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 Any Poorfag On Old Phone Locked Out Frm Bank Apps?, Me Still on Android 8/9 No More Updates

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CoffeeDude
post Jun 25 2023, 09:16 AM

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Lucky my old Samsung note 10 plus is android 12 laugh.gif
tvcat
post Jun 25 2023, 09:29 AM

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QUOTE(Dweller @ Jun 25 2023, 09:04 AM)
I agree with TS in this case. Luckily mine is still Android 10. If not I also will be damn pissed if I cannot transact out of a sudden. Checked on my email, there's no mentioning of this android version rule sent. Probably caused I am just a CC customer.
*
Maybe you are blind or ignorant or last minute person. I received multiple reminder via email and in app.

user posted image
Dweller
post Jun 25 2023, 09:40 AM

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QUOTE(tvcat @ Jun 25 2023, 09:29 AM)
Maybe you are blind or ignorant or last minute person. I received multiple reminder via email and in app.

user posted image
*
Last email from pbe@phblicbank.com.my was on 2021. No newsletter unsubscription whatsoever. doh.gif

user posted image
GTA5
post Jun 25 2023, 09:44 AM

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Use browser apa susah (Ignore this, issue is receiving notification on app for transaction approval)

When your bank acc kena hack because of Android security issues, then you blame who?

Blame the bank, or blame Huawei for not providing security updates until today?



This post has been edited by GTA5: Jun 25 2023, 09:53 AM
Skylinestar
post Jun 25 2023, 09:45 AM

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QUOTE(Mijac @ Jun 25 2023, 08:50 AM)
Can use IPad for e-banking?
🤔
*
Why cannot?
SUSpetpenyubobo
post Jun 25 2023, 09:46 AM

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QUOTE(tvcat @ Jun 25 2023, 09:29 AM)
Maybe you are blind or ignorant or last minute person. I received multiple reminder via email and in app.

user posted image
*
This SecureSign already existed for sometime and worked for older versions of the app so it's no excuse to disable it by surprising your users.

I've suggested earlier that you can make a Lite version of the app with a soft based token generator but with all the important risky functions of the full app disabled. That way people can still access the token/SecureSign feature while making transactions over the web browser logging into the site.

The switch from SMS TACs to SecureSign was fine but not the sudden forcing of users to adopt Android 10 above.
lahart
post Jun 25 2023, 09:47 AM

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QUOTE(GTA5 @ Jun 25 2023, 09:44 AM)
Use browser apa susah

When your bank acc kena hack because of Android security issues, then you blame who?

Blame the bank, or blame Huawei for not providing security updates until today?
*
Blame
Lge
Dap
Cina babi
Pmx
Bank
Janji not self
Dweller
post Jun 25 2023, 09:48 AM

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QUOTE(GTA5 @ Jun 25 2023, 09:44 AM)
Use browser apa susah

When your bank acc kena hack because of Android security issues, then you blame who?

Blame the bank, or blame Huawei for not providing security updates until today?
*
You don't understand the issue here. Read again. Using browser is irrelevant in this case. Still need the secure sign from app to get the transaction approved
tvcat
post Jun 25 2023, 09:49 AM

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QUOTE(Dweller @ Jun 25 2023, 09:40 AM)
Last email from pbe@phblicbank.com.my was on 2021. No newsletter unsubscription whatsoever. doh.gif

user posted image
*
Maybe you marked as spam? PBB also send out notification in app. That one impossible for you to not receive it. They also show it on the online banking website. PBB tried to notify customer with so many ways and way earlier too but you missed it anyway LOL. Better confirm with PBB of your email address.
SUSpetpenyubobo
post Jun 25 2023, 09:50 AM

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QUOTE(GTA5 @ Jun 25 2023, 09:44 AM)
Use browser apa susah

When your bank acc kena hack because of Android security issues, then you blame who?

Blame the bank, or blame Huawei for not providing security updates until today?
*
The past scams there were cases where despite transaction limit were set millions were still able to be transferred out without proper authentication/verification. Has that anything to do with Android OS?
Pointing fingers and blaming others is what they're doing. This is not good to the bank's reputation for their customers.

When their customers lose trust in them they'll be pulling out their funds soon from the bank. Buying a new phone is secondary because once trust is breached we the customers will know there will always be excuses later again.


tvcat
post Jun 25 2023, 09:51 AM

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QUOTE(petpenyubobo @ Jun 25 2023, 09:46 AM)
This SecureSign already existed for sometime and worked for older versions of the app so it's no excuse to disable it by surprising your users.

I've suggested earlier that you can make a Lite version of the app with a soft based token generator but with all the important risky functions of the full app disabled. That way people can still access the token/SecureSign feature while making transactions over the web browser logging into the site.

The switch from SMS TACs to SecureSign was fine but not the sudden forcing of users to adopt Android 10 above.
*
Did you see the date on that email? Surprised? You kidding me?
I see who exactly is the problem now, sorry but it is totally on you and bank offer free token and free replacement of broken token too. Don't be an ignorant.
SUSpetpenyubobo
post Jun 25 2023, 09:52 AM

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QUOTE(lahart @ Jun 25 2023, 09:47 AM)
Blame
Lge
Dap
Cina babi
Pmx
Bank
Janji not self
*
Seriously after Teh Hong Piow departure, the bank is really going down with whoever that is taking over.
Skylinestar
post Jun 25 2023, 09:54 AM

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maybe it's due to Google Play System Updates which were introduced in Android 10 ??
https://www.howtogeek.com/686927/what-are-g...they-important/
SUSpetpenyubobo
post Jun 25 2023, 09:54 AM

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QUOTE(tvcat @ Jun 25 2023, 09:51 AM)
Did you see the date on that email? Surprised? You kidding me?
I see who exactly is the problem now, sorry but it is totally on you and bank offer free token and free replacement of broken token too. Don't be an ignorant.
*
You can blame your customers all you want, later when they move all their funds out from your bank you don't cry mader fader. Are you going to send your bank's reputation down the sewer?
GTA5
post Jun 25 2023, 09:56 AM

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TS,

You only have 2 options

-Shift out to other banks. But who knows in the future the other banks might also implement the same thing? Back to square one.

-Get a new phone. Your Nova 3i is a 2018 model. A 5 years old phone. In tech terms, that's very long.

If you don't change, one day motherboard kong and same thing, you still have to get a new phone, sooner or later. Just do it before it's too late.

This post has been edited by GTA5: Jun 25 2023, 09:58 AM
Oishiteru
post Jun 25 2023, 09:56 AM

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QUOTE(tvcat @ Jun 25 2023, 09:51 AM)
Did you see the date on that email? Surprised? You kidding me?
I see who exactly is the problem now, sorry but it is totally on you and bank offer free token and free replacement of broken token too. Don't be an ignorant.
*
U noe is those typical fellas who like to klik on every link, simply dl app and giv permission then money kena scam.. blame the bank security tis security tat but nvr admit sendiri kena fishhh
SUSpetpenyubobo
post Jun 25 2023, 09:56 AM

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QUOTE(loserguy @ Jun 25 2023, 09:13 AM)
Yeah I kinda agree with TS. Maybe the app should trigger a notification when it detects that the phone android version is already the minimum supported version.

"hi loserguy, this is the minimum supported version of android liao. Time to make muka Kecian and see if your kids will buy you a new phone."
*
Kids buying a new phone is fine but the hassle of migrating and reinstalling all the previous apps into the news phone securely...do you think your kids will have the time to patiently do that for you when they all have their families on their own and busy work schedules? laugh.gif
tvcat
post Jun 25 2023, 09:58 AM

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QUOTE(petpenyubobo @ Jun 25 2023, 09:54 AM)
You can blame your customers all you want, later when they move all their funds out from your bank you don't cry mader fader. Are you going to send your bank's reputation down the sewer?
*
Bro can you read??? PBB SENT OUT MULTIPLE EMAIL + IN APP NOTIFICATION + WEBSITE. FOR EMAIL IT IS AS EARLY AS FEB 2023, FOUR FUCKING MONTHS BRO!

I'm talking to a donkey it seem lol
Skylinestar
post Jun 25 2023, 09:59 AM

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QUOTE(GTA5 @ Jun 25 2023, 09:56 AM)
TS,

You only have 2 options

-Shift out to other banks. But who knows in the future the other banks might also implement the same thing? Back to square one.

-Get a new phone. Your Nova 3i is a 2018 model. A 5 years old phone. In tech terms, that's very long.
*
my mom is using honor 9x lite. it's a 2020 phone. android 9 with no new update.
SUSpetpenyubobo
post Jun 25 2023, 10:00 AM

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QUOTE(GTA5 @ Jun 25 2023, 09:56 AM)
TS,

You only have 2 options

-Shift out to other banks. But who knows in the future the other banks might also implement the same thing? Back to square one.

-Get a new phone. Your Nova 3i is a 2018 model. A 5 years old phone. In tech terms, that's very long.
*
Won't likely those other banks who did not made this mistake will already know this underlying issue and will avoid it in future.

Also I'm beginning to lose trust in a bank where they are now starting to blame their customers for their own wrongdoings without even a single apology. That speaks a lot for their reputation. Never like PB in the first place they have very weak security and unprofessional.

Their bank counters when you doing transaction with the teller, always got weird customers who come and barge in trying to interrupt you or peek at your receipts. Could be crooks or scammers doing such things. Unlike other banks they have separate cubicles with partitions.

Not a very professional bank if you ask me.

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