My contract also just ended.

Which TMpoint did you go to convert to SWU? How about those TM Authorised Dealer/ Reseller Outlets? Or this can only be done at TMpoint?

May I know how to request for SWU? Can I just approach the staff and tell them that I want to convert SWU? Or need to act like I'm interested in other ISP cheaper plan then only they will counter-offer the SWU?

This post has been edited by borgyang: Mar 8 2024, 09:39 PM

I plan to go to Unifi Store KLCC tomorrow because it's the only branch that opens during weekends.

Is Unifi Store same as TMpoint? Can I request to change to SWU 4.0 plan at this branch?

This post has been edited by borgyang: Mar 8 2024, 09:53 PM

I just downgraded from 500 Mbps to 300 Mbps. Personally, I don't really feel any differences in terms of speed, unless you are a heavy user who always downloads big torrent files every day. I would rather Unifi provide users with a more reliable and stable internet connection. I don't want to experience network congestion during peak hours at night or suddenly cannot access certain websites or apps. It is very frustrating, you know.

This post has been edited by borgyang: Mar 13 2024, 10:13 PM

House Type: Double Storey Terrace House
Unifi Modem & Wi-Fi 6 Router Location: Downstairs
Unifi Package: Unifi Home 300 Mbps
Background: I noticed that the wifi signal has dropped significantly (1-2 bar) when I’m using my phone or laptop in the bedroom at upstairs. So far no buffering issue while watching 1080p videos on phone, but sometimes it buffers when watching 4K videos on YouTube and Netflix using TV.
Remarks: We have no planning to lay Cat 6 cable to upstairs because the owner’s wife has OCD as she doesn’t want to see any cables installed on the wall.

Besides Mesh Wi-Fi, I’m not sure if there are any other setups that are suitable for us based on our requirements which is NO wired.

I don’t need very high-end specs router because my Unifi plan is only just 300 Mbps and it would be overkill for my usage. All I need is a Mesh Wi-Fi Router that provides strong wifi coverage to extend the wifi network from downstairs to upstairs so that I don’t have to experience buffering while watching 4K videos on YouTube and Netflix.

Currently, I’m looking at low to mid-range affordable budget Mesh Wi-Fi Routers from TP-Link and Asus. Is there any model to avoid at all cost due to negative user reviews? I appreciate if you could recommend me a few good models to choose from. Thanks in advance!