thanks for the advice, but im using firefox

edit: i just tried edge also same error

This post has been edited by HumanExtinction: Feb 11 2024, 06:39 PM

Gong Xi Fatt Choii from TM, SLow internet for you

I'm surprised my suggestions worked for me but didn't work for you. Hmm. Have you tried the private mode in Firefox?

The MyUnifi link would give me an Internal Server Error 500 from the Apache Tomcat page if I didn't use either incognito mode in Chrome or inPrivate mode in Edge:



In Firefox (not private mode), I used the Mozilla uBlock Origin and Cookie AutoDelere extension to block certain cookies that prevented the MyUnifi login page from opening properly.



If I disabled both extensions, I would get the Internal Server Error 500 error:



So, there are issues with persistent cookies used by the MyUnifi login page which the server uses to remember our login access.

This post has been edited by eclectice: Feb 12 2024, 09:04 AM

Thanks for the advice, I've tried closing ublock, using incognito on both edge and firefox still the same issue. Even using safari on iphone without any adblock also this error come out

cant even contact support cause need to log in





This post has been edited by HumanExtinction: Feb 12 2024, 10:46 AM

Yes my 800mbps also not showing the upcoming upgrade notification to 1gbps anymore. Are we expected to go to tmpoint manually to switch to SWU4.0 or I wonder of we should wait further.

Just try normal log in



But use private browser mode, can log in

is it just me or unifi is behaving kinda slow in ipoh area?

Anyone got charge with this installation charge of RM200? bloody hell betul TM. I previously got issue with netflix that suddenly got subscribed to my unifi account since October last year. I lodged report to cancel that subscription and dont know how tiba2 got open order to modify my package on 15 December 2023. that order completed end of last month and charged me with this RM200. there is nothing different on my package at all and that netflix got cancelled by my own effort by requesting it directly to netflix.

I've asked through live chat on what is this charge is all about and she just reply standard wording that she will open report and escalate this to 2nd level bla bla bla. but the thing is, she also not sure what is the detail of this charges.

since last year, I fight with them to reverse back that netflix charges since it is subscribed without my knowledge with no confirmation received through my phone number and email but now they even charged me some more out of nowhere.


Attached thumbnail(s)

Same.

Contacted TM?

Managed to login using private mode on brave browser

Crappy website

Had same issue last cpl of days but after deleting the unifi and digitalme cookies in Chrome, it's working normally again.

chrome://settings/content/all?searchSubpage=unifi

chrome://settings/content/all?searchSubpage=digitalme

On phone browser no idea where to delete
Don want delete whole cookies

I just bought tplink deco X50
I unplug the old router and plug the deco. the deco become red and no internet. Reset few times still not success.
Frustrated, I connect back the old router. Since then, no internet... Called to Unifi, restart back end, reset password, still no internet.

What went wrong?
The CS did told me if for mesh wifi I have to call to different number.
And it is unclear the cs mention new router plug in will mess the configuration?


When I connect the wifi, it says sign in to wifi network



This post has been edited by Alert_RaZO: Feb 13 2024, 03:53 PM

Is unifi rm89 100mbps plan still available?

BTW, saw in Facebook Maxis home fibre can get rm119 500mb and free 6 months. Can SWU 4.0 match anything? Thanks.

Should be free unless you ask for non standard installation. But how come there is rm200 installation charge long after you install Unifi? I think you better open MCMC report on this.

somebody complained about getting charged for Netflix access before. Apparently it was auto-subscribed accidentally through UPB. was that you or someone else.

if it wasn't you, maybe check Netflix app in UPB - if you have one.

Ok so

Firstly, you have a modem, should be the one without WiFi antennas, and usually a white box, Huawei fiberhome ZTE Nokia Alcatel branded

Then you got the router, could be TP-Link D-Link fiberhome and other brands

Factory reset the deco and

Connect LAN cable from LAN1 of MODEM to a port on the deco

Setup Deco and select PPPoE mode
Ask TM for the username and password

Then, tap on VLAN SETTINGS
and select Malaysia TM Unifi

Then continue

It is not as simple as plug and play

It would be helpful if you send photos of your setup as well in case you messed up any connections

This post has been edited by PRSXFENG: Feb 13 2024, 07:23 PM

I think it's RM119 because of free 6 months. 159*18/24.

xda website so slow on this few day



i ping correctly?