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 Proton X50 2020 v1, B-Segment killer

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Raybk P
post Dec 8 2021, 09:11 PM

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QUOTE(matrix88 @ Dec 8 2021, 05:07 PM)
dont trust the gauge.
when pump petrol, check how much you pump vs mileage, you will be surprised proton's meter over states the mileage.
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I can understand the gauge reading is not accurate if you have a wide range of routes from highway and city but i have done several test where i have reset the car average Fc reading before heading to North South hw from PJ to Penang with total distance of 355.1km, normally, the gauge estimate and actual calculated fc should be near. However, x50 missed by a mile.
These are the data:
Trip distance: 355.1km
Fuel: 26.49 liter
Fuel consumption: 13.4051km/liter or 7.46liter per 100km
Gauge reading: 6.7 l/100km
My other car the Proton Inspira P 2.0 cvt gives accurate estimate:
Distance 356.9 km
Fuel: 25.332 liter
FC rate: 7.1l/100km
Gauge reading: 7.2l /100km
Conclusion: don't get excited when your car average fc shown somehow impressive.
For me, i m not too concern of x50 fc as the driving experience is way better n superb compare to my inspira. I did the test purely out of curiosity
zero5177
post Dec 8 2021, 09:43 PM

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QUOTE(ycs @ Dec 8 2021, 03:40 PM)
i also got 1 year joox free vip
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Hi, mind to share how you know you get the Joox Free VIP? Because I got the free service too
ycs
post Dec 8 2021, 09:48 PM

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QUOTE(zero5177 @ Dec 8 2021, 09:43 PM)
Hi, mind to share how you know you get the Joox Free VIP? Because I got the free service too
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you check your user profile; click the VIP tag, then it'll show the expiry date; my expiry is 2022 Dec
zero5177
post Dec 9 2021, 11:08 PM

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QUOTE(ycs @ Dec 8 2021, 09:48 PM)
you check your user profile; click the VIP tag, then it'll show the expiry date; my expiry is 2022 Dec
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I haven't use the HU Joox yet, by the way what I meant is did the SA need to do any setup or register with Proton for the free VIP or it is like the free service which already pre-allocated?
josh5671
post Dec 10 2021, 01:02 AM

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anyone using carrozzeria dsp or speaker on their x50?

plan to use pro-3500a on mine...wanna to know the review if any
death_nite
post Dec 10 2021, 09:34 AM

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QUOTE(zero5177 @ Dec 9 2021, 11:08 PM)
I haven't use the HU Joox yet, by the way what I meant is did the SA need to do any setup or register with Proton for the free VIP or it is like the free service which already pre-allocated?
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My SA gave me voucher number. After i register joox just key in the number and my account change to vip
ycs
post Dec 10 2021, 09:42 AM

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QUOTE(zero5177 @ Dec 9 2021, 11:08 PM)
I haven't use the HU Joox yet, by the way what I meant is did the SA need to do any setup or register with Proton for the free VIP or it is like the free service which already pre-allocated?
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you get a redeem code from your SA
contestchris
post Dec 10 2021, 04:30 PM

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QUOTE(contestchris @ Dec 8 2021, 11:12 AM)
Also, anyone know how can I report a SA to Proton? When I collected the car, I raised the issue of the driver side door not closing properly with my SA. I did not want to sign the checklist. But she insisted this problem would go away after a while. It's been 5 weeks plus since I collected the car, problem is still there. Now she says I need to go to service center to get them to sort it out, she seems aware that this problem exists and is something to do with the door nut.

I feel she cheated me, cause I clearly raised the issue before signing, and she misled me into thinking the problem will go away. Now, she's washing her hands from the problem and referring me to the service center, when in true fact she should have taken care of this issue before I signed off on the checklist and took delivery of the car.

How can I report such a SA to Proton?

Thanks!
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I just did my 1,000km service today. Told Proton service center about the problem. They claim that the door closing issue cannot be resolved, as it is a factory defect problem with no solution provided by Proton HQ engineers. Apparently, they say this is a common complain for X50.

Is this for real? Any avenue left to get my bloody door fixed?

This post has been edited by contestchris: Dec 10 2021, 04:30 PM
ycs
post Dec 10 2021, 04:43 PM

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QUOTE(contestchris @ Dec 10 2021, 04:30 PM)
I just did my 1,000km service today. Told Proton service center about the problem. They claim that the door closing issue cannot be resolved, as it is a factory defect problem with no solution provided by Proton HQ engineers. Apparently, they say this is a common complain for X50.

Is this for real? Any avenue left to get my bloody door fixed?
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can show what it looks like?
contestchris
post Dec 10 2021, 04:46 PM

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QUOTE(ycs @ Dec 10 2021, 04:43 PM)
can show what it looks like?
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Can't see any defect. Only that the driver side door, must hit harder to close. If hit like normal, it 100% won't close. All the passenger doors no issue, can hit gently to close.

This is 1) irritating as most of the time first time close it will not close, have to re-do, and 2) I'm afraid may cause long term damage that may lead to rattling as the door is closed with force repeatedly.
kiien_kyan
post Dec 10 2021, 05:19 PM

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QUOTE(contestchris @ Dec 10 2021, 04:46 PM)
Can't see any defect. Only that the driver side door, must hit harder to close. If hit like normal, it 100% won't close. All the passenger doors no issue, can hit gently to close.

This is 1) irritating as most of the time first time close it will not close, have to re-do, and 2) I'm afraid may cause long term damage that may lead to rattling as the door is closed with force repeatedly.
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you try to hold the handle while closing instead of close with hard strength.. see if it's ok?

My dad's Persona also face the door problem, at 1st I tried several times to close the door, then i found the correct way to close it, just by holding handle while closing rather than swing it to close itself.. can give it a try..
matrix88
post Dec 10 2021, 05:24 PM

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QUOTE(contestchris @ Dec 10 2021, 04:46 PM)
Can't see any defect. Only that the driver side door, must hit harder to close. If hit like normal, it 100% won't close. All the passenger doors no issue, can hit gently to close.

This is 1) irritating as most of the time first time close it will not close, have to re-do, and 2) I'm afraid may cause long term damage that may lead to rattling as the door is closed with force repeatedly.
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its either 2 of the below, sure can be fixed, probably they are lazy to do it for you

1) Rubber strip not installed properly, this is the same as if people go and install soundproof strip, and the door become difficult to close
2) Door latch mechanism that need to be aligned slightly. can fine tune by adjusting the 3 latch / locking mechanism at the car/door area.
contestchris
post Dec 10 2021, 06:04 PM

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QUOTE(matrix88 @ Dec 10 2021, 05:24 PM)
its either 2 of the below, sure can be fixed, probably they are lazy to do it for you

1) Rubber strip not installed properly, this is the same as if people go and install soundproof strip, and the door become difficult to close
2) Door latch mechanism that need to be aligned slightly. can fine tune by adjusting the 3 latch / locking mechanism at the car/door area.
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I just spoke to the branch manager of the outlet I purchased from. He is giving me another story, that the driver side door is harder to close due to the tight air seal.

Is that really the case? How come I never heard about this story before.

The good thing is, the branch manager ask me to bring to the showroom, he will look at it. If genuinely got problem, he will get HQ to solve it for me. But it's so troublesome, if only they accept there was an issue during the car collection, they could've resolved it back then already.

This post has been edited by contestchris: Dec 10 2021, 06:04 PM
jaychew90
post Dec 11 2021, 08:13 AM

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QUOTE(contestchris @ Dec 10 2021, 06:04 PM)
I just spoke to the branch manager of the outlet I purchased from. He is giving me another story, that the driver side door is harder to close due to the tight air seal.

Is that really the case? How come I never heard about this story before.

The good thing is, the branch manager ask me to bring to the showroom, he will look at it. If genuinely got problem, he will get HQ to solve it for me. But it's so troublesome, if only they accept there was an issue during the car collection, they could've resolved it back then already.
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I had the same issue when I collected my car back in April. The issue eventually gone by itself after 2 3 months. What your branch manager said may be truth. After a while when the rubber start to wear off abit and the issue will be gone.
ayamxxx
post Dec 11 2021, 11:06 AM

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QUOTE(contestchris @ Dec 10 2021, 06:04 PM)
I just spoke to the branch manager of the outlet I purchased from. He is giving me another story, that the driver side door is harder to close due to the tight air seal.

Is that really the case? How come I never heard about this story before.

The good thing is, the branch manager ask me to bring to the showroom, he will look at it. If genuinely got problem, he will get HQ to solve it for me. But it's so troublesome, if only they accept there was an issue during the car collection, they could've resolved it back then already.
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I bet it is the same case to any model sold here. I have a read on HRV fb group, one owner get a misaligned gap for the rear boot and another had a dashboard abnormal big gap. SC cant repair it as it was approved by Factory QC. not sure what the other solution in this case. We don't have lemon law to get manufacturers taking this case seriously

This post has been edited by ayamxxx: Dec 11 2021, 11:07 AM
contestchris
post Dec 11 2021, 10:33 PM

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https://streamable.com/bqkz4u

Video of the issue I have with the door. It's a real annoyance, and over the longer term afraid if hard hitting will knock the parts loose.

This post has been edited by contestchris: Dec 11 2021, 10:34 PM
ktek
post Dec 12 2021, 01:44 AM

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QUOTE(contestchris @ Dec 10 2021, 06:04 PM)
I just spoke to the branch manager of the outlet I purchased from. He is giving me another story, that the driver side door is harder to close due to the tight air seal.

Is that really the case? How come I never heard about this story before.

The good thing is, the branch manager ask me to bring to the showroom, he will look at it. If genuinely got problem, he will get HQ to solve it for me. But it's so troublesome, if only they accept there was an issue during the car collection, they could've resolved it back then already.
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if seal like baoteng mention.
open window at least half n close door. straight close no pressure ady.
cannot= not seal problem

QUOTE(jaychew90 @ Dec 11 2021, 08:13 AM)
I had the same issue when I collected my car back in April. The issue eventually gone by itself after 2 3 months. What your branch manager said may be truth. After a while when the rubber start to wear off abit and the issue will be gone.
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not wear off but changed shape

This post has been edited by ktek: Dec 12 2021, 01:45 AM
jin^manusia
post Dec 12 2021, 03:49 AM

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QUOTE(contestchris @ Dec 11 2021, 10:33 PM)
https://streamable.com/bqkz4u

Video of the issue I have with the door. It's a real annoyance, and over the longer term afraid if hard hitting will knock the parts loose.
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annoying af
idkihavenoidealol
post Dec 13 2021, 10:21 AM

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QUOTE(contestchris @ Dec 10 2021, 04:30 PM)
I just did my 1,000km service today. Told Proton service center about the problem. They claim that the door closing issue cannot be resolved, as it is a factory defect problem with no solution provided by Proton HQ engineers. Apparently, they say this is a common complain for X50.

Is this for real? Any avenue left to get my bloody door fixed?
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I have similar issue on my front passenger door. It was quite common issue for the batch back then (I got mine around Feb). One workaround is to push the door to close instead of swing it to close, meaning your hand is pushing the door until it closes instead of swing the door and let go of your hand in the middle of closing.

OR send to other SC and complain. Some said certain SC technician don't know and have to try other SC. I did mine at Jawira Balakong, they adjusted the striker plate (the hook-like thingy at the door pillar). If you have the tools you can try it to adjust it yourself, but may need hammering, so better send to SC and let them do it. After adjusting the striker plate, should be fine, unless your case is unlike mine.

nikaizad
post Dec 14 2021, 06:58 PM

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QUOTE(contestchris @ Dec 10 2021, 04:30 PM)
I just did my 1,000km service today. Told Proton service center about the problem. They claim that the door closing issue cannot be resolved, as it is a factory defect problem with no solution provided by Proton HQ engineers. Apparently, they say this is a common complain for X50.

Is this for real? Any avenue left to get my bloody door fixed?
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did you pay for the 1000km service? all parts and labour should be free.... whats your chassis no.?

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