QUOTE(lamode @ Nov 21 2023, 09:54 AM)
one card kena late charge AND interest charge, they reversed late charge only.
another card kena one charge only, it is reversed.
better than nothing lo

QUOTE(cybpsych @ Nov 21 2023, 10:00 AM)
my other principal cardholder
card1: finance charge 17.xx
card2: finance charge 5x.xx
when called CS, just conveniently using card1 info to kickstart request for both card1 and card2 waiver. reconfirmed with CS, she submitted approval for both cards.
guess what, mgmt only approved card1 17.xx waiver only. received reject email for 5x.xx waiver request
probably should've used card2 info to request for waiver instead haha
QUOTE(lamode @ Nov 21 2023, 06:47 PM)
dun think would make any diff, they will pick the lower one to waive like my case.
perhaps just request waiver for the higher amount, small amount just stomach it.
QUOTE(cybpsych @ Nov 22 2023, 11:17 AM)
yep likely that could happen too
they just waived smaller amount as "lesson fee"

cybpsych did you check the following statement? if yes and no reversal, then dun red eye me ok?
the interest charge reversed 2.5 weeks after late charge reversal.
This post has been edited by lamode: Dec 29 2023, 01:30 PM