Jun 2 2021, 08:14 AM
Now I receive email saying my old Digi account is suspended for failure to pay bills and I need to pay bill for old Digi account. If I already pay and close old account why I still need to pay? Also if I close the account why is it suspended?
My personal information was leaked. Is this a scam (use my leaked information to scam my money), or a bug in Digi system (they fail to check that I already close account, still send email telling me to pay)?
QUOTE
RE: 6th REMINDER: Overdue Mobile Phone Bill
From: COLLECTIONS@digi.com.my
To: xxx
xxx
Account Number: xxx
Total overdue: xxx
Please be advised that your mobile service has been suspended for non-payment past the
due date.
We would like to inform you if we do not receive your payment wiithin 7 days , our authorized
external agency will be in contact with you to collect the oustanding balance.
Should you fail to settle your oustanding amount, we have the right to terminate your account
and early temrination penalty on contract wil be imposed . In addition, we reserve the right to
take further action against you.
Please disregard this notice if payment has been made and we thank you for being our
customer.
Convenient payment options:
• MyDigi <hyperlink to http://digi.my/Payment >
• Digi Stores <hyperlink to http://digi.my/store>
• Digi Specialised Stores <hyperlink to http://digi.my/store>
• Online banking with all major banks
* Online banking via "JomPay" with all major banks
We look forward to serve you soon.
Thank you.
IMPORTANT:
This e-mail (including any attachment hereto) is intended solely for the addressee and is
confidential and privileged.
If you are not an intended recipient or you have received this email in error, you are to
immediately notify the sender by a reply email and to delete the transmission including all
attachment. In such instances you are further prohibited from reproducing, disclosing,
distributing or taking any action in reliance on it. Please be cautioned that DIGI
TELECOMMUNICATIONS SDN BHD will not be responsible for any viruses or other interfering
or damaging elements which may be contained in this e-mail (including any attachments
hereto).
This post has been edited by crecar: Jun 2 2021, 08:16 AMFrom: COLLECTIONS@digi.com.my
To: xxx
xxx
Account Number: xxx
Total overdue: xxx
Please be advised that your mobile service has been suspended for non-payment past the
due date.
We would like to inform you if we do not receive your payment wiithin 7 days , our authorized
external agency will be in contact with you to collect the oustanding balance.
Should you fail to settle your oustanding amount, we have the right to terminate your account
and early temrination penalty on contract wil be imposed . In addition, we reserve the right to
take further action against you.
Please disregard this notice if payment has been made and we thank you for being our
customer.
Convenient payment options:
• MyDigi <hyperlink to http://digi.my/Payment >
• Digi Stores <hyperlink to http://digi.my/store>
• Digi Specialised Stores <hyperlink to http://digi.my/store>
• Online banking with all major banks
* Online banking via "JomPay" with all major banks
We look forward to serve you soon.
Thank you.
IMPORTANT:
This e-mail (including any attachment hereto) is intended solely for the addressee and is
confidential and privileged.
If you are not an intended recipient or you have received this email in error, you are to
immediately notify the sender by a reply email and to delete the transmission including all
attachment. In such instances you are further prohibited from reproducing, disclosing,
distributing or taking any action in reliance on it. Please be cautioned that DIGI
TELECOMMUNICATIONS SDN BHD will not be responsible for any viruses or other interfering
or damaging elements which may be contained in this e-mail (including any attachments
hereto).
Quote
0.0270sec
0.47
7 queries
GZIP Disabled