QUOTE(acat @ Jul 17 2010, 08:23 AM)
problem solved a day after complaining to their cust service
but at that time, i have used about 4gb quota (for capped speed), so i can only enjoyed 1gb of uncapped speed. next time, right after i reload, i'll call them again if problem persist.
how about yours? try to call their cust service. if works for me though

It doesn't work for me even though I called em everyday. Things that pissed me off is the cust. service reallly wanna tok kok & bull wif me. Talking about u can't get a full 3.6mb, best basis, lot of ppl using the line , telling me my area in Kinrara is congest and lotsa ppl using, open the same website so many times make it slow (LOL!) , bla bla bla. and other things that make u shake your head in disbelief. I straight told him I knew about the shitty service so called broadband company here in Malaysia and just reset my line back to how it was. I even told him, I'm subscribe to U68 which offers 3.6mbs and even on shitty day I shouldn't get the download speed as UB6 & UB10 plan. He said okay & will forward it to his superior, and the whole day nothing happen.
The next day, I called again and this time different guy answered. No tok kok & bull with me but straight told me he will pass it to the technical stuff. The same shit happen. Now 2 days after, still cap at 400kbps.
Now, could you please help me, how did u talk to em to make your line uncap again. thanks.