Don't think we can directly reach Digi Fibre CS.
Best is to reach out via Digi App - Support - Live Chat, wait for your queue.

Hello, everyone. Created an account to ask this...
Anyone who's using Digi Fibre also have Ps3/4/5 console, can you share what Nat type you get?
Thank you in advance.

In dilemma right now, unifi or digi, using unifi for 10 years @ apartment with not much issue ( 2 times only down ), bought landed & transfer unifi there, now need fiber again since work from home from here, really wanna give try to digi for 50mb package, but scared customer service issue...

one more thing cloud cctv will not work using digi?..

P2P cctv remote view should not be an issue.

Thanks for the info, since early termination only cost 500, will give a try....

Just switch to Digi fibre from Unifi and was given the Zyxel EX3300-T0 Wifi 6 router.
Below are some speedtest result.

you using 100mbps ?

50mbps for sure

didnt know about 50mbps plan.. seem promising speed only latency abit higher over speedtest location.

Testing 50mbps first. Will consider upgrade if there is a need.

Actually the 300mbps sounds very interesting, but thing is I do not use much postpaid data, so feel not worth to upgrade my Digi postpaid 38.

Routing wise Digi is kinda meh right?

Allo and Digi are similiar not in my list.

usually how many days will take to install if i register online tonight?...

Yes, Looks like it. Maxis is definitely better, not sure abt Celcom.

Depend on your area using what infra. Digi will need to liaise with TM or Time or TNB to set installation, so do expect around 1 week.

Thank you, registered......waiting for them to ring me....

1 word, slow.

slow slow slow!

shouldve just went ahead and terminate and ask them lay new line rather than transfer.

newly jump onboard digi fibre, but the experience is already 0/10.

their speed is just pathetic.

they will contact you via whatsapp, and is sent and reply by human and NOT auto, what that means is, they WILL NOT reply you immediately, and then they will reply u and to check further on other stuffs..then take a while or so to reply ...

Transfer done on 22nd nov , replied to tell them transfer done they didnt even bother to acknowledge, no update from them at all even till now!

I agree transfer from other ISP is slow. I did my transfer on 16 Nov and only got reply to set appointment on 24 Nov. And later I called 100 and found out that TM only approve the transfer request on 24 Nov, so TM is also partly to be blame.
Assuming you are transfering from TM, if you terminate then TM will again take some time to clear the line before Digi can come in to install.

Ping is

Seriously? KL is more than 45ms

Where are you from? Sabah?

O well. What is more sad is from Kuching speed test to server in Kuching. Hopefully over time they will improve, otherwise after contract can jump again to others.