Agreed on this.
Backup your phone and go straight to the service centre and ask them about this program and get it inspected on the spot for preliminary result (no screen crack, local Malaysia set and etc). It will be sent back to HQ or wherever for another internal inspection (any 3rd party repairs done before, water damage and etc) and then it will be passed for free screen replacement based on the stock availability.

I got my dad's S22's screen replaced in 3 days time when everyone is still calling them and customer service is telling them no such program. Heard the waiting time is much much longer now. Just pay labour fee + SST ....RM86.

Phone data remains after the screen replacement but you'll never know.....so better to backup.

My only regret is that I didn't tell them to sell and replace a new original battery for me (since they already open up the phone).

Finally after long wait , walk in to samsung centre last week after see you guy share here , after arrived there,  asking for my samsung s22plus screen replacement , they accept the phone to be inspection , filling my information then wait ,  after a week ,  they call me my claim is successful , just pay the labour cost Rm80 to collect the phone

Congrats!

Good to hear Samsung owning up even after warranty over

Iphone just cut samsung to be Global ranking no.1 , i believe half of samsung customer that get green line without free replacement flow to either iOS or to other android brand , if u ask me , it's too late for them to offer the replacement because my wife jumpship to iOS already LOL    , been waiting it since last year bro , almost 9 month time only get the replacement , damn !  But anyway , thank you to samsung as this s22plus can let my kid to use it 
Really hope samsung take it serious on this lesson , last time already kena battery explode issues , now is the green line issues , if samsung stil dont do well on their customer service when happen such major issues , they will loss more and more customer in future.

Iphone just cut samsung to be Global ranking no.1 , i believe half of samsung customer that get green line without free replacement flow to either iOS or to other android brand , if u ask me , it's too late for them to offer the replacement because my wife jumpship to iOS already LOL    , been waiting it since last year bro , almost 9 month time only get the replacement , damn !  But anyway , thank you to samsung as this s22plus can let my kid to use it 
Really hope samsung take it serious on this lesson , last time already kena battery explode issues , now is the green line issues , if samsung stil dont do well on their customer service when happen such major issues , they will loss more and more customer in future.

which service centre you went to?

Because Samsung too late doing this screen replacement, hence s25 series not selling well

which service centre you went to?

Because Samsung too late doing this screen replacement, hence s25 series not selling well

Yeah I'm one of those that really looked down on Samsung because of these issues

I also got burned by their customer service before because of note 10 plus. They said it's broken, can't fix, mb problem. To which I ordered the s22u.

Then I brought the broken note to 3rd party, guess what they said

They said oh actually the fall impact dislodged the ribbon cable, and the back glass broke but that's easy to repair. Just plug the ribbon cable in, all fixed.

I'm like wtf

Called Samsung to cancel the order, they haven't sent out yet.

Then they said can't, it's processing, and then instantly changed it to shipping number received, awaiting pick up - to which happened a day later.

So furious lol

What kinda professional scam is this haha

Just went my hometown samsung official stall inside a mall , now wife on the way to go collect the phone.
Samsung service centre used to be very great on their customer service , one of my friend is a big fan of samsung , she been using note series until the ultra series , after this she change to samsung flip for a try , not even 6 month the screen suddenly having issues , no fall no water damage , send to samsung for inspection , samsung say it's under wear & tear can't be claim , WTF  , so what the point of "1year warranty" , after this she jump to iPhone  , that the reason why samsung sales is doing very bad currently , with china brand coming , they even hard now. People already loss the confident to support such premium price product.

its great to finally see samsung owning up to the issue even though its been late

Just went my hometown samsung official stall inside a mall , now wife on the way to go collect the phone.
Samsung service centre used to be very great on their customer service , one of my friend is a big fan of samsung , she been using note series until the ultra series , after this she change to samsung flip for a try , not even 6 month the screen suddenly having issues , no fall no water damage , send to samsung for inspection , samsung say it's under wear & tear can't be claim , WTF  , so what the point of "1year warranty" , after this she jump to iPhone  , that the reason why samsung sales is doing very bad currently , with china brand coming , they even hard now. People already loss the confident to support such premium price product.

Flip sucks. my sister device kena same problem. Use like normal but suddenly the screen mcm rosak. go and check warranty said cannot claim. jatuh takde apa takde. terus pergi beli iphone. hahaha

Flip sucks. my sister device kena same problem. Use like normal but suddenly the screen mcm rosak. go and check warranty said cannot claim. jatuh takde apa takde. terus pergi beli iphone. hahaha

If the main screen went blank and the phone out of warranty you can just go to ordinary repair shop. Most cases are the flex ribbon connector fault. Changing this will cost around RM400. It happened to my Fold4. After changed the flex ribbon now the main inner screen is working again.
Look for my reply above.

They still decline the foldable that out of warranty.

I just send in my S22+ for the lightsaber screen replacements.

The staff check say should be able to get the free replacements, any how need to let them inspect first and will call me for further details.

Finally after long wait , walk in to samsung centre last week after see you guy share here , after arrived there,  ask the staff to look for my samsung s22plus screen replacement , they accept the phone to be inspection , filling up my information then back home to wait for it ,  after a week ,  they call me my claim is successful , just pay the labour cost Rm80 to collect the phone

Do they charge you any money when you left your phone there. I know Samsung service center are known to charge RM 70 for Fons without warranty.