any numbers start from +603 no need pick up laa

Tried to call, but the hotline is unavailable due to Covid-19, really wtf......... worst day ever in my life...minor accident on road, kena boss marah when reach work place and now this.........

+6019 319 5450 also don't answer guys. Just in case. Hahah.

Drop them an email via official Sony Malaysia page. Good luck in trying to get clarity. Truly truly frustrating. Hang in there man! Sometimes days like today just happen.

This post has been edited by apowerfulskill: Nov 13 2020, 12:19 PM

Friday November 13 no joke. Today also really shit day for me

you can also try to contact sony malaysia on facebook. hopefully the admin there will get back to you about this issue.

Not to add fuel to the fire but it's not impossible for this to happen behind the scene, judging on how 'they' see that people are still willing to buy even if it's priced at RM3000 per console. Easy RM700 profit per unit.

For those that got their sony PO cancelled, have you received email to notify of cancellation? I checked my Sony store account and I didn't add my phone number so probably why I didn't get called. Wonder if they would just cancel and send me and email.

then you are safe la since they cant contact you. Smart move man

I don't think walk in po will have this kind of issue. Not to mention that some people paid by cash on the spot. So how to cancel and refund? Ask you to return to the shop and get the money back? Or call You and ask for your bank account number so that they can refund you? No way.

Hmm? So you didn't fill in the contact no during the pre-order and they let you submit successfully? That's weird. I thought the contact no is essential when you pre-order. No?

Communicating with Sony support via live chat now, will give an update here in a bit

Sony should hunt these scalpers and cancel their orders la instead of genuine ones

Just lucky, didn't realise also I didn't add phone number but my confirmation email was at 12.02 a.m so could timing also. Now just wait and see.

So far from my end, no calls from SenQ/SenHeng.

Expecting a call as well. I was one of the last to order due to delay in registration process...

No luck guys...... Sony Live Chat representative confirmed there are system glitches................... Better for me to give up, don feel like buying anymore, damn anti-consumer this Sony

already said yesterday that confirmed/paid order doesnt mean shit but u guys dont belip me

import XSX....

you should ask them

how are they selecting which online POs consider glitches and which one don't