You have some inside story to share? I am interested to know!
Knowing how GLC works, it is believable personal vendetta comes above product & service excellence.

You are right. Their PON modernization is long overdue. Their RPKI is supposed to go live last November but it didn't happen. I expected their NGN upgrade with ZTE to bring improvement but it looks like they just swap out some hardware and that's about it.
In fact my personal anecdotes says quality of service went down after ZTE upgrade.
https://www.kkd.gov.my/en/public/news/21561...ansport-network

IPv6 still doesn't comply with best practice:
https://www.ripe.net/publications/docs/ripe-690/

There is nothing next gen about TM or ZTE.

This post has been edited by kwss: Jun 3 2024, 02:10 PM

6 months free also something right.

On VOIP ID need enter +6 before key in full number. For example if we key in 6033335678 won't work after reset and key in +6033335678 then works. This is what happen to me also. Now landline works fine

Thanks. Will check again.

All the facts point to TM no longer peers with Cloudflare right now.
Cloudflare routinely reroute traffic to other region when they need to perform maintainance. That should not affect how TM peer as Cloudflare will just withdraw the prefix from their BGP advertisement. They have a dashboard to show this:
https://www.cloudflarestatus.com/

Example of current status:


I believe when they rerouted their Singapore traffic to KUL, TM - MyIX link got saturated and the internet appear broken to many people.

I have a theory and it is just a theory:
With TM maxing out all their links, it is possible their edge router have problem maintaining BGP session. With enough packet lost, the BGP session might have disconnected and withdraw all the route.
With the withdrawal of routes, no traffic will flow through that link, and BGP session is up again, re-advertising all the prefix and high traffic causing packet lost again.
Rinse and repeat, and we have a common routing problem: Route Flapping

When it happen, it causes a secondary problem, which prevent the network from converging, which also means the network is broken.
Might be TM stinginess that cause this by not upgrading their link, or it might be bug in their new ZTE gear. Might be a combination of both.

TM also make use of non-ECMP in their network, clearly shown here:


This kind of network configuration is prone to route flapping if they are not careful. Not saying this is the cause, but can definitely contribute to problem. The more unconventional method they use, the higher skill set is required out of everyone in the team to properly run the network.
https://datatracker.ietf.org/doc/html/rfc2991

TM didn't perform route aggregation in their IGP
This can be observed easily when BNG assign customer some random prefix that's not bit-aligned. The only explanation is TM didin't do their IP address planning properly (another way of saying they are lazy). So they just advertise each address individually.
If the network is small, this will work, until it didn't and things rapidly fall apart. Combined with route flapping, suddenly a broken BGP session create a network-wide problem.
Now TM is stuck in firefighting mode and maybe, just maybe, ZTE gear cannot handle TM's unconventional, broken, non-best practice configuration at all.

This post has been edited by kwss: Jun 4 2024, 07:26 AM

Is it just me, or is every website slow now? Even downloading from the playstore is slow, haishhhh. Celcom is just a tad bit better, but fluctuates as well. What are we even paying for if the services rendered are not 100%.

Hi my line port will disconnect when heavy rain , 3 times a month is that normal? Each time request technician come reset port outside .

not normal maybe fiber problem
mine when heavy rain my line port never disconnect just stable and speed full 500mbps no problem

Not normal. Should request them to change new port if available.

Technician come check bypass the fiber optic at tiang , hope can solved

I guess but could be better, all the 800 is slowly getting it, so when is the 1Gbps users getting it

Seems like you have the same experience as me.

Only one ONU can work at a time, seems like they bind our account to the device :/

Maybe but I saw many users in forum said they can use back old modem. I think this issue only persist on Fiberhome ONU I guess

Yeah I kinda realize it's always the Fiberhome ONU that got this binding issue. But if I'm not mistaken RViN previous ONU the ZTE also cannot connect, BUT, after they replace his ZTE with the Fiberhome. So maybe the culprit is the Fiberhome that's all I can think of, mine's Huawei.

This post has been edited by Ashren: Jun 5 2024, 12:05 PM

Mine was originally Alcatel-Lucent ONU, it was binded technician had to call up the NOC team to check and change to FiberHome ONU, left me with the Dlink Black ONR I said I will fix myself, and that one didnt work until he had to come another day, call up the backend again and have them rebind to this ONR.

Its not only a Fiberhome issue since I couldn't use the fiberhome when I had the ALC ONU, and when using the fiberhome both ALC and Dlink didnt work. I havent tried plugging in any of the older ONUs I have now but I expect both of them wont work now that its binded to this ONR.

Not sure why some people (seems like the minority since in this thread its just you and me so far) have this issue but most dont.

If that's the case I think it's down to the area OLT. Are you guys from the same area by any chance?

I'm about to port to Maxis, and Unifi called and offered me 100mbps RM79 per month with rebates for 6 months. It is an average of RM59.25 per month. A good deal?

I'm from Klang. They originally given legendary alcatel grey modem after power issue 6 months back they changed Fiberhome.

I got a call from unifi, rm129 2 yrs contract first 3 months waived. anyone getting similar offer from unifi ?

You can request for 6 months waived. Hopefully, they hold on to their promise. I asked them to send me an email, but they did not want to. They just asked me to complain if I did not receive the promised waiver.