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 PS5 Chat tread ver2, 11th December 2020 - MALAYSIA LAUNCH DAY

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tohff7
post Nov 12 2020, 04:11 PM

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QUOTE(sunami @ Nov 12 2020, 03:49 PM)
guys....anyone preordered?
whats the reason to buy now since not much ps5 exclusive game available...
why not wait and the price will drop
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play AAA PS4 titles at its full glory for now

For my backlog is Ghost of Tsushima and Witcher3 expansion

Demon Souls but I can wait to buy cheaper 2nd hand disc
tohff7
post Nov 12 2020, 05:25 PM

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QUOTE(beckham07 @ Nov 12 2020, 05:16 PM)
Posted my ps5 3199 in fb few hour ago,then so many people interested in it,really so many eager buyer,😂
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didn't get insults ahh lol

btw, the phone call from Sony Malaysia legit or not? buy from their official website also put into 2nd batch? lol
tohff7
post Nov 12 2020, 06:01 PM

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QUOTE(apowerfulskill @ Nov 12 2020, 05:57 PM)
Disc version. And my transaction time was 12-Nov-2020 12:01:16 AM. Hahahah. Maybe 1 minute too late.
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Huh? Mine is 12:02. Email from Sony finally confirmed arrived at Gmail at 12:04
tohff7
post Nov 12 2020, 06:06 PM

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QUOTE(MattAces @ Nov 12 2020, 06:05 PM)
Now when I receive random phone call is going to give me a heart attack for the next month.
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I received a random phone call from a mobile number....


...it was the delivery guy for my 11.11 purchase. sweat.gif sweat.gif
tohff7
post Nov 13 2020, 12:00 AM

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hope i didn't get any calls from Sony tmrw. lol
tohff7
post Nov 13 2020, 11:44 AM

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So far no call no email from Sony
tohff7
post Nov 13 2020, 11:58 AM

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QUOTE(Anonymous26 @ Nov 13 2020, 11:56 AM)
Received a call from Sony Malaysia, I placed my Pre-order on 12.01, now they told me my pre-order have to be cancelled due to technical system glitch that overcommitted the order, WTF???

This is unfair to all the people who pre-order online! The online pre-order happened way before the pre-order of retail store!
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Disc or digital version?
tohff7
post Nov 13 2020, 12:38 PM

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QUOTE(Anonymous26 @ Nov 13 2020, 12:37 PM)
No luck guys...... Sony Live Chat representative confirmed there are system glitches................... Better for me to give up, don feel like buying anymore, damn anti-consumer this Sony
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you should ask them

how are they selecting which online POs consider glitches and which one don't
tohff7
post Nov 13 2020, 12:44 PM

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QUOTE(apowerfulskill @ Nov 13 2020, 12:41 PM)
Yeah. No biggy about not getting the actual item. It's just a matter of principle, as they have gotten into an agreement with the consumer to provide the item once we disburse our payment to them. If they're unable to fulfil this, they should not be accepting our payment. And where applicable, be giving immediate refund as the money is no longer rightfully theirs. Can't be holding on to the money for weeks rolling it when I'm getting nothing out of it.
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to be fair, processing credit card refund takes time

fund from those paid by CC also have withholding period
tohff7
post Nov 13 2020, 02:13 PM

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QUOTE(iGamer @ Nov 13 2020, 02:11 PM)
received cc OTP at 12.07am, email confirmation 12.09am  sweat.gif
I ordered digital version.
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check ur iPay88 payment email.

Mine is 12:01:05
Email confirmation from Sony Store at 12:04
tohff7
post Nov 13 2020, 02:26 PM

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Anyway, I think 'the glitch' in Sony Store might just affect a few pre-orders (maybe in the 10s) I guess?

From the conversation, seems like the issue is Sony Store didn't 'cut-off' fast enough when they direct successful checkout to the Payment page.

1. For example, let's say they allocated 200 units.
2. Ppl that got in and managed to checkout is 300 (rest see Sold out msg in Sony webpage)
3.Out of the 300 in Payment process, maybe the system let through 220-230 successful orders because their system can't update fast enough (70-80 ppl get "Out of Stock when made payment situation")
tohff7
post Nov 13 2020, 02:33 PM

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Mission World FB opening pre-order via Whatsapp

EDIT: ok ignore it. seems like just a re-post and they still asking ppl to Whatsapp in to ask for POs

This post has been edited by tohff7: Nov 13 2020, 02:36 PM
tohff7
post Nov 13 2020, 05:18 PM

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5pm liao and no call for today. Consider safe? biggrin.gif
tohff7
post Nov 13 2020, 05:26 PM

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so far Sony and SenQ/Senheng have issues - some POs received calls.

Let's wait if there's news from those that open pre-order a bit later like Heavy-Arm and Impulse
tohff7
post Nov 13 2020, 07:21 PM

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https://www.facebook.com/PlayStationAsia/po...764641276901850

Lol. I'm surprised at how his transaction can get through. Successful at 12:14:06am
tohff7
post Nov 13 2020, 07:51 PM

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QUOTE(squall_12 @ Nov 13 2020, 07:43 PM)
ya quite strange but payment go through so sony malaysia server really fxck big time on ps5 pre order.
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It seems they can made payment but ipay88 didn’t auto decline the transaction
tohff7
post Nov 13 2020, 08:38 PM

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age of social media. tends to blow out things out of proportion
tohff7
post Nov 14 2020, 07:30 PM

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QUOTE(brianw87 @ Nov 14 2020, 06:38 PM)
Received call from sony malaysia that my order cannot be fulfilled due to technical glitch... had to put me in second batch  sweat.gif
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What’s ur iPay88 transaction time?
tohff7
post Nov 14 2020, 09:27 PM

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QUOTE(iGamer @ Nov 14 2020, 09:17 PM)
That is good enough to teach Sony Msia and other local corporations to not disregard consumer rights in Msia. Let’s see how the Sony Regional or even their HQ evaluate their Sony Msia top management after such noob public relationship handling.
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Hope u can win against this Term of Service

user posted image
tohff7
post Nov 15 2020, 10:16 PM

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QUOTE(imceobichi @ Nov 15 2020, 10:15 PM)
So, where can I preorder PS 5?

1. Sony Malaysia
2. Gamers hideout

Any others?
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Heavy Arm is doing pre-order for 2nd batch.
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