Hi, I plan to renew my passport (first before booking my hotels and flight) but wondering on the "if did not receive any email after 3 days, can straight go to your selected branch to collect". What is that 3 days means?

Here's an example:
Monday (today) - do ntg
Tuesday (2/8/22) - submit all relevant documents to the immigration website (assuming all green light)
Wed
Thurs
Fri (5/8/22) - is this day considered "after 3 days" or I need to wait until Saturday (6/8/22) only is considered "after 3 days"?

Just need the clarification on that "after 3 days". Thanks!

This post has been edited by sweet_pez: Nov 14 2022, 09:44 AM

Why don’t u just call immigration dept?

Trying luck here to see if there's some good feedback from fellow forumers

Yes, you can go on Friday, remember there is long prayer break so it's either early morning or after 2pm if remember correctly

Thanks for the confirmation. Anyways, which one would you personally recommend to go as the Q may be shorter or the process is faster? (Klang Valley)

Generally arfter 5 days you can just walk in. No email will be replied by them.

Usually it means 3 working days.
Especially if you submit late Tuesday.

Sorry I wanna tumpang tanya.

Someone said it is mandatory to print out the receipt on paper when retrieving the passport. Is this true?

I only keep soft copy for now.

This post has been edited by Sycamore: Aug 1 2022, 10:08 PM

I just renewed mine. Just submit online and come the next day. No need to wait 3 days.

Print only. I believe it's okay to produce hardcopy "evidence" to them.

Wow! Really? Like submit today, tmr go collect already? Did u get any email from them at all?

Not too sure about where got better Q. I did mine at nearest to my home, took 2 and half hours just to get the numbers, it's Jalan Duta KL immigration

I actually went there a day before to enquire. The officer said no need to wait 3 days. It is first come first served basis anyway. Not that they are going to pre-print your passport and wait for you to turn up. They will print on the spot. So, applied online and wen the next day. No email. Took me less than 2 hours to get mine.

Interesting. May I know which outlet is this?

So I've done mine just now just a few minutes pass 12pm. Status as checked @ 1:30pm shows "Permohonan dalam process".
So, can I walk in to my selected branch this Friday?

Yes depends on luck. And when I say luck, depends on the head of the branch.
If its a nice manager they will help find you.

They need to check if your name is in their computer list and proceed with the passport process. Not straight away ready for collection.
Go as early as possible cause if you go in the afternoon high chances you will be turned away. (Nombor sudah habis etc).

Depending on which office you went to,.

The one I went to, walk in and walk out 1 hour later with the new passport.

You'll be lucky if somebody answers the phone.

Kajang.

No such thing as mandatory to print out.

Just walk in empty handed after renewing online on the next working day will do.

I thought u can leave the passport number field blank when buying flight ticket? Or use the current number?
No need renew before buy ticket right?