Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO
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 Oct 12 2023, 07:48 PM
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#1
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Junior Member
209 posts Joined: Aug 2014  
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QUOTE(yujin86 @ Oct 10 2023, 08:18 PM) Currently I’m on 30mbps package. And after I receive speed upgrade sms and after restart, my speed test result is 26mbps download 34 mbps upload lol My download get 100mbps but upload maintained at 10mbps........ WTF they doing.....  |
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Oct 12 2023, 09:07 PM
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#2
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Junior Member
209 posts Joined: Aug 2014
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QUOTE(BenYeeHua @ Oct 12 2023, 07:57 PM) Possible ur fiber got issues, just saying. What are you talking about? The connection whether upload or download runs on the same fiber drop cable through all the same set of hardware.As down is them, up is urs. |
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Oct 13 2023, 09:46 AM
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#3
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Junior Member
209 posts Joined: Aug 2014
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QUOTE(BenYeeHua @ Oct 12 2023, 09:26 PM) ? Not upload speed drop, the upload speed was not upgraded. It stayed at 10mbps. Only download speed upgraded from 30mbps to 100mbps. If there is anything wrong with the fiber drop cable, then download would not be achieving 100mbps. Fiber cable is passive by nature, it facilitates transfer of data regardless of direction.You means upload speed dropped or what? If it stay the same as 30M plan which is 10M up, I think can be your fiber getting bend somewhere. It is fine for 10M upload, but it is not fine for 50M upload. So you should call TM to check for your fiber. |
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Oct 13 2023, 11:59 AM
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#4
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Junior Member
209 posts Joined: Aug 2014
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QUOTE(BenYeeHua @ Oct 13 2023, 10:01 AM) Still, if restart + change external IP don't fix it, you should call 100 anyways.... You misunderstood. Not that bend fiber don't affect the download and upload speed. If upload speed affected, then download speed also must be affected. While contractors and developers like to pull two core fiber drop cables, only one core is connected and in use while the other is for standby.First time knowing fiber don't affect the download upload speed if bend, because in ADSL generation, they use different frequency for download and upload, which greatly affecting single direction speed only.  |
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Oct 13 2023, 12:01 PM
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#5
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Junior Member
209 posts Joined: Aug 2014
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QUOTE(issac99289928 @ Oct 13 2023, 11:48 AM) upload speed 55 mbps So good, while my download speed upgrade from 30mbps to 100mbps. The upload still stuck at 10mbps. |
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Oct 13 2023, 12:37 PM
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#6
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Junior Member
209 posts Joined: Aug 2014
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QUOTE(hashtag2016 @ Oct 13 2023, 12:20 PM) u received the upgrade complete sms ? if not , your upgrade is not complete yet. Yes received the sms, that's why I checked.don't worry , be happy.   btw, u got the first sms that tell u that u r valid for upgrade , right? "RM0 Unifi: Your New Free Speed Upgrade is completed! To enjoy the new speed, simply turn OFF, then back ON all your Unifi equipment. Your new package name and details will be updated in your Unifi bill by stages, however rest assured the new speed upgrade is effective. T&C applies." This post has been edited by 3nf0rc3r: Oct 13 2023, 12:37 PM |
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