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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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sitescope
post Aug 30 2025, 07:26 AM

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QUOTE(Mr Leo @ Aug 29 2025, 08:16 PM)
I requested first termination during end of July and wait until last week no call. Then I requested second termination last week. And now my account suddenly suspended by them. I got no outstanding.....
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Weird. U can rpt to MCMC.
afif92
post Aug 30 2025, 09:09 AM

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QUOTE(GamersFamilia @ Aug 29 2025, 11:05 PM)
Noted but why the speeds drop almost half?
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800Mbps plan no longer available to subscribe unless existing users.
cyberic
post Aug 30 2025, 10:43 AM

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QUOTE(Mr Leo @ Aug 30 2025, 12:07 AM)
No o, TM told me that email also serve as 30days notice for termination service. I also shocked, no call and can suspended customer like that. I submitted 30th July and today is 29th Aug, exactly 30days
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TM did stated it might proceed if user didn't answer call. There is risk. I submitted on 14 Aug, only received the call on 29 Aug. Some is faster and some is slow.
akib_mullen
post Aug 30 2025, 10:59 AM

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Not really the case. Mine is the call from TM never go through. Always got sms said got missed call from TM number. Weird. Scared kena terminated suddenly coz I didn't 'pick up their calls'
cyberic
post Aug 30 2025, 12:00 PM

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Ends of the day, they still want your money. Won't let us go easily.
ekeke
post Aug 30 2025, 01:20 PM

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Hi Sifus

not sure if this the correct subforum to ask

I just subscribed to unifi 500mbps. They provided FiberHome Combo box HG6145F3

Want to set the combo box as a bridge mode, I tried the search function, but cannot find any guide elsewhere in the forum.

Is anyone here had the same combo box and manage to set it as bridge mode?

tng55
post Aug 30 2025, 01:32 PM

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QUOTE(ekeke @ Aug 30 2025, 01:20 PM)
Hi Sifus

not sure if this the correct subforum to ask

I just subscribed to unifi 500mbps. They provided FiberHome Combo box HG6145F3

Want to set the combo box as a bridge mode, I tried the search function, but cannot find any guide elsewhere in the forum.

Is anyone here had the same combo box and manage to set it as bridge mode?
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you may use OLD BTU connect own router settle
GamersFamilia
post Aug 30 2025, 01:51 PM

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QUOTE(afif92 @ Aug 30 2025, 09:09 AM)
800Mbps plan no longer available to subscribe unless existing users.
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aah okey 🙂🥰🙃
BenYeeHua
post Aug 30 2025, 02:15 PM

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QUOTE(cyberic @ Aug 30 2025, 10:43 AM)
TM did stated it might proceed if user didn't answer call. There is risk. I submitted on 14 Aug, only received the call on 29 Aug. Some is faster and some is slow.
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Last time I terminate my acc by going to TM point, u guess what?
It still going on for 2 months, and charged me extra RM 10 for their fault, which don't cut off within 30 days. sweat.gif

I already confirm nothing else should be done(including receive sms/call) from that TM point(mitc), yet still kena lol. laugh.gif
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So far there is nothing for LOS issues, the signal stay the same during raining, guess Seremban just upgrade the fiber then. tongue.gif
Only left is the old CloudFlare issues la, SG bad and KUL random bad after 8 PM.

This post has been edited by BenYeeHua: Aug 30 2025, 02:16 PM
ekeke
post Aug 30 2025, 03:17 PM

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QUOTE(tng55 @ Aug 30 2025, 01:32 PM)
you may use OLD BTU connect own router settle
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New installation, no old btu.
PJng
post Aug 30 2025, 04:45 PM

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QUOTE(ekeke @ Aug 30 2025, 03:17 PM)
New installation, no old btu.
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When installer come, do you ask to set? I tell installer want use own router, set as bridge mode
QuantumEdge
post Aug 30 2025, 05:34 PM

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Because of the horrible routing, I considered taking Allo as my backup fibre plan while I serve Unifi's contract for another 18 months.
My area is covered by both Allo and Unifi's infra, after checking with Allo's CS they told me it is impossible for customer to have both Unifi and Allo service in the same premise despite they are on different infra.
Anyone encountered things like this before?
cyberic
post Aug 30 2025, 06:37 PM

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QUOTE(BenYeeHua @ Aug 30 2025, 02:15 PM)
Last time I terminate my acc by going to TM point, u guess what?
It still going on for 2 months, and charged me extra RM 10 for their fault, which don't cut off within 30 days. sweat.gif

I already confirm nothing else should be done(including receive sms/call) from that TM point(mitc), yet still kena lol. laugh.gif
---
So far there is nothing for LOS issues, the signal stay the same during raining, guess Seremban just upgrade the fiber then. tongue.gif
Only left is the old CloudFlare issues la, SG bad and KUL random bad after 8 PM.
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Each silo didn't communicate internally 😆

I also have bit of concern with my fiber line due to last broken fiber issue. Hopefully ok for 1 Gb later. Also hope the CloudFlare issue with resolve soon.
cyberic
post Aug 30 2025, 06:37 PM

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-Double post-

This post has been edited by cyberic: Aug 30 2025, 06:39 PM
cyberic
post Aug 30 2025, 06:40 PM

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QUOTE(QuantumEdge @ Aug 30 2025, 05:34 PM)
Because of the horrible routing, I considered taking Allo as my backup fibre plan while I serve Unifi's contract for another 18 months.
My area is covered by both Allo and Unifi's infra, after checking with Allo's CS they told me it is impossible for customer to have both Unifi and Allo service in the same premise despite they are on different infra.
Anyone encountered things like this before?
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Can consider 5G as backup
hsbb
post Aug 30 2025, 07:08 PM

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QUOTE(ekeke @ Aug 30 2025, 01:20 PM)
Hi Sifus

not sure if this the correct subforum to ask

I just subscribed to unifi 500mbps. They provided FiberHome Combo box HG6145F3

Want to set the combo box as a bridge mode, I tried the search function, but cannot find any guide elsewhere in the forum.

Is anyone here had the same combo box and manage to set it as bridge mode?
*
Me

user posted image

This post has been edited by hsbb: Aug 30 2025, 07:20 PM
ekeke
post Aug 30 2025, 11:11 PM

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QUOTE(hsbb @ Aug 30 2025, 07:08 PM)
Me

user posted image
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Tunjuk Ajarku Sifu.

Appreciate it if you can show me the way.

PM Tepi?
HayasakaAi
post Aug 30 2025, 11:40 PM

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QUOTE(QuantumEdge @ Aug 30 2025, 05:34 PM)
Because of the horrible routing, I considered taking Allo as my backup fibre plan while I serve Unifi's contract for another 18 months.
My area is covered by both Allo and Unifi's infra, after checking with Allo's CS they told me it is impossible for customer to have both Unifi and Allo service in the same premise despite they are on different infra.
Anyone encountered things like this before?
*
don’t know about unifi but I subscribe CD fiber under Allo infra while subscribing to Time. No issue
BenYeeHua
post Aug 30 2025, 11:59 PM

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QUOTE(HayasakaAi @ Aug 30 2025, 11:40 PM)
don’t know about unifi but I subscribe CD fiber under Allo infra while subscribing to Time. No issue
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I guess it depend on area, at my Uni area, the house got pulled 2-4 fiber, because port a lot, lol. laugh.gif
Even 1 ppl pulling via the Windows, yes, WINDOWS. laugh.gif
ChenKaiWen
post Aug 31 2025, 12:43 AM

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QUOTE(QuantumEdge @ Aug 30 2025, 05:34 PM)
Because of the horrible routing, I considered taking Allo as my backup fibre plan while I serve Unifi's contract for another 18 months.
My area is covered by both Allo and Unifi's infra, after checking with Allo's CS they told me it is impossible for customer to have both Unifi and Allo service in the same premise despite they are on different infra.
Anyone encountered things like this before?
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I think no need to ask. Just apply. If TIME no problem with mine having existing TM-Maxis, then I doubt Allo would have a problem. My area also have Allo, but not a lot of users.

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