The picture is inlet only?

Both water in and out, the 2 pipes (white and blue) are wrapped inside the grey pipe

Hi, I using wd 518 my filter need change earlier than expected like 2 months earlier I called LG, they say will send filter but more than 1 week d belum send. How long ah they take to send the filter?

Extra Info;
This will be my first time changing filter.
took 7 years rental option.
WD518 model

This post has been edited by adam20: Aug 5 2024, 02:52 PM

Try to get ur agent to contact LG for a tracking no.

Just got my replacement today, as my filter is before 6 months it wont be from post laju, it will be from technician but no charge they can deliver to you or help you install altho I took the self service plan.
Technician explained that if before 6 months LG HQ cant send u direct they have to go through their technicians to send the filter.

What's August plan? If RM 50/mth monthly rental still available?

No promo being announced so far, stay tuned at this thread I'll post when there's any update

may i know for "WD216 + AS65 (Single Booster) - From RM103" still have ah?

There’s a better offer coming up from 15th August

But I just signed the plan on Sunday but so far the CS didn’t call me. If they call me, I can cancel the plan right?

U can cancel as long as the installation is not done, FOC

This post has been edited by ironcrowz: Aug 14 2024, 09:44 AM

thanks for the info, i can also call the CS to cancel it myself right?

Yup

Is there any relocation fee for LG rental subscription self service? What if i relocate more than once in 7 years? And also any installation charges?

Relocation is FOC once every 12 months

Great. Any latest merdeka promo so far?

Merdeka have a lot promo, from RM40 u can get one already. If u want to know more can pm.

Lai pm

for self service 7 years plan
since is 6months filter replace
let say the orange indicator appear around 4-5th month of usage, can we get LG to send new filter earlier, is it FOC? or we have to pay for the cost since it only allow filter change every 6months?

tq

This post has been edited by vez: Aug 17 2024, 10:25 AM

PM Sent