This Maintenance Notice for the old BigPrepaid website not for the latest BigPay.
Prepaid Cards BigPay (with Mobile Application) V1, Prepaid MasterCard - CashBack & BigPoint
Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty Cards|
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 Jun 6 2018, 04:25 PM
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Senior Member
2,012 posts Joined: Dec 2007 From: Fairytale 
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This Maintenance Notice for the old BigPrepaid website not for the latest BigPay. |
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Jun 6 2018, 05:15 PM
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Senior Member
6,419 posts Joined: Jun 2005
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QUOTE(lwc629 @ Jun 6 2018, 03:58 PM) I had this problem few days ago, just sent message to Cust Support in app, and after 1 day the transaction was adjusted and amount reflected in wallet.  QUOTE(ziniowong @ Jun 6 2018, 04:17 PM) didnt know that we could message them in app.....haha...thanks I think call is faster.. coz I tried to message with them using the in app function, no response 1 even after so many days |
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Jun 6 2018, 05:16 PM
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Junior Member
471 posts Joined: Nov 2015
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QUOTE(mamamia @ Jun 6 2018, 05:15 PM) I think call is faster.. coz I tried to message with them using the in app function, no response 1 even after so many days call cant solve problem...they will ask u to email instead |
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Jun 6 2018, 05:35 PM
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Senior Member
6,419 posts Joined: Jun 2005
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QUOTE(ziniowong @ Jun 6 2018, 05:16 PM) call cant solve problem...they will ask u to email instead But my friend case on activation and referral rewards is settled with call.. no email also..I email them about the oversea spending point issue, no reply at all.. no acknowledgement also.. |
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Jun 7 2018, 09:09 AM
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Junior Member
201 posts Joined: Jul 2017
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does anyone else is facing this?
"failed to obtain BigPAy card info. Please try later" Attached image(s)  |
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Jun 7 2018, 09:18 AM
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Senior Member
795 posts Joined: Apr 2009
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QUOTE(xxnazxx @ Jun 7 2018, 09:09 AM) does anyone else is facing this? SAME TO ME .......STILL CANNOT RETRIEVE MY CARD BALANCE INFO."failed to obtain BigPAy card info. Please try later" |
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Jun 7 2018, 09:19 AM
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Junior Member
201 posts Joined: Jul 2017
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QUOTE(psiloveu @ Jun 7 2018, 09:18 AM) SAME TO ME .......STILL CANNOT RETRIEVE MY CARD BALANCE INFO. since when?, last night i reloaded and made some spending in AEON without any problems. |
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Jun 7 2018, 09:23 AM
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Junior Member
50 posts Joined: Oct 2011
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QUOTE(psiloveu @ Jun 7 2018, 09:18 AM) SAME TO ME .......STILL CANNOT RETRIEVE MY CARD BALANCE INFO. Me too, can't even reload |
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Jun 7 2018, 09:23 AM
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Senior Member
795 posts Joined: Apr 2009
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QUOTE(xxnazxx @ Jun 7 2018, 09:19 AM) since when?, last night i reloaded and made some spending in AEON without any problems. I M NOT SURE, MY LAST USAGE WAS YESTERDAY NOON TIME. AFTER THAT I DIN OPEN APP TO CHECK AS I DIN USE UNTIL JUST NOW. |
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Jun 7 2018, 09:24 AM
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Senior Member
795 posts Joined: Apr 2009
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QUOTE(jingxianho @ Jun 7 2018, 09:23 AM) Me too, can't even reload MY APP SHOWN SOME PROBLEM AT SERVER SIDE, DIFFERENT MESSAGE.  |
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Jun 7 2018, 09:31 AM
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Senior Member
935 posts Joined: Jun 2008
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QUOTE(psiloveu @ Jun 7 2018, 09:24 AM) MY APP SHOWN SOME PROBLEM AT SERVER SIDE, DIFFERENT MESSAGE. Same here.But i can see my card balance. Cant see the transaction history Time for them to upgrade their server as more and more ppl start using big pay card d |
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Jun 7 2018, 09:34 AM
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All Stars
11,943 posts Joined: Mar 2012 From: Kuala Lumpur  
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omg, same to me. fail to retrieve.
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Jun 7 2018, 09:42 AM
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Senior Member
4,232 posts Joined: Apr 2011
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same problem. I noticed there were issues since last night around 10pm.
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Jun 7 2018, 09:43 AM
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Senior Member
2,012 posts Joined: Dec 2007 From: Fairytale
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QUOTE(fairylord @ Jun 6 2018, 04:25 PM)
This Maintenance Notice for the old BigPrepaid website not for the latest BigPay. |
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Jun 7 2018, 09:43 AM
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Senior Member
4,234 posts Joined: Sep 2006
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QUOTE(laymank @ Jun 7 2018, 09:42 AM) same problem. I noticed there were issues since last night around 10pm. Last night I can still pay for stuff and see the balance change.Not working at all this morning |
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Jun 7 2018, 09:57 AM
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Senior Member
1,678 posts Joined: Sep 2006 From: Penang
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can pay using this card NOW ??
need to pay some payments |
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Jun 7 2018, 09:59 AM
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Senior Member
1,745 posts Joined: Jul 2015
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fruitie
Do MBB visa infinite earn treat point when top up big pay? This post has been edited by digidigi: Jun 7 2018, 10:40 AM |
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Jun 7 2018, 10:04 AM
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Junior Member
283 posts Joined: Jun 2009
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I read through the introduction until this page here and the statement that you get 10% due to BigPay 'literally' is not that literal... in fact BigPay itself does not give any rebate at all, it's the other cashback credit card that provide this when you reload or topup money into the BigPay prepaid card.
Also, the 10% is not something we can get every month, or at all unless we have a very specific card..? Is this understanding correct? |
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Jun 7 2018, 10:09 AM
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Senior Member
795 posts Joined: Apr 2009
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QUOTE(paogeh @ Jun 7 2018, 09:57 AM) can pay using this card NOW ?? from Bigpay FB page.....app is down but still can use.need to pay some payments |
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Jun 7 2018, 10:15 AM
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Senior Member
4,232 posts Joined: Apr 2011
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QUOTE(digitalcode @ Jun 7 2018, 10:04 AM) I read through the introduction until this page here and the statement that you get 10% due to BigPay 'literally' is not that literal... in fact BigPay itself does not give any rebate at all, it's the other cashback credit card that provide this when you reload or topup money into the BigPay prepaid card. Correct!Also, the 10% is not something we can get every month, or at all unless we have a very specific card..? Is this understanding correct? |
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