Digi Fibre 50Mbps RM90/m. seems like on TM infra, read #1
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 Nov 27 2021, 01:39 AM
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#1
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Junior Member
61 posts Joined: Mar 2008  
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In dilemma right now, unifi or digi, using unifi for 10 years @ apartment with not much issue ( 2 times only down ), bought landed & transfer unifi there, now need fiber again since work from home from here, really wanna give try to digi for 50mb package, but scared customer service issue...
one more thing cloud cctv will not work using digi?.. |
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Nov 27 2021, 01:49 AM
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#2
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Junior Member
61 posts Joined: Mar 2008
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QUOTE(adamw @ Nov 27 2021, 01:44 AM) P2P cctv remote view should not be an issue. Thanks for the info, since early termination only cost 500, will give a try.... |
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Nov 27 2021, 09:22 PM
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#3
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Junior Member
61 posts Joined: Mar 2008
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usually how many days will take to install if i register online tonight?...
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Nov 27 2021, 10:00 PM
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#4
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Junior Member
61 posts Joined: Mar 2008
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QUOTE(YoungMan @ Nov 27 2021, 09:26 PM) Yes, Looks like it. Maxis is definitely better, not sure abt Celcom. Thank you, registered......waiting for them to ring me....Depend on your area using what infra. Digi will need to liaise with TM or Time or TNB to set installation, so do expect around 1 week. |
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Nov 28 2021, 03:43 PM
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#5
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Junior Member
61 posts Joined: Mar 2008
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QUOTE(anonymous552235 @ Nov 28 2021 @ 04:18 AM) 1 word, slow. slow slow slow! shouldve just went ahead and terminate and ask them lay new line rather than transfer. newly jump onboard digi fibre, but the experience is already 0/10. their speed is just pathetic. they will contact you via whatsapp, and is sent and reply by human and NOT auto, what that means is, they WILL NOT reply you immediately, and then they will reply u and to check further on other stuffs..then take a while or so to reply ... Transfer done on 22nd nov , replied to tell them transfer done they didnt even bother to acknowledge, no update from them at all even till now! QUOTE(YoungMan @ Nov 28 2021, 09:29 AM) I agree transfer from other ISP is slow. I did my transfer on 16 Nov and only got reply to set appointment on 24 Nov. And later I called 100 and found out that TM only approve the transfer request on 24 Nov, so TM is also partly to be blame. Owh, really slow ah?, mine not transfer, register new account, let see how many days it will take for them complete the process...Assuming you are transfering from TM, if you terminate then TM will again take some time to clear the line before Digi can come in to install. This post has been edited by mivec_blast: Nov 28 2021, 03:49 PM |
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Nov 29 2021, 01:45 AM
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#6
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Junior Member
61 posts Joined: Mar 2008
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QUOTE(C_ST @ Nov 28 2021, 05:14 PM) Register new account - should be contacted by Digi Fibre whatsapp within 48 hours working day (usuallybot, dont expect human reply), then installation within a week. Yes you're right, they just contacted me today via WhatsApp, no any appointment date yet....My case -> Wed register, Fri contacted, next Wed installed I decided to take risk on the tempting price and hope no issue for these 2 contract years Same goes to me.....tempting price and hope no issue also.. This post has been edited by mivec_blast: Nov 29 2021, 01:47 AM |
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Nov 29 2021, 02:57 PM
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#7
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Junior Member
61 posts Joined: Mar 2008
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Thank you for your Digi Fibre registration.
We are as disappointed as you are that your Digi Fibre could not be successfully installed due to infrastructure readiness at your address. We will liaise with the Service Partner to expedite the infrastructure readiness at your address. You may resubmit a new application on the infrastructure readiness at the Digi Outlet you applied or via Digi website @ https://web.digi.com.my/digihome/area.html if you did not hear from us within 45 days. We hope to serve you in the future and thanks you for your wonderful support! Thank you! Getting this from digi....hmm |
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Nov 30 2021, 03:24 AM
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#8
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Junior Member
61 posts Joined: Mar 2008
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QUOTE(hellfried @ Nov 29 2021, 06:55 PM) What service were you on prior to this application? Current? no any service... |
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Nov 30 2021, 03:26 AM
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#9
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Junior Member
61 posts Joined: Mar 2008
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QUOTE(YoungMan @ Nov 29 2021, 07:40 PM) Maybe TM still do not open for other ISP for registration in your area. So looks like you have to register Unifi. Yes, seems need to register unifi.....even unifi need to check port availability...This post has been edited by mivec_blast: Nov 30 2021, 03:27 AM |
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