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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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YoungMan
post Apr 9 2024, 09:47 AM

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QUOTE(soonwai @ Apr 9 2024, 03:57 AM)
Who knows why? I also went to PBB after that to inquire about opening a savings account and they wanted payslips. Weird.
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Hahaha, with such requirement, wonderring how those like housewife or not working can open savings account now.
jiaen0509
post Apr 9 2024, 09:50 AM

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QUOTE(soonwai @ Apr 9 2024, 03:57 AM)
Who knows why? I also went to PBB after that to inquire about opening a savings account and they wanted payslips. Weird.
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That’s the AML practice. Simply take 1k to place an Fixed Deposit and they will indirectly force you to open a Saving Account with them. —— then you can use the saving account to pay TM Bill
Steponlego
post Apr 9 2024, 10:24 AM

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QUOTE(TongCN @ Apr 9 2024, 08:46 AM)
Maybe you can screenshot us the detailed breakdown bill listing (mosaic those personal details) so we can see what happen and help ?
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Oh damn, it's actually RM209 monthly. Unifi advanced basic plus. I dont know what was the plus is. I thought I subscribed to just internet package.

Is there any resource where can I see what exactly is advanced basic plus is?

Edit: it seems that I dont get the promo price, the price for 500mbps is RM209. Promo price is RM159. What gives??? Promo is only for new customer?

This post has been edited by Steponlego: Apr 9 2024, 10:36 AM
YoungMan
post Apr 9 2024, 10:53 AM

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QUOTE(Steponlego @ Apr 9 2024, 10:24 AM)
Oh damn, it's actually RM209 monthly. Unifi advanced basic plus. I dont know what was the plus is. I thought I subscribed to just internet package.

Is there any resource where can I see what exactly is advanced basic plus is?

Edit: it seems that I dont get the promo price, the price for 500mbps is RM209. Promo price is RM159. What gives??? Promo is only for new customer?
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No, in fact existing customer also got promo under SWU. There is only 2 possibility:
1. Tmpoint person who in charge of your case mess up by giving you the RM209 instead of promo plan.
2. You indeed downgrade to the RM209plan instead of SWU promo plan which is cheaper. SWU plan is internet only, no TV.
Steponlego
post Apr 9 2024, 10:56 AM

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QUOTE(YoungMan @ Apr 9 2024, 10:53 AM)
No, in fact existing customer also got promo under SWU. There is only 2 possibility:
1. Tmpoint person who in charge of your case mess up by giving you the RM209 instead of promo plan.
2. You indeed downgrade to the RM209plan instead of SWU promo plan which is cheaper. SWU plan is internet only, no TV.
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Yeah, I want internet only. The TV was from old plan, which somehow still associated with my account.
YoungMan
post Apr 9 2024, 11:05 AM

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QUOTE(Steponlego @ Apr 9 2024, 10:56 AM)
Yeah, I want internet only. The TV was from old plan, which somehow still associated with my account.
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The price is about right with TV plan included. Looks like you have to visit Tmpoint to ask for SWU plan, but given your contract just renewed last year it is hard to change plan.
Can still try though if you have the time.
Steponlego
post Apr 9 2024, 11:19 AM

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QUOTE(YoungMan @ Apr 9 2024, 11:05 AM)
The price is about right with TV plan included. Looks like you have to visit Tmpoint to ask for SWU plan, but given your contract just renewed last year it is hard to change plan.
Can still try though if you have the time.
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Ffs. They give me package with TV. They said the 159 promo only started this year Jan 2024.

Which is a lot of bullshit because I specifically choose the RM159 package from last year.

Can be fixed if I go to TMpoint?



This post has been edited by Steponlego: Apr 9 2024, 11:21 AM


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TongCN
post Apr 9 2024, 11:29 AM

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QUOTE(Steponlego @ Apr 9 2024, 11:19 AM)
Ffs. They give me package with TV. They said the 159 promo only started this year Jan 2024.

Which is a lot of bullshit because I specifically choose the RM159 package from last year.

Can be fixed if I go to TMpoint?
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The new plan name - 500mbps feels funny also

Like TM really "CONS" you liao sweat.gif
Steponlego
post Apr 9 2024, 11:45 AM

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Alright people. Seems like I have my answer now.

Back before October 2023, the promo was RM209.

I did my plan downgrade in September 2023 (after a month delay because the mesh wifi is still in contract period)

Missed the RM159 promo by a few weeks.
sp6068
post Apr 9 2024, 12:13 PM

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QUOTE(cklove96 @ Apr 8 2024, 07:23 PM)
i received this as well but mine was dy6.

user posted image
its show nothing here leh

user posted image
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That means your plan did not come with those freebies or you did not activate it at all. Mine is 300mbps w/Ultimate Pack. I paid my bill late so it got deactivated and I reactivated it manually.

user posted image

user posted image



This post has been edited by sp6068: Apr 9 2024, 12:14 PM
jiaen0509
post Apr 9 2024, 12:32 PM

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QUOTE(sp6068 @ Apr 9 2024, 12:13 PM)
That means your plan did not come with those freebies or you did not activate it at all. Mine is 300mbps w/Ultimate Pack. I paid my bill late so it got deactivated and I reactivated it manually.

user posted image

user posted image
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mean need to pay RM10 reconnection fee? Does it immediately stop all service after barred.
sp6068
post Apr 9 2024, 12:38 PM

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QUOTE(jiaen0509 @ Apr 9 2024, 12:32 PM)
mean need to pay RM10 reconnection fee? Does it immediately stop all service after barred.
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Yes. TM will kill all your streaming apps subscription if account suspended. But hotstar does not pass this unifi login page like Bein Sport.

user posted image

It uses your mobile to login, TM will reactivate it back automatically after account active again. I manually reactivated back because it was taking too long for TM to reactivated back wanted to watch a movie on hotstar.
sp6068
post Apr 9 2024, 01:18 PM

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QUOTE(TongCN @ Apr 9 2024, 08:48 AM)
Gg ... will this quietly activate another 2 years Unifi contract?
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user posted image

user posted image

This post has been edited by sp6068: Apr 9 2024, 01:19 PM
andrekua2
post Apr 9 2024, 01:19 PM

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Man, anyone having frequent disconnection? This 2 weeks, always received sms from unifi about internet problem and my connection is terrible. Still had a month to go before I terminate this damn line.
soonwai
post Apr 9 2024, 01:42 PM


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QUOTE(TongCN @ Apr 9 2024, 08:48 AM)
Gg ... will this quietly activate another 2 years Unifi contract?
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No lah or else many ppl will complain.
TongCN
post Apr 9 2024, 01:45 PM

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QUOTE(soonwai @ Apr 9 2024, 01:42 PM)
No lah or else many ppl will complain.
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Your existing tv pack include the D+H actually?


Chiggah
post Apr 9 2024, 01:54 PM

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QUOTE(soonwai @ Mar 22 2024, 09:29 PM)
Can, just gotta put 1 calendar month. I opened mine on 30/12, put for whole of Jan and withdrew 25/2. The RM388 credited 15/3. 76 days after opening the account. If you read the TnC, it says within 90 days.

user posted image

Most important is the referral ID, UNIFI. Don't forget to put that. There's also identical(?) promo for CELCOMDIGI but I don't have the link for its page.

Everything do on app, open acc, KYC, FPX to bank-in, no need to go UOB whose branches are few and far between.
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If did not put UNIFI referral ID then how? Call CS?
soonwai
post Apr 9 2024, 02:10 PM


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QUOTE(YoungMan @ Apr 9 2024, 09:47 AM)
Hahaha, with such requirement, wonderring how those like housewife or not working can open savings account now.
*
ikr. I was opening account for my kid. Where got payslips. But also depends on branch, I went to a different PBB last week and no mention of payslips but they were issuing Visa debit card and I wanted Mastercard so aborted that attempt.
soonwai
post Apr 9 2024, 02:11 PM


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QUOTE(TongCN @ Apr 9 2024, 01:45 PM)
Your existing tv pack include the D+H actually?
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Ya, mine is Ultimate Legacy RM60. Already have Disney+ before the SMS.
SwarmTroll
post Apr 9 2024, 02:20 PM

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Is the TM Livechat down or something? It's giving errors.

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