Currently is down. About 5 minutes ago 1:35

back to online as of 1:45

This post has been edited by wallance0113: Jul 4 2024, 01:45 AM

Hi. Just wondering, to trigger this offer, is it compulsory to have application to Maxis or CelcomDigi Fiber first? or can just walk in to TMPoint to request for it? thanks

Down at cheras again?

More than 30 mins already.. working from home. Tough…

Hi

With regards to the UOB promo for Unifi users with RM 388 cash reward, has everyone who applied for the account gotten their RM 388? If so, when did they receive it?

I applied early April and fulfilled all the conditions. However, I have yet to receive anything. I thought the funds were meant to be credited one month after the account opening date.

Thanks

seems like not related to area.

LOS.. not sure if caused by solar installation yesterday coz the solar wiring macam similar place with fibre line . but then again if caused by it, should've stopped functioning yesterday instead.. suddenly 11:30am no longer working.

so hard to contact celcomdigi now. within 72h

celcom also have this issue? The recent downtime from tm all lights working just ppoe error.

All telco on TM infra using TM PPPOE server

Not necessary to have application for other ISPs as it is more to keep their existing customers. It is targeted to those out of contract customers.

For your case, you can walk in to enquire it if you're out of contract.

Check with UOB cs for this one.

I'm getting the same error almost every night for nextdns as well

I think i saw someone mention about google and cloudflare dns disruption at midnight before.
Now it's nextdns.

I think the current gov tend to more surveillance and censorship about internet.
Something fishy happening?

TM is having congestion issue at the customer edge and is cheating their speedtest. There is also congestion with TM-Equinix.
Here is a test I did at 10:30pm and 12:30am. Test done between my home and Oracle Cloud Singapore, using non-burstable instance (aka they are expensive but give me full CPU and 2 Gbps network performance).

Baseline at 10:30pm
1.9 Gbps locally in Singapore
https://www.speedtest.net/result/c/d30796bb...6a-6c218b1c6532

2 Gbps to Telekom Malaysia
https://www.speedtest.net/result/c/470331b9...6c-748b4a243310

Baseline at 12:30am
1.9 Gbps locally in Singapore
https://www.speedtest.net/result/c/9105b19a...40-c09e0e475ceb

1.9 Gbps to Telekom Malaysia
https://www.speedtest.net/result/c/8030bef7...9d-1473cff9b7d9

My own speedtest will max out at 800 Mbps / 200 Mbps every single time (using both speedtest.net and ipv6.speedtest.net). I am sure a lot of people have the same experience.

IPv4 Traceroute is the same during both time.
Oracle Cloud to my home


My home to Oracle Cloud


IPv6 Traceroute is also the same during both time.
Oracle Cloud to my home


My home to Oracle Cloud


As can be seen above for IPv6 connection, Oracle exchange traffic directly with TM inside Equinix.
For IPv4, traffic is offloaded to Hurricane Electric inside Equinix, then transit to TM.
Hint: You can know this from XXXXX.sgw.equinix.com. XXXXX is the AS number of the egress peer. This naming convention is specific to Equinix and does not necessary apply to other IXP.

Actual performance at 10:30pm
IPv4


IPv6


From here you can see IPv6 is actually 2.5x faster when Oracle-TM directly exchange traffic inside Equinix.

Actual performance at 12:30am
IPv4


IPv6


After midnight, customer edge is no longer congested and I can get almost full speed, making IPv4 2.6x faster than IPv6.

Result interpretation
My Oracle Cloud instance get full speed regardless of time, to both TM and Singapore speedtest server. However I don't know how to make speedtest-cli run test on IPv6, so they are all IPv4 result.

At 10:30pm, IPv4 performance is 14% of subscribed speed and IPv6 performance is 35% of subscribed speed.
At 12:30am, IPv4 performance is 96% of subscribed speed and IPv6 performance is 36% of subscribed speed.
Since the speedtest between Oracle and TM ran full speed during both time, the only explanation for the slowness is congestion on the customer edge (BNG or OLT). As for why I can get perfect speedtest score at home, the only explanation I can think of is TM QoS to prioritize it.

Unknown
The question then become: Is TM-Equinix permanently congested?
It seems odd that TM do not utilize TM-Equinix link for the egress as both IPv4 and IPv6 transit via SingTel.
On the ingress, the only explanation why IPv4 transit via Hurricane while IPv6 peer directly in Equinix is that TM actually perform some kind of traffic engineering.

IPv4 is better than IPv6 debate
As can be seen here, depending on time, IPv4 can be better than IPv6 and vice versa, on the exact same route, with the exact same endpoint.

guys before i still stuck ip range 42.189
i had report tm group post some tm team i know i had pm messager facebook for tm group people
not unifi facebook i had request then i got tm team call me 0194xxxx its tm technical i did tell explain and i want show video ping too high then he said got whatsapp so i had send then still no help to change IP range 175.xxx or 115.xxx or 218.xxx
then few days i don't know no there any message any update
then now 2am i was watching youtube suddenly buffering i had refresh f5 still not loading
then i check router logs 2.17am disconnect waiting reconnect auto But BTU PON Not blinking its stay stable light
BTU PON stable after 5min waiting now 2.19am connected
i see i got new ip range 175.xxx.xxx yay yay yay i am very happy
i did try ping shopee i got 13MS nice

let me tomorow tonight 10pm i will checking any slow or not

This post has been edited by tng55: Jul 5 2024, 02:41 AM

I had to agree there... the sentence making is very broken but okay la we malaysian. I can understand it.

chatgpt also can't decipher those sentences

IP range cant be changed by normal TM technician.

AFAIK, He.net have 1000Gbps on Equinix SG.

Is TM limitation on their downspeed (Ingress) nothing to do with Equinix congestion or He.net itself.

Previously TM using SGIX as (Ingress) not much issue, currently some has been diverted back to He.net

yah i know that already got 175.xxx.xxx i think 2 level TM technician

My first 2 paragraphs already said it's TM problem. Don't think I blame HE or Equinix anywhere.
TM-Equinix and Hurricane-TM refers to the peering between 2 parties. Not saying Hurricane or Equinix is at fault.

The rest of the post is facts to support my claim.

This post has been edited by kwss: Jul 5 2024, 11:30 AM