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 SAMSUNG GREEN LINE FREE SCREEN REPLACEMENT

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waveweaver
post Jun 6 2025, 08:38 PM

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QUOTE(hightechgadgets8 @ Jun 6 2025, 08:46 AM)
anything that is subject to folding will succumb to tear, we know this from the phones 20 years back ie.. those flip / sliding phones [ribbon tearing], when you buy a fold, you cant expect the screen to last, max maybe samsung could give 6months warranty for the screen
if you mean green lines on the front screen of a foldable, i would say, maybe the fail rate isnt so high to justify mass replacement program
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Wear and tear after warranty i understood. What i meant is for green line issue. Samsung decline main screen replacement for the foldable if out of warranty. While candy bar phones such as Note20 Ultra and above they accepted for one time free replacement even if out of warranty.

My Flip3 have many line with multiple colours now. No free one time replacement for foldable that out of warranty.

This post has been edited by waveweaver: Jun 6 2025, 08:41 PM
chongkiatz
post Jun 7 2025, 07:33 AM

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QUOTE(Syok Your Mom @ Jun 6 2025, 05:45 PM)
Do they charge you any money when you left your phone there. I know Samsung service center are known to charge RM 70 for Fons without warranty.
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For my case , because it detect my phone have a chip at the frame , he say might be cant claim but he promise will help me fight for the claim , should be 80% successful claim, the chip actually happen after the greenline due to drop by my kid , so i have to pay rm80 advance for it , in case if claim unsuccessful, either proceed to change new screen by add on rm400++ , or take back the phone with no refund rm80

Kira that rm80 for him to tear ur phone , taking picture , make sure no water damage and send report to samsung HQ


QUOTE(ericcheng2021 @ Jun 6 2025, 05:49 PM)
Can we borrow a phone from the Samsung centre to use while waiting?
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I dont think they provide this kind of service
SUSSyok Your Mom
post Jun 7 2025, 09:06 AM

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QUOTE(ehkay @ Jun 6 2025, 05:55 PM)
No they didn't ask for any money, just say leave phone for them to inspect and will get back to me when can fix it.
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You're lucky they don't take money from you. My place service center if no more warranty they demand RM 70 just for checking fees.

QUOTE(chongkiatz @ Jun 7 2025, 07:33 AM)
For my case , because it detect my phone have a chip at the frame , he say might be cant claim but he promise will help me fight for the claim , should be 80% successful claim, the chip actually happen after the greenline due to drop by my kid , so i have to pay rm80 advance for it , in case if claim unsuccessful, either proceed to change new screen by add on rm400++ , or take back the phone with no refund rm80

Kira that rm80 for him to tear ur phone , taking picture , make sure no water damage and send report to samsung HQ
I dont think they provide this kind of service
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Ya. Agreed that's what I remember when dealing with Samsung service center, they will demand RM 70 from me if Fon no more warranty, only time it's free if Fon still have warranty
chongkiatz
post Jun 7 2025, 10:45 AM

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QUOTE(Syok Your Mom @ Jun 7 2025, 09:06 AM)
You're lucky they don't take money from you. My place service center if no more warranty they demand RM 70 just for checking fees.
Ya. Agreed that's what I remember when dealing with Samsung service center, they will demand RM 70 from me if Fon no more warranty, only time it's free if Fon still have warranty
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But thx god because i successfully claim the screen , just took the phone back without any extra fees, so ended up just pay for the rm80
SUSSyok Your Mom
post Jun 7 2025, 11:16 AM

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QUOTE(chongkiatz @ Jun 7 2025, 10:45 AM)
But thx god because i successfully claim the screen , just took the phone back without any extra fees, so ended up just pay for the rm80
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How many days they took your Fon for repair before giving back to you ? Do you need to unlock the Fon before giving to them ?
chongkiatz
post Jun 7 2025, 01:43 PM

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QUOTE(Syok Your Mom @ Jun 7 2025, 11:16 AM)
How many days they took your Fon for repair before giving back to you ? Do you need to unlock the Fon before giving to them ?
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It take me 7 day to done all the process until collect the phone, for my case, they will enter maintenance profile mode
zoozul
post Jun 7 2025, 01:54 PM

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Lagi guna? Konfirm kena green line again. S25U also kena already.
chongkiatz
post Jun 7 2025, 01:56 PM

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QUOTE(Syok Your Mom @ Jun 7 2025, 11:16 AM)
How many days they took your Fon for repair before giving back to you ? Do you need to unlock the Fon before giving to them ?
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It take me 7 day to done all the process until collect the phone, for my case, they will enter maintenance profile mode on phone , never ask for my passcode

This post has been edited by chongkiatz: Jun 7 2025, 01:56 PM
Brotherjoe
post Jun 7 2025, 07:15 PM

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QUOTE(zoozul @ Jun 7 2025, 01:54 PM)
Lagi guna? Konfirm kena green line again. S25U also kena already.
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WIth limited free replacement on the ultra, just wonder if any of S24U or S25U in good condition to see the last major Android update.
Currently it seems Ultra gets 7 years of Android OS update.
zoozul
post Jun 7 2025, 08:47 PM

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QUOTE(Brotherjoe @ Jun 7 2025, 07:15 PM)
WIth limited free replacement on the ultra, just wonder if any of S24U or S25U in good condition to see the last major Android update.
Currently it seems Ultra gets 7 years of Android OS update.
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Useless update which made the screen overheat and cause green line. UI7 Konfirm overheat issue again. bangwall.gif bangwall.gif bangwall.gif
PJng
post Jun 7 2025, 09:01 PM

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QUOTE(zoozul @ Jun 7 2025, 01:54 PM)
Lagi guna? Konfirm kena green line again. S25U also kena already.
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So where the sos of S25U?
LuckyBai
post Jun 7 2025, 09:05 PM

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Samsung premium. brand with low quality hardware
BLord
post Jun 8 2025, 09:31 AM

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Guys, can walk-in to any Samsung Service Centre for screen replacement?
SUSSyok Your Mom
post Jun 8 2025, 04:41 PM

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QUOTE(chongkiatz @ Jun 7 2025, 01:43 PM)
It take me 7 day to done all the process until collect the phone, for my case,  they will enter maintenance profile mode
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Dayum, 😱 😳 that means during the 7 days, they will thoroughly check the Fon from A to Z for any wrongs or defects. Looks like my imported Korea set can't be sent in to claim like this cos they will surely know mine is not SME set. Plus Samsung never had any international warranty for their Fons. I think I will just bring my "injured" S22U for trade in & let the shop decide the value. Been aiming that Realme GT7 cos of the titan 7000mah 120W battery 🔋
ehkay
post Jun 9 2025, 09:52 AM

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Just receive whatsapp from samsung on my S22+ "free" screen replacement progress biggrin.gif

Attached Image

This post has been edited by ehkay: Jun 9 2025, 09:54 AM
TShightechgadgets8
post Jun 9 2025, 11:29 AM

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QUOTE(BLord @ Jun 8 2025, 09:31 AM)
Guys, can walk-in to any Samsung Service Centre for screen replacement?
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yes, make sure yours is

1. SME set
2. Never repaired before
3. Never claim free lcd before
4. Screen not cracked
chongkiatz
post Jun 9 2025, 12:19 PM

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QUOTE(Syok Your Mom @ Jun 8 2025, 04:41 PM)
Dayum, 😱 😳 that means during the 7 days, they will thoroughly check the Fon from A to Z for any wrongs or defects. Looks like my imported Korea set can't be sent in to claim like this cos they will surely know mine is not SME set. Plus Samsung never had any international warranty for their Fons. I think I will just bring my "injured" S22U for trade in & let the shop decide the value. Been aiming that Realme GT7 cos of the titan 7000mah 120W battery 🔋
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Before u want to send for inspection , they already check ur IMEI and make sure its SME set only proceed the process ,if ur set is korea , for sure they dont accept
BLord
post Jun 9 2025, 12:20 PM

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QUOTE(hightechgadgets8 @ Jun 9 2025, 11:29 AM)
yes, make sure yours is

1. SME set
2. Never repaired before
3. Never claim free lcd before
4. Screen not cracked
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What if I replace screen before when it's still under warranty?
chongkiatz
post Jun 9 2025, 12:21 PM

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QUOTE(ehkay @ Jun 9 2025, 09:52 AM)
Just receive whatsapp from samsung on my S22+ "free" screen replacement progress  biggrin.gif

Attached Image
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My also received the whatsapp , after 7 day then center will call to collect phone , hopefully your going smooth


By the way just done update my s22plus to one ui7 , surprise that the camera shutter lag problem solved , it so smooth now LOL
PJng
post Jun 9 2025, 12:43 PM

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QUOTE(chongkiatz @ Jun 9 2025, 12:19 PM)
Before u want to send for inspection , they already check ur IMEI and make sure its SME set only proceed the process ,if ur set is korea , for sure they dont accept
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I know here not k, he keep repeating same thing over and over, farming post count

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