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Unifi Official TM UniFi High Speed Broadband Thread V40, READ 1ST PAGE FOR RELEVANT WIFI INFO

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keong8867
post Aug 11 2023, 04:49 AM

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QUOTE(pokchik @ Aug 10 2023, 10:02 PM)
regardless of the whining unifi counter lady last Monday,
I still got the SWU 3.0.. (300Mbps @ RM119)

they changed the BTU/ONU to a new one HG6240A (or something),
I still couldn't get 500Mbps now but I told them it's okay for me (for now),
since I also do not want to change my current network configurations too much..

user posted image

speeds are erratic, but at least >300Mbps DL & constant 100Mbps UL..
will do some troubleshooting over the weekend.

Old BTU was:

» Click to show Spoiler - click again to hide... «


New BTU:

» Click to show Spoiler - click again to hide... «


why do I feel like this newer one so cheap built quality?
» Click to show Spoiler - click again to hide... «


oh, and 2x mesh routers.. not bad (but I'm sticking to my current ASUS mesh routers).
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Bro are you using 300mbps @RM 119? Is this promotion provide by unifi? This few day I got a message from unifi to upgrade to 300mbps @ RM149. Is there any method I can get more promotional price or lower price like you?
keong8867
post Aug 11 2023, 05:25 AM

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Bosses , please suggest me that I have receive promotion message from unifi and offer me upgrade to 300mbps @RM149 and get free upgrade to 500mbps for 1 year. So do I take this offer better or I walk in to tm point because I read some reply in previous page saying that is a promotion call Stay with Unifi and get better price to upgrade 300mbps about RM129. I know maybe there is a announcement on next month for the new price. I have reply back the message to unifi say I interested in that promo. So please suggest me do I take that promotion or wait for next month announcement? They give me RM149 300mbps, free upgrade to 500mbps for 1 year and free box+ wifi 6 router +unifi tv pack , but dont know have free waiver for 6 month or not
keong8867
post Aug 11 2023, 06:00 AM

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what is the whole plan including in SWU 3.0? Can list it out?
keong8867
post Aug 11 2023, 05:54 PM

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QUOTE(abidshown @ Aug 11 2023, 05:21 PM)
iinm the 300mbps @ 149/mth is bundled with unifi playtv, just ignore them and go walkin to ur nearest tmpoint and ask for swu3.0.. unless u r planning tu use playtv then might as well avoid the hassle and apply directly via WA. but out of curiosity, try to ask the ones from WA abt swu3.0, maybe they can apply from the system, save u a trip to tmpoint thumbup.gif
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i think this whatsapp package is same as swu3.0. it just add on rm30 for the tv package. My current unifi package include a free tv pack. Rm129 100mbps+ruby pack. But the tv packs i think I just use it a few time only. So should I go to get swu 3.0 or wait for september announcement? Any leaked news ?
keong8867
post Aug 11 2023, 10:04 PM

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QUOTE(soyusa @ Aug 11 2023, 09:11 PM)
Just now I went Unifi store (IOI City Mall) to check SWU 3.0  (300Mbps), SA asked me where I know about this package, then told me on 300Mbps package, either:
- Broadband package @ rm119+
- TV package @ rm189+ (Only Ultimate Plus pack or top-up fo Max pack, no more offer Aneka / Ruby / Varman)

The SWU 3.0 on 300Mbps:
- Free speed upgrade (12 months?)
- 24 months contract
- Free Wifi6 Mesh (only for Broadband package)
- Free Unifi Plux Box (only for TV package)

I said will wait for Sep announcement, he said this is finalized package for Sep announcement, he even showed me the info received from HQ in today. I didn't take the offer and left.

BTW… I'm still with Super Value YEP2019 (100Mbps + 600 min free calls + Ruby Plus Pack) for rm129+.
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So is this really the finalized package for september announcement?
keong8867
post Aug 12 2023, 05:19 PM

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QUOTE(soyusa @ Aug 12 2023, 08:47 AM)
That's what he said...  dry.gif
I'm not in hurry to sign-up SWU 3.0 yet, so it's better to wait until official announcement and decide it later.
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But you say he show you the memo that he got from HQ, do you read it?
keong8867
post Aug 13 2023, 12:14 AM

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QUOTE(soyusa @ Aug 12 2023, 08:34 PM)
Yes... he showed me a picon 300Mbps like Free speed upgrade + 24 months contract + Free Wifi6 Mesh ==> price RM119 (not showing entirely) .
The rest he explained to me how the package like + mentioned this is confirmed package from HQ to be used in Sept'23...
Since this is different package as stated this thread, it's better to put on hold first. smile.gif
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Then it like same as the swu 3.0 currently ? same price and same speed, but just doesnt know which have the free upgrade to 500mbps for 12 monthss.
keong8867
post Aug 13 2023, 03:56 PM

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Unifi is still unifi. The sales marketing attitude is still unifi style. I asking is there any promotion for me, He tells me, No. Then we wait about 30 second without any word. WTF??
keong8867
post Aug 26 2023, 02:38 AM

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QUOTE(limcc @ Aug 25 2023, 11:26 PM)
Upgraded to SWU 3.0 today, 300Mbps@RM119, free upgrade to 500Mbps for 1 year, free 6 months subscription, 2x D-Link DIR-X3060Z and HG6240A ONU.

Didn't use the D-Links, still using Asus AiMesh. Haven't test the speed since they claim with take up to 24hrs.

Location is Muar Johor.

Thanks to all for the lobang. smile.gif
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why you dont wait September for the announcement?
keong8867
post Sep 2 2023, 12:10 AM

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Today 01/09 but seem like there is no any good news? Do I try to go for the SWU 3.0?
keong8867
post Sep 2 2023, 01:14 AM

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QUOTE(MyProLife @ Sep 2 2023, 12:46 AM)
Just go ahead if you can head to tmpoint store
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Is it all tm point offer the same thing? What shoud I ask when I go in tm point store? Sorry i,m seldom deal with tm point

This post has been edited by keong8867: Sep 2 2023, 01:15 AM
keong8867
post Sep 2 2023, 01:45 AM

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QUOTE(MyProLife @ Sep 2 2023, 01:35 AM)
Classic example: Just say you are going to move to another isp

If this doesn't work, just ask directly about stay with unifi. Just casually answer if stuff ask you how you know you answer found from social media je
Ps: only full flaged tmpoint/unifi store can accept recontract/swu offers. If the sign says "authorised dealer", dont bother and find another one
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ok, i will try on tomorrow. IF this Tm point cant get swu , i can go other stated tm point and try?
keong8867
post Sep 2 2023, 05:18 AM

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QUOTE(MyProLife @ Sep 2 2023, 02:15 AM)
If got time you can see several tmpoint branch nearby your place of course. However they usually only opens on workdays business hours (same like office or bank hours)
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I,m not in KL . My hometown was just 1 tmpoint only. I thinking if I cant get the swu at my hometown ,so can I get it in KL's tmpoint
keong8867
post Sep 7 2023, 05:38 PM

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I just went to TMpoint just now. The staff seem like very blur that what I talking. At last, the plan i get is same as swu 3.0 like the all brother mention. It change my router to RG6 as the staff say and also mesh wifi with the price RM119. I dont know is it true or not. The staff like know nothing about it
keong8867
post Sep 7 2023, 08:22 PM

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The package that I apply the staff told me that I can get a new router and mesh wifi, and the price is RM119+SST. She didnt tell me to pay for the mesh wifi, she just say that I can get router and mesh wifi. Is there anyone apply swu and get mesh wifi for free? Or the staff didnt tell me that I need to pay for the mesh wifi
keong8867
post Sep 7 2023, 10:54 PM

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QUOTE(Yluxion @ Sep 7 2023, 09:36 PM)
Provided that the staff sign you up for SWU 3.0, then the routers are free. (As mentioned by a lot of forumers here)

user posted image
D-Link routers shared by my friend who signed up for SWU 3.0 - 300Mbps package.
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The router normally is free. But staff told I can have mesh wifi as well. they give me mesh wifi, but didnt mention any price to pay.
keong8867
post Sep 8 2023, 04:43 PM

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QUOTE(msacras @ Sep 8 2023, 04:33 PM)
I gotten 2 mesh capable WIFI6 routers (a dif brand).

The installer say these are free, but some ppl expecting DECO for it, that's not free.

Though since I have my own Asus router, I ask them need not install it.
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then they will give me 2 router as a mesh wifi. The staff point to the display that is Deco mesh wifi, I thought they give me this.

But I still didnt get any order id yet. I thought it make fast
keong8867
post Sep 8 2023, 04:55 PM

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QUOTE(msacras @ Sep 8 2023, 04:47 PM)
I guess TM now got many mesh capable routers lineup in their inventory for free.

But still they're charging if you specifically signed up one with DECO.

My process is real fast, wen't on Friday of Merdeka long holiday, they registered my interest and say will contact in 3 working days.

Surprisingly next day (Saturday) the installer contacted and ask if free to install the new routers. After he came I checked my package, already changed to SWU.
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I apply on yesterday around 4:30pm. its told me the same need 3 to 5 working days, but until still no any call or sms or email receive yet. Im just afraid she doesnt make this order...
keong8867
post Sep 8 2023, 07:35 PM

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QUOTE(msacras @ Sep 8 2023, 05:59 PM)
Did they record your thumbprint for authorisation?
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yes ,i did the the thumbprint . Is it consider a application?
keong8867
post Sep 11 2023, 02:32 PM

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My account is finally upgraded to swu 3.0. It free speed upgrade to 500mbps, but when I do speedtest, it have 500mbps. But when I use it on download, the speed is teribble. I download game in Steam, it around 100mbps -200mbps only. When I use Epic to download, it get better, i have 450mbps. Is this normally or I should complaint to 100?

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