House Type: Double Storey Terrace House
Unifi Modem & Wi-Fi 6 Router Location: Downstairs
Unifi Package: Unifi Home 300 Mbps
Background: I noticed that the wifi signal has dropped significantly (1-2 bar) when I’m using my phone or laptop in the bedroom at upstairs. So far no buffering issue while watching 1080p videos on phone, but sometimes it buffers when watching 4K videos on YouTube and Netflix using TV.
Remarks: We have no planning to lay Cat 6 cable to upstairs because the owner’s wife has OCD as she doesn’t want to see any cables installed on the wall.

Besides Mesh Wi-Fi, I’m not sure if there are any other setups that are suitable for us based on our requirements which is NO wired.

I don’t need very high-end specs router because my Unifi plan is only just 300 Mbps and it would be overkill for my usage. All I need is a Mesh Wi-Fi Router that provides strong wifi coverage to extend the wifi network from downstairs to upstairs so that I don’t have to experience buffering while watching 4K videos on YouTube and Netflix.

Currently, I’m looking at low to mid-range affordable budget Mesh Wi-Fi Routers from TP-Link and Asus. Is there any model to avoid at all cost due to negative user reviews? I appreciate if you could recommend me a few good models to choose from. Thanks in advance!

Perhaps you can try those power line network extension by TP Link, I used to use that last time with 800mbps Unifi speed at ground floor and about 2000mbps on upstairs with the power line.

I am using unifi 300Mbps. I restarted router few times last night and this morning. The IP address remains the same. Is this normal? I remember the address will change when I restart router the last time I did it (many years ago).

Dun recommend the trash anymore at this era, a good mesh wifi router can certainly do a better job as long as one can place the nodes at good positions between them

And also double storey house usually uses 3-phase electricity, power line sucks for this even.

guys what mean POP UNIFI Special i saw facebook
look it

Yup, subjects to your house ground floor and first floor are power from same Distribution Box (DB).
If your house first floor is having another DB, the Power Line Network extension will be not working.

Fibre Optic Network HUB (Point of Presence)

For active account cannot request for refund.
Only terminated account can.

Hi guys,

My problems :

1. My 2gbps line only has highest 400+mbps download speed (tested many times with cable connection with my laptop. I have 2 houses, my old house's line when testing it with my laptop with 1gbps Time fibre, can reach 800+mbps, so the testing device definitely capable of hitting higher than 400mbps).

At first the technician said it was due to the installation just done, need some time to hit the normal speed, but now around 4 months passed, still the same low download speed. For this issue i will call UNIFI to check.

2. The package didn't come with any free mesh devices, but my friend told me any package more more than 300mbps should have free mesh device. I wonder if this is true? My wife was the one who handling the whole application + installation process, i am not sure if she was conned or if this is normal.

is it still slow on your side??

Sometimes in the night around 10pm will start the slowdown

what different Fibre Optic Network HUB (Point of Presence) VS Normal Fiber ONT
i don't understand how possible become cheaper RM50

Unifi POP is a special plan, only offered in selected areas (depend on HQ)
Not everyone is eligible to subscribe to this plan (depend on HQ)
Subscription price for 24 months only.

for example

hey guys... Just to check.. i was initially on 100Mbps with RM129+6%.. Recently noticed my speed was upgraded to 300Mbps with RM129+6%. i believe the price for 300Mbps should be around RM109-119 however on TMUNIFI website w/o Netflix only cn find 100mbps,500mbps,1gbps,2gbps.. Thus wondering if i cn nego with TM to lower down my monthly price RM129+6% ?

Thanks for your replies in advance.

After free upgrade to 1gbps, my plan name is Unifi Home 1Gbps - Pro Upgrade.

Using existing Huawei modem and max speed is 942mbps download. So far so good the speed and reliability..

Normally you will get the speed after installation done. 2gbps package should come with new router and mesh ( probably 2 mesh?) and new modem.

You should claim bill rebate from unifi if you cant manage to get the speed that you subscribe.

Mine 300 >500 since Oct'23 till now after 3 complaints still no change name

no change should okay...

me still waiting when the upgrade to 1gbps

Pretty sure TM won't change the speed name

I'm with STAYWITHUNIFI4.0
From RM89 change to RM79 24months contract/foc 6 months
I just got billing written 100mbps rm99...(in my future bill)
Anyone has experience on this?
My Package started on 20/march.
So the 100mbps ori price is RM99.
Will reflect as BROADBAND WAIVER -20 become rm79?


This post has been edited by sg8989: Apr 16 2024, 08:08 PM