My S22U kena light saber on 2 years plus... luckily that time I bought from senheng 1+2 free warranty. Sudah tukar d

That time still have the citibank free 2 years warranty... My S20U also kena at the 2 years +.. that one is total white screen.. suspect is ribbon issue

Hi guys. Joining the light saber club.

S23 Ultra, pink vertical line. Appeared after updated to Ui 7.0 few days ago.

Warranty is out of question. Didn't buy the samsung care plus either.

Ready to jump ship to other brand. Goodbye Samsung.

There's free screen replacement program on going now. Seems to be nationwide, but better call first to check the stock

Agreed on this.
Backup your phone and go straight to the service centre and ask them about this program and get it inspected on the spot for preliminary result (no screen crack, local Malaysia set and etc). It will be sent back to HQ or wherever for another internal inspection (any 3rd party repairs done before, water damage and etc) and then it will be passed for free screen replacement based on the stock availability.

I got my dad's S22's screen replaced in 3 days time when everyone is still calling them and customer service is telling them no such program. Heard the waiting time is much much longer now. Just pay labour fee + SST ....RM86.

Phone data remains after the screen replacement but you'll never know.....so better to backup.

My only regret is that I didn't tell them to sell and replace a new original battery for me (since they already open up the phone).

Finally after long wait , walk in to samsung centre last week after see you guy share here , after arrived there,  asking for my samsung s22plus screen replacement , they accept the phone to be inspection , filling my information then wait ,  after a week ,  they call me my claim is successful , just pay the labour cost Rm80 to collect the phone

Iphone just cut samsung to be Global ranking no.1 , i believe half of samsung customer that get green line without free replacement flow to either iOS or to other android brand , if u ask me , it's too late for them to offer the replacement because my wife jumpship to iOS already LOL    , been waiting it since last year bro , almost 9 month time only get the replacement , damn !  But anyway , thank you to samsung as this s22plus can let my kid to use it 
Really hope samsung take it serious on this lesson , last time already kena battery explode issues , now is the green line issues , if samsung stil dont do well on their customer service when happen such major issues , they will loss more and more customer in future.

which service centre you went to?

Because Samsung too late doing this screen replacement, hence s25 series not selling well

Just went my hometown samsung official stall inside a mall , now wife on the way to go collect the phone.
Samsung service centre used to be very great on their customer service , one of my friend is a big fan of samsung , she been using note series until the ultra series , after this she change to samsung flip for a try , not even 6 month the screen suddenly having issues , no fall no water damage , send to samsung for inspection , samsung say it's under wear & tear can't be claim , WTF  , so what the point of "1year warranty" , after this she jump to iPhone  , that the reason why samsung sales is doing very bad currently , with china brand coming , they even hard now. People already loss the confident to support such premium price product.

Fast get to Samsung service center & replaced otherwise later Samsung say all OLED out of stock no more free replacement cos too many cases like yours.

Noticed Samsung didn't publicly announced this "promo" on their Facebook or socmed as if it's a first come first serve basis or while stocks last policy. If you miss the boat, then too bad, Samsung not gonna be held responsible. Samsung is not a stupid company.

That's right. Samsung is from a land bordering Kim Jong Un's empire, same species, same mindset but different country. If Samsung is really willingly honestly replace all the OLED there shouldn't be so much secrecy about this "promo" like North Korea.

Cos I'm very pissed off that my Korean set S22U is most probably not eligible for this promotion. That's why

Bro. I'm not going to give a flying F with this promotion. I'm happy & satisfied with my Oppo realme, I don't really remember my S22U anymore.

My Oppo Find X6 Pro has been with me for 2 years & it's still working despite using Samsung OLED too. So in the case of Samsung Galaxy S series OLED issues I wonder what exactly is the cause that Samsung is hiding from the public

My conclusion & concern is that Samsung could be using cheap parts in their Fon that breaks down during the high heat from the software updates process.

If not for news, I don't even know that titanium has different grades & Samsung is using the cheapest grades on their Fon & called it titanium too.

That guy is good he really stress test the Fons he reviews kaw kaw.

Remember the Note 7 hand grenade? Samsung refuses to acknowledge the problem untill there's too many cases, they unable to sweep under the carpet only then they stopped selling it.

That's the way Asia do business, customers never always right. Only boss is right. If customers put 1 star review faster delete. Kaotim settle.

A lot of establishment in Google maps delete 1 star review. When I noticed the graph shows 1 star review but I can't find the reviews I knew the owner had it deleted. Usually I avoided this type of establishment cos if they can delete their 1 star reviews, do you still trust them ?