jack2001
I have some urgent question here.

1. Handphone shop are close and not label as service ? how does those elderly going to top up or fix their phone is spoil ?
2. Free 1GB daily data still work after 6pm ? Some elderly will take away food at 7pm but if 6pm cannot use data , how to scan my sejahtera ? This question may be ask before buy I forgot.
3. Does Digi have any Online pay per use data ? let say at 7pm really no free 1gb data , can use digi pay per use ? Some of elderly use old package of digi v1-4 with rm38 1 year.
What about those old package Digi 38 New, Digi Postpaid 58 and Digi Postpaid 80 ?
https://www.digi.com.my/support/postpaid/di...-postpaid-plans

If cannot , can change package which eligible then apply for the discount ?

have been many ppl say, scan mysejatera no need internet

Hey there, I am not affiliated with Digi in any way so I can’t directly address your queries. Their official channels are through FB,twitter, their live chat and calling them.

As for question 1, I feel that itself is beyond the control of Digi…

For question 2&3, I’m not well versed in these topics and would let the others answer it for u. FYI, Mysejarahtera works without internet IIRC.

What if police come and check request your history or your vaccination date ? on roadblock ?
I though TS is digi representative.
Mysejarahtera sometimes require internet to access your info.Who knows some police suddenly ask you open the apps and check your info vaccination history ?

What if police come and check request your history or your vaccination date ? on roadblock ?
I though TS is digi representative.
Mysejarahtera sometimes require internet to access your info.Who knows some police suddenly ask you open the apps and check your info vaccination history ?

Hi, is it vo-wifi need to be activated by telco ? I got a samsung s 8 with Digi currently, they told me might need telco to activate it and i can't find vowifi in setting tho

Anyone has issues with digi keep disabling your VOLTE? This is my third time requesting digi to reactivate the VOLTE. Seriously annoying.

Anyone has issues with digi keep disabling your VOLTE? This is my third time requesting digi to reactivate the VOLTE. Seriously annoying.

RE: 6th REMINDER: Overdue Mobile Phone Bill
From: COLLECTIONS@digi.com.my
To: xxx
xxx

Account Number: xxx
Total overdue: xxx

Please be advised that your mobile service has been suspended for non-payment past the
due date.

We would like to inform you if we do not receive your payment wiithin 7 days , our authorized
external agency will be in contact with you to collect the oustanding balance.

Should you fail to settle your oustanding amount, we have the right to terminate your account
and early temrination penalty on contract wil be imposed . In addition, we reserve the right to
take further action against you.

Please disregard this notice if payment has been made and we thank you for being our
customer.

Convenient payment options:
• MyDigi <hyperlink to http://digi.my/Payment >
• Digi Stores <hyperlink to http://digi.my/store>
• Digi Specialised Stores <hyperlink to http://digi.my/store>
• Online banking with all major banks
* Online banking via "JomPay" with all major banks

We look forward to serve you soon.

Thank you.

IMPORTANT:
This e-mail (including any attachment hereto) is intended solely for the addressee and is
confidential and privileged.
If you are not an intended recipient or you have received this email in error, you are to
immediately notify the sender by a reply email and to delete the transmission including all
attachment. In such instances you are further prohibited from reproducing, disclosing,
distributing or taking any action in reliance on it. Please be cautioned that DIGI
TELECOMMUNICATIONS SDN BHD will not be responsible for any viruses or other interfering
or damaging elements which may be contained in this e-mail (including any attachments
hereto).

My information was leaked in a hack, so I pay all bills for old Digi account and close my old Digi account.

Now I receive email saying my old Digi account is suspended for failure to pay bills and I need to pay bill for old Digi account. If I already pay and close old account why I still need to pay? Also if I close the account why is it suspended?

My personal information was leaked. Is this a scam (use my leaked information to scam my money), or a bug in Digi system (they fail to check that I already close account, still send email telling me to pay)?

My information was leaked in a hack, so I pay all bills for old Digi account and close my old Digi account.

Now I receive email saying my old Digi account is suspended for failure to pay bills and I need to pay bill for old Digi account. If I already pay and close old account why I still need to pay? Also if I close the account why is it suspended?

My personal information was leaked. Is this a scam (use my leaked information to scam my money), or a bug in Digi system (they fail to check that I already close account, still send email telling me to pay)?

My information was leaked in a hack, so I pay all bills for old Digi account and close my old Digi account.

Now I receive email saying my old Digi account is suspended for failure to pay bills and I need to pay bill for old Digi account. If I already pay and close old account why I still need to pay? Also if I close the account why is it suspended?

My personal information was leaked. Is this a scam (use my leaked information to scam my money), or a bug in Digi system (they fail to check that I already close account, still send email telling me to pay)?

Where did you terminate your account? at a proper Digi center? Usually there is still a final prorated bill that you need to pay after that. Just go to Digi center to settle it.

My information was leaked in a hack, so I pay all bills for old Digi account and close my old Digi account.

Now I receive email saying my old Digi account is suspended for failure to pay bills and I need to pay bill for old Digi account. If I already pay and close old account why I still need to pay? Also if I close the account why is it suspended?

My personal information was leaked. Is this a scam (use my leaked information to scam my money), or a bug in Digi system (they fail to check that I already close account, still send email telling me to pay)?

I go Digi bukit bintang to close account. Staff didn't tell me there is a final bill. They should tell everything when I close, not tell half then send email to tell me the other half.

I go Digi bukit bintang to close account. Staff didn't tell me there is a final bill. They should tell everything when I close, not tell half then send email to tell me the other half.

If i see volte icon not show
Restart phone will come back again

So far, this hasn't happened to the 3 phones in my household.

I previously did this. Reestart phone, factory reset phone did a lot of things. Then suddenly it strikes me to check the digi app for volte function. Buka app see, volte function missing. Then had to ask CS to reactivate. Troublesome.
My third time. Annoying really.