QUOTE(fairykingprawns @ Jul 17 2010, 11:09 PM)
It doesn't work for me even though I called em everyday. Things that pissed me off is the cust. service reallly wanna tok kok & bull wif me. Talking about u can't get a full 3.6mb, best basis, lot of ppl using the line , telling me my area in Kinrara is congest and lotsa ppl using, open the same website so many times make it slow (LOL!) , bla bla bla. and other things that make u shake your head in disbelief. I straight told him I knew about the shitty service so called broadband company here in Malaysia and just reset my line back to how it was. I even told him, I'm subscribe to U68 which offers 3.6mbs and even on shitty day I shouldn't get the download speed as UB6 & UB10 plan. He said okay & will forward it to his superior, and the whole day nothing happen.
The next day, I called again and this time different guy answered. No tok kok & bull with me but straight told me he will pass it to the technical stuff. The same shit happen. Now 2 days after, still cap at 400kbps.
Now, could you please help me, how did u talk to em to make your line uncap again. thanks.
chill out bro The next day, I called again and this time different guy answered. No tok kok & bull with me but straight told me he will pass it to the technical stuff. The same shit happen. Now 2 days after, still cap at 400kbps.
Now, could you please help me, how did u talk to em to make your line uncap again. thanks.
u must show them that u really know everything. when i 1st called them, i told them, last month my highest speed before capped is 7.2mbps, so there is no way the slowness is caused from congestion or my modem. the day after, their staff called me and asked me to test the speed as he said he already uncapped my speed.
by the way, u should called them right after u subscribe to new subscription bcoz its no use u complain when u quota is reached even with capped speed. hope this help
Jul 20 2010, 04:34 PM

Quote



0.0187sec
0.56
6 queries
GZIP Disabled