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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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TongCN
post Apr 9 2024, 02:36 PM

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QUOTE(soonwai @ Apr 9 2024, 02:11 PM)
Ya, mine is Ultimate Legacy RM60. Already have Disney+ before the SMS.
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My current package is Special edition last time Ruby+ pack with D+H bundled

Contract ending Sep 2024 and D+H last date is 4th Oct 2024.

Havent had time to go ask any special pack or SWU yet.
soonwai
post Apr 9 2024, 02:40 PM


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QUOTE(Chiggah @ Apr 9 2024, 01:54 PM)
If did not put UNIFI referral ID then how? Call CS?
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This I dunno. Not sure if they will layan since already open account. I doubt CS hotline can do much. Sure ask you go branch.
Keatsan
post Apr 9 2024, 05:31 PM

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QUOTE(YoungMan @ Apr 8 2024, 04:20 PM)
What abt pricing and what plan?
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Pricing and plan would be the same as your current pricing plan.

As for upgrade / downgrade, it should be these pricings.

RM 89 - 100Mbps
RM 129 - 300Mbps
RM 149 - 500Mbps

I didn't enquire in detailed because the mandatory to take up UNI5G for 3 months kinda put off since it's enforced. sweat.gif
F_F@PANG
post Apr 9 2024, 10:53 PM

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Possible anyone can help for advice, my bill waiver is ending 17 April 2024 (come with 6 month waiver since 18 Oct 2023, but how come new billing start not from 18/04/2024 – 03/05/2024 but is from 04/04/2024 – 03/05/2024. Beside that my SWU 3.0 package should cost me RM119 and TM charges me 179.67.
Thx

user posted image
soonwai
post Apr 9 2024, 11:47 PM


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QUOTE(F_F@PANG @ Apr 9 2024, 10:53 PM)
Possible anyone can help for advice, my bill waiver is ending 17 April 2024 (come with 6 month waiver since 18 Oct 2023, but how come new billing start not from 18/04/2024 – 03/05/2024 but is from 04/04/2024 – 03/05/2024. Beside that my SWU 3.0 package should cost me RM119 and TM charges me 179.67.
Thx 

user posted image
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OK, I'll bite, curious why you pay extra so much RM2159 ?
F_F@PANG
post Apr 10 2024, 12:07 AM

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QUOTE(soonwai @ Apr 9 2024, 11:47 PM)
OK, I'll bite, curious why you pay extra so much RM2159 ?
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haha...too many cc promo and cashback pay extra for bills, reach certain amount than request refund.
F_F@PANG
post Apr 10 2024, 12:10 AM

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QUOTE(F_F@PANG @ Apr 9 2024, 10:53 PM)
Possible anyone can help for advice, my bill waiver is ending 17 April 2024 (come with 6 month waiver since 18 Oct 2023, but how come new billing start not from 18/04/2024 – 03/05/2024 but is from 04/04/2024 – 03/05/2024. Beside that my SWU 3.0 package should cost me RM119 and TM charges me 179.67.
Thx 

user posted image
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asked TM customer services should be billing error.



user posted image
aniq8676
post Apr 10 2024, 02:00 AM

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QUOTE(F_F@PANG @ Apr 9 2024, 10:53 PM)
Possible anyone can help for advice, my bill waiver is ending 17 April 2024 (come with 6 month waiver since 18 Oct 2023, but how come new billing start not from 18/04/2024 – 03/05/2024 but is from 04/04/2024 – 03/05/2024. Beside that my SWU 3.0 package should cost me RM119 and TM charges me 179.67.
Thx 

user posted image
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Pro-rate, Wait for the next month bill

user posted image

This post has been edited by aniq8676: Apr 10 2024, 02:02 AM
cklove96
post Apr 10 2024, 07:54 AM

hehe
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QUOTE(sp6068 @ Apr 9 2024, 01:13 PM)
That means your plan did not come with those freebies or you did not activate it at all. Mine is 300mbps w/Ultimate Pack. I paid my bill late so it got deactivated and I reactivated it manually.

user posted image

user posted image
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the sms say starting from 24 april mah
WaCKy-Angel
post Apr 10 2024, 09:11 AM

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QUOTE(F_F@PANG @ Apr 10 2024, 12:07 AM)
haha...too many cc promo and cashback pay extra for bills, reach certain amount than request refund.
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They allow refund?
How long it takes for refund?
F_F@PANG
post Apr 10 2024, 12:05 PM

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QUOTE(WaCKy-Angel @ Apr 10 2024, 09:11 AM)
They allow refund?
How long it takes for refund?
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ya, take around 7-10 days
vez
post Apr 10 2024, 01:08 PM

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QUOTE(SamD @ Mar 27 2024, 07:17 PM)
Been informed (unofficially) that only those customers currently paying at least RM239 on their  800 mbps plan will get free upgrade to 1Gbps.This is to bring price alignment and standardization on the 1Gbps plan @RM239 after upgrade, as there's so many price variations on the 800mbps plan due to previous discounts promo. I  think you're paying RM129 or less for your 800mbps plan,  correct? Just like me, likely not going to get the 1Gbps free upgrade.  Also was told, if need 1Gbps then I have to pay RM239. Let see if TM will make a u-turn on this (unofficial) policy.
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non sense i would say

all 800Mbps regardless paying how much should get the free upgrade laugh.gif

i am paying RM99 for 500Mbps + Legacy Ultimate Pack + 600mins STD, i got the free upgrade to 800Mbps since Oct 2023 sweat.gif
some might say Unifi TV no value, but with the price seems is free to me, Beinsport i able to watch F1, D+H i also got watch biggrin.gif
jiaen0509
post Apr 10 2024, 01:30 PM

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QUOTE(vez @ Apr 10 2024, 01:08 PM)
non sense i would say

all 800Mbps regardless paying how much should get the free upgrade laugh.gif

i am paying RM99 for 500Mbps + Legacy Ultimate Pack + 600mins STD, i got the free upgrade to 800Mbps since Oct 2023 sweat.gif
some might say Unifi TV no value, but with the price seems is free to me, Beinsport i able to watch F1, D+H i also got watch  biggrin.gif
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👀I open my eyes big and look at them talking nonsense. Well, I am the one among the “cheap” price but got upgraded to 1gbps.
sp6068
post Apr 10 2024, 04:44 PM

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QUOTE(cklove96 @ Apr 10 2024, 07:54 AM)
the sms say starting from 24 april mah
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user posted image

You dont even have a tv pack, TM is not giving you free hostar at all. The SMS might have got to you by mistake the system thinking you had hotstar prev.

This post has been edited by sp6068: Apr 10 2024, 04:47 PM
cklove96
post Apr 10 2024, 09:37 PM

hehe
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QUOTE(sp6068 @ Apr 10 2024, 05:44 PM)
user posted image

You dont even have a tv pack, TM is not giving you free hostar at all. The SMS might have got to you by mistake the system thinking you had hotstar prev.
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no need tv pack la ,i pay 89 per month for 800mbps i already saved alot money cool2.gif
sp6068
post Apr 11 2024, 12:06 AM

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QUOTE(cklove96 @ Apr 10 2024, 09:37 PM)
no need tv pack la ,i pay 89 per month for 800mbps i already saved alot money cool2.gif
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Youre the one so kancheong about hotstar lolz
cklove96
post Apr 11 2024, 05:07 AM

hehe
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QUOTE(sp6068 @ Apr 11 2024, 01:06 AM)
Youre the one so kancheong about hotstar lolz
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no la kancheong for what, i dont watch hotstar also. netflix better
ycs
post Apr 13 2024, 12:33 PM

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anyone kena unifi disconnection since 4am, ampang area?
kanonno
post Apr 13 2024, 01:01 PM

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is unifi having some network trouble again? connection to many games or sites are very laggy right now...
NickedAsy
post Apr 13 2024, 04:36 PM

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Yep, suddenly slowdown on int sites

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