the promise was cheaper internet.
the promise was MSAP took effect since March 2023.
that means we have been overpaying since April 2023 onwards.

do you NOW feel you are paying cheaper than what you previously paid since April 2023?

just by upgrading the speed, now TM have the upper hands to say there is no need to refund for the excess payments since April 2023; "unless you change pack, you are now paying the same" maaaa....

This post has been edited by Oltromen Ripot: Oct 13 2023, 12:17 PM

u received the upgrade complete sms ? if not , your upgrade is not complete yet.
don't worry , be happy.

btw, u got the first sms that tell u that u r valid for upgrade , right?

This post has been edited by hashtag2016: Oct 13 2023, 12:22 PM

Thanks to him, many need rebind 24 months, lol.

Hi all

i just been offered to be be upgraded to Unifi 800mbps.
Currently using TUF AX3000 but not able to cover whole 2storey hse especially kitchen area and part of ground floor (router is at 1st floor).

Will it be better if I go for a TUF AX4200 alone?
Or should it be TUF AX4200 + AX3000 as node?

looking fwd for your advise.
thanks

Don't forget the T&C of the free speed upgrade; any plan (except 2G and other plan specified ) prior to 5th October get the upgrade. See the confusion?

Use cable, connect AX3000 and put it at that dark area, done.
---
Wait, you no get free mesh router?
I means keep using ax3000, and put free mesh router at dark area, lol.

This post has been edited by BenYeeHua: Oct 13 2023, 12:37 PM

Yes received the sms, that's why I checked.
"RM0 Unifi: Your New Free Speed Upgrade is completed! To enjoy the new speed, simply turn OFF, then back ON all your Unifi equipment. Your new package name and details will be updated in your Unifi bill by stages, however rest assured the new speed upgrade is effective. T&C applies."

This post has been edited by 3nf0rc3r: Oct 13 2023, 12:37 PM

del

This post has been edited by bsvanan: Oct 13 2023, 12:40 PM

do u mean to use free mesh router from unifi?
oh ok i can consider that.

Mine I got the TUF-AX4200 as main router then added in my old RT-AX55 as mesh node to cover the deadzones.
Free TM mesh routers as backup/ for sale

This post has been edited by shinjite: Oct 13 2023, 12:41 PM

TP-Link One Mesh can use cable to link up routers? I thought cannot?

Life did not make it any easier for us. We want cheaper internet but get free upgrade. Need to something to get cheaper plan. Same goes to your wireless networking. cable backbone between your 2 router give you the best link speed. No easy route for this.

it seems like 100mbps users are low priority for unifi at the moment. pretty much majority of users reporting on upgrade has been 30mbps and 300mbps users.

Yours no installation needed?

Hi Sifus, possible to configure Fiberhome SR1041F into wireless bridge mode n connect to Asus router ?

Did you set load balance/bandwidth limit settings in your router or with windows software? please double check..
Seem that, u may need to get the assitance from tm , if nothing was set, and u r very sure the problem is at tm back-end .

This post has been edited by hashtag2016: Oct 13 2023, 12:57 PM

This one i well aware of it, this is why I just take what they give me, I wont move my ass to higher price per month package, no matter what.

In fact I actually impress TM can pull all this cunning shit off all together.

Not only TM manage to do what you said, they manage to lure soo many to sign up swu3.0 RM119 package, locking them for 24months. TM keep the door open to let people keep signing up 24m contract, giving them speed upgrade later

By locking 24 months, many has port out from other ISP back into unifi. Now no matter what other ISP offer, no one will switch over because too many has sign up 24 month contract. Means other ISP will less likely price cut, due to everyone has locked in unifi with contract. So no price cut to lure more customer, price cut only self hurt their own profit because they will collect less money from the current customer.


Then TM go ahead to raise base price to RM99. The RM89 limited time offer is a place holder so no one can complain internet price go up.

Now that average selling price per consumer also moved up thanks to RM99/RM119 plan. TM solved the ringgit depreciating/inflation problem while can proudly say Internet price has dropped. What chad move, I give them that.

This post has been edited by Boldnut: Oct 13 2023, 01:05 PM

I don't think the fiberhome router sucks. It does have bundled features compared to other stock router by TM except for the crappy UI. Know how to configure the router, it will serve you life-long. I got the router for my 800Mbps package. I didn't experience any downtime and ping reading was fine, averaging between 3-5ms. The unit provided to me comes pair, and the specific model is Fiberhome SR1041Y (AX1800).

If I want to rate TM's best stock router so far, below will be my top-tier list.

[1]. Innatech / Innacomm RGX4400
[2]. D-Link DIR 615 (only for DDWRT)
[3]. TP-Link Archer C5
[4]. D-Link DIR-X3060Z (TM ver)
[5]. Fiberhome SR104Y

The worst the one and only from Netis and TP-Link Archer C1200 - this red bolded part is expert in raising your BP.

Don't forget that other ISP's balls is in TM's hand because they own the HSBB. It's not like we have strong competition in Malaysia. Gov just like to give monopoly rights to certain company. Same happened to 5G.

Can know the condition?