i called them first this morning, and by 4pm they call me back to know my exact location, 15 minutes after that, they told me that my line speed already restored. i like their immediate response. way to go UM 

by d way, during the conversation, i asked them what just he did to uncap my speed. he said he just reset and refresh my account and tada, my speed is back. i was like  . then i asked them do i really need to call every month to uncap my speed and the reply is yes as until now they dont know the cause of the problem for prepaid user. seems like i've to call them every month 

of all the trouble, i dont mind call them as long as my speed is back

here is my speed in my homeplace


nice huh? 

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Added on July 23, 2010, 6:15 pmnow i realized, this thread has exceed 2.5k post. shouldnt we have v2 thread?

aiyo, I renewed. speed still capped.
called them.
the girl like duno anything, say need to pass my case to technical support. 
maybe next month need to subscribe postpaid.
wonder pcfair got any promo?

i've been requesting the mods to open v2 thread, but seems they are lazy/ignoring my request.

just create the v2...then pm any mod about the new thread,so that they can close this thread