Nothing to be sorry about. Foreign exchange = exchanges outside of Malaysia such as NYSE / NASDAQ & others. Local exchange = Bursa / KLSE.

Haha, so u are talking abt other Exchanges, thought it is Forex . Ok thanks

Oops... my bad. I can now see the ambiguity in my previous post. My apologies.

When you said "Other System", what does it mean? You mean the dealer place order for you? In this case, offline rate was charged then. Right?

I'm not sure exactly what he meant but I believe those trading desk guys have another platform to place their orders since it's not possible to do so via their IRISS platform.

He gave me online rate since he wasn't sure what went wrong with my trading account. However, now that they've informed me that IRISS is not able to accommodate ARCA stocks, the next time I wanna sell my DWTI, I've to call the trading desk guys again with offline rate.

I think I'll stick with KLSE for HLeB & will migrate to offshore brokerage for NYSE.

Ok... I have yet to start trading foreign. Just started local bourse and HLeB helped me a lot. Thanks for the explanation.

I managed to trade ARCA stocks. I think i bought Vanguard's S&P 500 index.
But you're right, needed to give them a call.

So you're getting offline rate for the ARCA stocks right?

I think this is an disadvantage to HLeB clients since CIMB is able to trade ARCA stocks online.

No, the call was to activate my account to enable me to trade ARCA stocks.
I bought it online myself.

Noted. My back-and-forth emails to Jessica from HLeB ended up with the conclusion that HLeB can only accommodate certain ARCA stocks, in which they can help you activate them for online trade should you inform them prior to the trade (your scenario).

Unfortunately, some ARCA stocks can't be done the same way & the only option is to trade them offline (my scenario).

Wow.... you both sounds like foreign shares taiko.... Can enlighten me a bit or not. What is ARCA?

I'm a newbie myself.

Anyway, long story short, some of the ETF / ETN that I'm interested in happen to be categorized under ARCA & HLeB doesn't seem to have full accessibility on them.

I think these 2 links below can explain ARCA better:
http://en.wikipedia.org/wiki/NYSE_Arca
https://www.nyse.com/markets/nyse-arca

Greetings, Im in abit confusion here

if i register from here https://www.hlebroking.com/v3/ this is for nominee account only isit? meanwhile here https://www.hlb.com.my/main/assets/files/HLeBroking-FAQ.pdf they say need to go to branch...

I wud like to register a direct cds account, so which is which? from this tread i read tat most jus register online n sign the documents mail to them but this seem to be a nominee account, correct me if im wrong

Im not sure about the procedure.
I have a direct CDS account and I went to the branch in First Avenue.
They will need your IC and some bank statements.
I Im not mistaken, you need to be physically present to apply for the account.

i second the above.

I see, thnx!

all the best mate.
do give them a call to make sure u bring all the documents they need.

welcome to the world of investing

Went down the drain means lose money or just bad experience with the process?

My bad for the ambiguity. It's the experience that I was referring to.

No need so hak hei evrrytime saying your bad!!

Did you went for the training to use HLeB online to trade overseas stocks?