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 SAMSUNG GREEN LINE FREE SCREEN REPLACEMENT

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waveweaver
post Sep 2 2024, 06:36 PM

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QUOTE(Brotherjoe @ Sep 1 2024, 12:18 PM)
https://www.sammyfans.com/2024/08/31/thai-c...display-defect/

Thailand already started consumers lawsuit..
When is Malaysia turns, cannot let samsung just walk away with this screen defect..
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Nice
Msian should do the same.
waveweaver
post Jun 5 2025, 08:14 PM

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QUOTE(hightechgadgets8 @ Jun 5 2025, 03:56 PM)
its great to finally see samsung owning up to the issue even though its been late
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They still decline the foldable that out of warranty.
waveweaver
post Jun 5 2025, 08:22 PM

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QUOTE(chongkiatz @ Jun 5 2025, 04:31 PM)
Just went my hometown samsung official stall inside a mall , now wife on the way to go collect the phone.
Samsung service centre used to be very great on their customer service , one of my friend is a big fan of samsung , she been using note series until the ultra series , after this she change to samsung flip for a try , not even 6 month the screen suddenly having issues , no fall no water damage , send to samsung for inspection , samsung say it's under wear & tear can't be claim , WTF  sweat.gif , so what the point of "1year warranty" , after this she jump to iPhone  doh.gif , that the reason why samsung sales is doing very bad currently , with china brand coming , they even hard now. People already loss the confident to support such premium price product.
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If the main screen went blank and the phone out of warranty you can just go to ordinary repair shop. Most cases are the flex ribbon connector fault. Changing this will cost around RM400. It happened to my Fold4. After changed the flex ribbon now the main inner screen is working again.

QUOTE(edan1979 @ Jun 5 2025, 06:47 PM)
Flip sucks. my sister device kena same problem. Use like normal but suddenly the screen mcm rosak. go and check warranty said cannot claim. jatuh takde apa takde. terus pergi beli iphone. hahaha
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Look for my reply above.
waveweaver
post Jun 6 2025, 08:38 PM

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QUOTE(hightechgadgets8 @ Jun 6 2025, 08:46 AM)
anything that is subject to folding will succumb to tear, we know this from the phones 20 years back ie.. those flip / sliding phones [ribbon tearing], when you buy a fold, you cant expect the screen to last, max maybe samsung could give 6months warranty for the screen
if you mean green lines on the front screen of a foldable, i would say, maybe the fail rate isnt so high to justify mass replacement program
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Wear and tear after warranty i understood. What i meant is for green line issue. Samsung decline main screen replacement for the foldable if out of warranty. While candy bar phones such as Note20 Ultra and above they accepted for one time free replacement even if out of warranty.

My Flip3 have many line with multiple colours now. No free one time replacement for foldable that out of warranty.

This post has been edited by waveweaver: Jun 6 2025, 08:41 PM

 

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