Yeah, I read your post on it. We shall see how it goes, no biggies for me if it got delayed. I still have my PS4 Pro for company

New norm in 2020, order confirmation has no legal value?

Ya so far i have not received any calls from them too. Read in a few fb groups, seems like a lot of people who PO from sony website got their call.

Yeah. No biggy about not getting the actual item. It's just a matter of principle, as they have gotten into an agreement with the consumer to provide the item once we disburse our payment to them. If they're unable to fulfil this, they should not be accepting our payment. And where applicable, be giving immediate refund as the money is no longer rightfully theirs. Can't be holding on to the money for weeks rolling it when I'm getting nothing out of it.

Just when you thought 2020 can't get any worse. Lol.

to be fair, processing credit card refund takes time

fund from those paid by CC also have withholding period

Then what does it depends on. Order number?

Well, if reputation is of any value to Sony, they would figure out a way to get some units internally to fulfill their end of the deal.
They are not 3rd party reseller, if there's a will, there's a way.

Still have one and half month to go. And yes. This year is really facepalm.


Perhaps those who encountered the so called glicth. But then again, they do not explain which glitch they mean since there's a few glitches during the whole process. The only glitch i encountered is the service unavailable when I clicked the check out button.

This post has been edited by Max2006: Nov 13 2020, 12:52 PM

sorry to hear that. their system probably couldn't handle the thousands of orders that came flooding in that night & over committed the online preorders.

**Sony reserves the right to limit quantities of the Products purchased in any order.

Why u want them to cancel retail store pre order?
Each store have allocation of units. Same goes for online store.

Thier estore must be those that cant input unit quantity on them, hence the `glitch'

As so many online scalpers aka bot trying to get it. They should cancel the bots order, not retail store.

The retail store did the allocation correctly for walk in. Those using estore will have problem cuz too many ppl spamming it at the same time. Just like lazada, I bought a few stuff on11. 11 and got cancel end of the day cuz can't fulfill. Quantity not showing correctly.

"limit quantities", they can reduce your order quantity but cannot reduce to zero........

Glitch or no glitch, Sony should honor their end of the deal especially when it's not a price glitch that make them suffer unreasonable loss.

Damn guys, Im still in conversation with Customer Representative, and there are some new findings based on the conversation, it seems Sony Store the Curve is the store responsible for cancelling all the online pre-order!

Wow this is interesting. Do keep us posted please!

Wow 2nd thread Liao. Missed the bandwagon by I not in a rush anyway. Good luck in getting ur ps5s. Sounds like will do better than PS4 despite all the naysayers. 😊

Fyi. The curve store is also taking control of shopee account as well

Ohh it's no longer Sunway?!

edited...someone triggered

This post has been edited by ziniowong: Nov 13 2020, 01:08 PM