Apr 22 2024, 01:10 PM, updated 22h ago
Samsung offers free screen replacement for Galaxy phones with green line issue
Unfortunately, the offer is only available in one country for now.
Samsung India is reportedly offering a free, one-time screen replacement to users with select Galaxy phones experiencing the green line issue.
Reports about a green line appearing on Samsung phones have been ramping up lately. We’ve also received multiple emails from our readers stuck with green lines on their Galaxy flagships. However, this isn’t a new issue. We found complaints on Reddit that date back to last year. More recently, Galaxy S21 series users have been reporting the appearance of a green line on their devices following software updates.
It seems Samsung has taken note of the issue, at least in one country. In India, Samsung is now offering a free display replacement for Galaxy S20, Galaxy S21, Galaxy Note 20, and Galaxy S22 phones affected by the green line issue. However, Samsung’s replacement policy only applies to these devices if they were purchased within the last three years.
SOURCE:
https://www.androidauthority.com/samsung-gr...28L69BnrSbghN3o
Repair solution for green line
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Update 21 May 2025
QUOTE(Max2006 @ May 21 2025, 12:16 PM)
Hey guys, latest update of my S23 Ultra.
I decided to go the service centre (Pandan Indah branch) to try my luck on requesting free screen replacement. Surprise surpirse. They do have free replacement campaign ongoing. However, it's not announced to the public. Don't call. You may not be able to get the correct answer on this. You have to pay a visit to the service centre to enquire. The staff don't know when is the dateline of the campaign though.
The procedure is quite simple. On Friday I left my phone on the spot, they sent it to the HQ and did diagnosis at there. Monday finished repaired and they called me to collect the phone. Brand new screen. They also reglued the back cover. Labor fee RM85 + SST.
Although I already jumpship to Honor, I am still glad to have my S23 Ultra back to pristine condition. Hopefully the vertical line won;t happen again. And yes, I will never update my S23 Ultra software anymore.
Update 21 Jul 2025 - Screen replacement program allegedly ends on end of this month 31 Jul 2025, will update if have more infoI decided to go the service centre (Pandan Indah branch) to try my luck on requesting free screen replacement. Surprise surpirse. They do have free replacement campaign ongoing. However, it's not announced to the public. Don't call. You may not be able to get the correct answer on this. You have to pay a visit to the service centre to enquire. The staff don't know when is the dateline of the campaign though.
The procedure is quite simple. On Friday I left my phone on the spot, they sent it to the HQ and did diagnosis at there. Monday finished repaired and they called me to collect the phone. Brand new screen. They also reglued the back cover. Labor fee RM85 + SST.
Although I already jumpship to Honor, I am still glad to have my S23 Ultra back to pristine condition. Hopefully the vertical line won;t happen again. And yes, I will never update my S23 Ultra software anymore.
Update 4 Aug 2025
QUOTE(QuantumEdge @ Aug 4 2025, 09:26 AM)
Got you an update
They have extended the program to 31st of October this year
For total of 15 models
1. S20 series (S20, S20 Plus, S20 Ultra)
2. N20 series (N20, N20 Ultra)
3. S21 series (S21, S21 Plus, S21 Ultra)
4. S21 FE
5. S22 series (S22, S22 Plus, S22 Ultra)
6. S23 series (S23, S23 Plus, S23 Ultra)
Update 15 Nov 2025They have extended the program to 31st of October this year
For total of 15 models
1. S20 series (S20, S20 Plus, S20 Ultra)
2. N20 series (N20, N20 Ultra)
3. S21 series (S21, S21 Plus, S21 Ultra)
4. S21 FE
5. S22 series (S22, S22 Plus, S22 Ultra)
6. S23 series (S23, S23 Plus, S23 Ultra)
QUOTE(laytiong @ Nov 14 2025, 01:05 PM)
31 Dec 2025. I jz confirmed and sent my phone.
S20 to S23 only
30 checking fee
90 for labour if replacement approved. U top up additional 60.
This post has been edited by hightechgadgets8: Nov 15 2025, 11:06 AMS20 to S23 only
30 checking fee
90 for labour if replacement approved. U top up additional 60.
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