realm] and my ping was so high i talked to TMnet showed tracert everything they didn't get it. Finally i called California and talked to Blizzard rep after sending mails and proof of my ISP failures they said they would phone our admin people in TM and fix this issue. In like 4 days my net connection was back to normal and they mailed me having resolved the issue with my ISP. Now that is what i call bloody service

This post has been edited by Xtryfe: Jun 23 2008, 08:26 PM

Actually 3Mb also very outdated liao, lol.. BUt for SEA standard, i think Singapore won it all..

OMG, what a hell experience you went through with TMNUT, you even called to the US? OMG!!

We really need an alternative ISP , like Firefox, an alternate to IE...

SOmebody here please start an ISP business, then if not enough modal, we all share and become share holders, ok mah? Lol!!

Alright Prasys told me he setting up a new ISP. Called Viva La Malaysia. Count me in I'm subscribing wahahaha

MX510 is supplying the routers

You and me are it's 1st subscribers so he said free woot

This post has been edited by Xtryfe: Jun 23 2008, 11:14 PM