Is your mesh (2nd router) working? I had to WPS pair mine again after i off and on and relocate

no, the download server is referring to your (download source - google drive/steam/wetransfer/gofile/pixeldrain,etc)
in short, if your speedtest could go up to 500 Mbps, then u r good

Your house now have a bigger pipe for water to come in. When you test with speedtest, the water company say the pipe can full low from their loji. But now you are testing with water from another loji which is further away and pass through different pipe. That loji has to serve many many people at a time, and even though their pipe is much bigger than yours they won't give you all the water they can generate.

Speedtest is reliable to show that everything is working well, if you really want to verify try to torrent a big file (depending on your ethics, can always torrent some ISO for open source Linux distro). But for single-source download, don't expect to get 500 mbps everywhere.

I understand what you are saying. This is the first time that I use 500mbps. So I'm not familiar how it works. When I using 100mbps before,i download in steam or epic games it always get the full speed 100mbps. But this time i download it but it only get 200-300mbps , so i thinking is it the router problem.

2 years ago when install unifi, the first router they give me that cant get 100 mbps, and it will dc when I using. But after it change to AC1200, everything is fine

Unless the server on speed test side is like 20 years old, most speed test servers nowadays able to sustain 1Gbps without much issues, or even 10Gbps.

500mbps is like a walk in the park even for local Malaysia speedtest servers. Their router/connection is the one that’s not working properly here

looks like congested channel. Download wifi scanner and scan which 1 has best performance. For my area best performance is channel 1 for 2.4ghz.

Why you comment without reading his messages above? So confidently diagnosing summore, better than TM support ni.

Since you’re currently on 500mbps, your BTU should still be separated from your router, do you still have your old AC1200 kicking around? If you have the know how, try changing it back to AC1200 and do a speedtest (Putting old PPPoE credentials back and see)

I personally won’t trust D-Link’s equipment too much due to their track record. Best case is just getting like the AX50 and replace it completely. You lose the mesh but the AX50’s internal radio should still be better than your D-Link

Overlooked that message. Whoops

Still my point stands tho, to your message I quoted. Speedtest servers generally are uncapped till at least gigabit.

yes AC1200 is still with me. I trying to find is AC1200 can support up to 500mbps or not

i follow all your setting but my dns is still 192.168.1.1

check through cmd ipconfig/all


edit:my bad. check through router status it switch already to the one i set.

This post has been edited by lowlock: Sep 11 2023, 04:51 PM

im only using 1 unit

server itself has limited bandwidth, not just simply Becos u have higher speed Internet then u can get full speed also.

guys wanna ask..in my account details it say i have stay with unifi 3.0...but i remember that when i change 3.0 still not out yet iinm....so does that mean my bill will be 119?

You mean the message which specifically said DOWNLOAD server and never mentioned speedtest server at all?

Maybe thats why. When my mesh extender was not working i was getting 10-15mbps.
My old ASUS AX1300 was better for 2.4. I think the TM one is weak.

(1) Your local internet exchange is shared between users. The congestion when you speedtest-ed maybe lower than when you are downloading.

(2) The "weather" and network conditions when you speedtest-ed and when you are downloading are not necessarily the same.

(3) The IP network path between your testing device and speedtest server is NOT the same IP network path taken between your downloading device and your download server. You cannot expect the same experience of driving from Johor Bahru to Arau and of driving from Johor Bahru to Kota Bharu, eventhough both passes through Kuala Lumpur.

(4) What you should use speedtest for, is to test what is the maximum capability of network connection between your testing device and your ISP. Can it reach your subscribed speed at all in the first place? For example, assuming you are using ethernet cable, if at any time and against multiple speedtest servers, you can only get maxed 400Mbps of a 500Mbps subscription, then you already determine that either your testing device is crap or router is crap or your fibre line is crap.

But since you already proven that you are able to get 500Mbps, even if only just once, that means there is already no issue between your test device to your router to your ISP and to your speedtest server (unless wear and tear over time).

Apart from the confidence that the path up to ISP is "500Mbps-rated", everything else are variables that impact your download speed.

This post has been edited by Oltromen Ripot: Sep 11 2023, 05:28 PM

Wake me up when September ends.

19 days left.
14 weekdays left.

Another news also on 10th September, late night.
Bername dateline is on 11th.

Chronicle of #ApaMenteriKomunikasiBuatHariIni

some of the forumnists here also stated that they were 'auto' changed to SWU3.0.
if your package is with 300Mbps, then most likely you're getting it for RM119 + SST..
btw, have you done a speedtest lately? 300Mbps package for SWU3.0 plan should come with free upgrade to 500Mbps for 1yr..
though I honestly think that there should be some installers coming over to your house to validate that.

how to know actual bill? you can call 100.. or wait for your next bill.

not sure if you're entitled for Mesh Wifi 6 routers.. but IMO, they suck.

This post has been edited by pokchik: Sep 11 2023, 07:27 PM