wanted to ask, nowaday doing passport, required online application right? then collection date need to be set during application? or can i go on saturday for collection? which is the faster collection branch?

Walaoeh renewed my brother's passport last Wednesday, already 1 week still masih diproses

Guys, may i know what's the app name that can get queuing tix for passport renewal?

QMS (Queue management systems).
Inside the app, there are a few service providers. Select Jabatan Imigresen Malaysia

Done mine at UTC last week. No need to wait. Get photo taken on site. Then go to counter and pay. Then wait for 1 hour and go to collect the passport at the collection counter. Veli fast.

Which UTC? Just walk in?

Can let us know which UTC? You are not senior citizen category ya. Thks.

online application yes, after apply submitted successfully they will let u choose when to collect will have email to notification for you.
better choose utc nearby you

date collection can i choose weekend?

why not?
utc open till late also open at weekend too

Walked in to UTC Shah Alam this morning at 650am and already Abt 50 persons in the q. Number given out manually Abt 15mins before 8am. No questions asked. Got my renewed passport at Abt 1pm.

This post has been edited by cedyy: Jan 16 2024, 02:19 PM

Jeez 6 hours...

Uncle still not yet senior citizen yet. Me at UTC Sibu.

Just renewed my passport yesterday at Putrajaya.

Only found out about the online application thingy last week (thank God) - submitted online but have to snap a proper photo outside and upload the digital copy to the website for processing, paid RM200.00 and then waited for 2 days before they emailed me asking me to go and do the biometric verification.

Reached the centre at about 10:00am with about 30 persons in front of me and my turn was called at about 11:15am. Passport was ready for collection at 12:30pm.

Not superbly efficient but to my surprise, all of the officers there was super friendly/helpful.

Do you need to use the qms during collection?

Nope.

Just print out the payment receipt and also the email notification and go straight to the main counter to get a number.

anyone have tried to walk in after the digital photo failed multiple times?

so frustrated with this last time help my parent to renew no issue, now always fail for me and my gf. i think it got rejected for more than 5 times already...

I never bother to try to apply online.

Straight walked in UTC Shah Alam. No questions asked. Just take queue number and wait.

Refer to #551.

I had similar experience as him.

Arrived at 7am. Counter opened at 8am. 30 ppl in the queue.

By 10am+ it was all done. I did it in Nov last year. Now more ppl know about this place, longer queue but it's alright. They're efficient and friendly.

Photos taken by the officer right? me going to renew soon .damn...so fast approaching 5 years liao.


This post has been edited by 19 Degree South: Jan 26 2024, 10:41 AM

thanks i apply online becoz last time i think during last 2 years can only walk in for senior.

better walk in to do it then since they also need my fingerprint.