QUOTE(gedebe @ Jul 30 2023, 04:36 PM)
meaning that you took up the offer and get the new UPB?
no.
i was on 500Mbps.
received the old UPB at start.
but inside portal, it shows i am using the new UPB.
so don't give much credibility to the portal's listing.
--
UPB have serial.
it's recorded for warranty purpose.
ask them if they have a serial in your account.
even when i upgrade to 1Gbps, they refused to replace my older UPB with newer UPB; but in the job order sent after upgrade was done, it listed a new UPB serial number. I asked them "what is this?" as they already told me not giving new UPB as I already have one. I don't want a dispute later in case I have to return something I never received. they just say it is error and closed case. So was it supposed to deliver or not? Unanswered.
This post has been edited by Oltromen Ripot: Jul 30 2023, 04:50 PM