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 SAMSUNG GREEN LINE FREE SCREEN REPLACEMENT

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TShightechgadgets8
post Apr 22 2024, 01:10 PM, updated 2d ago

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Samsung offers free screen replacement for Galaxy phones with green line issue
Unfortunately, the offer is only available in one country for now.
Samsung India is reportedly offering a free, one-time screen replacement to users with select Galaxy phones experiencing the green line issue.
Reports about a green line appearing on Samsung phones have been ramping up lately. We’ve also received multiple emails from our readers stuck with green lines on their Galaxy flagships. However, this isn’t a new issue. We found complaints on Reddit that date back to last year. More recently, Galaxy S21 series users have been reporting the appearance of a green line on their devices following software updates.

It seems Samsung has taken note of the issue, at least in one country. In India, Samsung is now offering a free display replacement for Galaxy S20, Galaxy S21, Galaxy Note 20, and Galaxy S22 phones affected by the green line issue. However, Samsung’s replacement policy only applies to these devices if they were purchased within the last three years.



SOURCE:
https://www.androidauthority.com/samsung-gr...28L69BnrSbghN3o

Repair solution for green line
» Click to show Spoiler - click again to hide... «


Update 21 May 2025
QUOTE(Max2006 @ May 21 2025, 12:16 PM)
Hey guys, latest update of my S23 Ultra.

I decided to go the service centre (Pandan Indah branch) to try my luck on requesting free screen replacement. Surprise surpirse. They do have free replacement campaign ongoing. However, it's not announced to the public. Don't call. You may not be able to get the correct answer on this. You have to pay a visit to the service centre to enquire. The staff don't know when is the dateline of the campaign though.

The procedure is quite simple. On Friday I left my phone on the spot, they sent it to the HQ and did diagnosis at there. Monday finished repaired and they called me to collect the phone. Brand new screen. They also reglued the back cover. Labor fee RM85 + SST.

Although I already jumpship to Honor, I am still glad to have my S23 Ultra back to pristine condition. Hopefully the vertical line won;t happen again. And yes, I will never update my S23 Ultra software anymore.
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Update 21 Jul 2025 - Screen replacement program allegedly ends on end of this month 31 Jul 2025, will update if have more info

Update 4 Aug 2025
QUOTE(QuantumEdge @ Aug 4 2025, 09:26 AM)
Got you an update
They have extended the program to 31st of October this year
For total of 15 models
1. S20 series (S20, S20 Plus, S20 Ultra)
2. N20 series (N20, N20 Ultra)
3. S21 series (S21, S21 Plus, S21 Ultra)
4. S21 FE
5. S22 series (S22, S22 Plus, S22 Ultra)
6. S23 series (S23, S23 Plus, S23 Ultra)
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Update 15 Nov 2025
QUOTE(laytiong @ Nov 14 2025, 01:05 PM)
31 Dec 2025. I jz confirmed and sent my phone.
S20 to S23 only
30 checking fee
90 for labour if replacement approved. U top up additional 60.
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This post has been edited by hightechgadgets8: Nov 15 2025, 11:06 AM
TShightechgadgets8
post Apr 22 2024, 01:23 PM

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QUOTE(zhou.xingxing @ Apr 22 2024, 01:16 PM)
wa... my a71 got this prob.... if can get free replacement good
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need more traction, no viral, samsung wont acknowledge this issue
TShightechgadgets8
post Apr 22 2024, 01:49 PM

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QUOTE(crewmy @ Apr 22 2024, 01:30 PM)
i saw a video clip someone put lighter fire under the green line and it disappeared.
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there's a chance to destroy that lcd doing that too, ive see burnt lcd damage on used sets on carousell
TShightechgadgets8
post Apr 22 2024, 02:42 PM

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QUOTE(chongkiatz @ Apr 22 2024, 02:38 PM)
my wife s22 plus just get green line today after 2year++ usage , S22 series having this problem?
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Galaxy S20, Galaxy S21, Galaxy Note 20, and Galaxy S22 phones affected by the green line issue
TShightechgadgets8
post Apr 22 2024, 02:48 PM

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samsung actually has a repair program ended 31 March 2024, to replace green line phones even after warranty. ive talked to 2 service center yesterday
TShightechgadgets8
post Apr 22 2024, 04:43 PM

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QUOTE(chongkiatz @ Apr 22 2024, 04:41 PM)
can asking when will be the next offer
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no update at the moment, CS quite cocky when i asked on live chat
TShightechgadgets8
post Apr 22 2024, 04:51 PM

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QUOTE(chongkiatz @ Apr 22 2024, 04:47 PM)
if repair outside will be cheaper price compare to samsung center?
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nope, samsung amoled are famously expensive compared to iphone amoled panels
TShightechgadgets8
post Apr 24 2024, 02:09 PM

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if anyone have info that samsung is continuing the replacement program, pls leave a comment here so that affected users will know
TShightechgadgets8
post Apr 27 2024, 10:42 AM

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QUOTE(stormstrider @ Apr 27 2024, 07:30 AM)
It can be either green, pink or white lines.
My Note20U have all three. Managed to get free replacent.
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when was that and which SC?

This post has been edited by hightechgadgets8: Apr 27 2024, 11:41 AM
TShightechgadgets8
post Apr 28 2024, 08:31 AM

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QUOTE(stormstrider @ Apr 27 2024, 08:57 PM)
Feb 2024 at Lowyat SC
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That time was still under the lcd replacement program which ended 31st march

April many more phones suddenly have green line after update.
TShightechgadgets8
post May 1 2024, 07:00 AM

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QUOTE(zjpro @ Apr 30 2024, 10:30 PM)
Does this affect S20FE? I've not updated, seeing all these lines I'm scared
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S20 s21 s22 all affected

My note 20 ultra got line before the update
TShightechgadgets8
post Jul 21 2024, 02:47 PM

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QUOTE(chongkiatz @ Jul 20 2024, 02:16 PM)
yes alot other brand using samsung amoled , but only specify panel that having problem for some model , if samsung found their panel having some problem , especially that using at their High end model phone , they should give better offer for only user that facing green line problem with a special rate

why samsung india can give free replacement for samsung green line problem , but malaysia samsung just give a short period only? if can't get 100% full replacement , at least continue given the offer that paying labour charge RM86++ , or even give some 50% discount to samsung supporter than just sit there and do nothing ....
if so many user having the green line problem , u asking customer how to give more confident to purchase samsung product in future? Ur samsung phone not xiaomi oppo vivo pricing RM1k Rm2k rm3k  price bro .... we are paying premium price rm4k-5k-6k price for your most high end model phone  ranting.gif

it's all about your after sales customer service and your responsibility to your loyal customer , and the panel just 2 year old age , are u kidding me paying so high price just to use for 2 year ?  sad.gif
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Try call up your local samsung sc. Angsana sc Ipoh doing replacement for s20 s22+ and s22ultra

Sos
https://www.facebook.com/share/p/qWoo6R8anQ...mibextid=WaXdOe

This post has been edited by hightechgadgets8: Jul 21 2024, 02:48 PM
TShightechgadgets8
post Aug 6 2024, 04:46 PM

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QUOTE(poweredbydiscuz @ Aug 6 2024, 03:58 PM)
Only for S series? What about M series?
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No luck for M series at the moment
TShightechgadgets8
post Aug 8 2024, 12:37 PM

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QUOTE(zhou.xingxing @ Aug 8 2024, 12:13 PM)
A series? A71....
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AFAIK A series also not covered
TShightechgadgets8
post Aug 8 2024, 02:27 PM

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QUOTE(ehkay @ Aug 8 2024, 02:15 PM)
no not yet

no money now
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better do early b4 the program ends
TShightechgadgets8
post Sep 2 2024, 09:30 PM

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QUOTE(ryanlow134 @ Sep 2 2024, 09:03 PM)
How do we start?
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A telegram/whatsapp group of all affected ppl who willing to pay a lawyer to submit the case to court
TShightechgadgets8
post Sep 11 2024, 11:42 AM

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I visited the AEON Cheras Selatan Service Center today to inquire about the screen replacement program. The staff mentioned that they hadn't received any memo from Samsung regarding replacement for any models. However, they are willing to accept phones for inspection and report to Samsung to see if the device qualifies for a screen replacement.
TShightechgadgets8
post Sep 16 2024, 06:54 PM

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QUOTE(QuantumEdge @ Sep 16 2024, 05:37 PM)
Same, kena here
SC told me need to wait 3 months for a replacement screen
RM620 I think?
Ended up replacing the screen outside
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Why 3 months
TShightechgadgets8
post Oct 1 2024, 09:13 AM

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QUOTE(alfiejr @ Oct 1 2024, 01:31 AM)
My mom's A71 kena just now, it's a straight white line on the screen. Sigh , can anyone recommend any Samsung outlets that can repair it cheaply or just send it to local shops here.
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A71 can go outside shop not exp
TShightechgadgets8
post Oct 3 2024, 11:08 AM

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QUOTE(anakMY @ Oct 3 2024, 10:20 AM)
Hi bro any competent phone technician for recommendation? My m51 just kena this morning.
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location? KL?
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