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Digi Fans Club & Enquiries V18, Let's Inspire
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Maxieos
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 May 30 2021, 09:01 PM
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jack2001I have some urgent question here. 1. Handphone shop are close and not label as service ? how does those elderly going to top up or fix their phone is spoil ? 2. Free 1GB daily data still work after 6pm ? Some elderly will take away food at 7pm but if 6pm cannot use data , how to scan my sejahtera ? This question may be ask before buy I forgot. 3. Does Digi have any Online pay per use data ? let say at 7pm really no free 1gb data , can use digi pay per use ? Some of elderly use old package of digi v1-4 with rm38 1 year. QUOTE(AwakeFever @ May 13 2021, 08:07 PM) Only these plans are eligible for jaringan prihatin discount. [attachmentid=10878147] What about those old package Digi 38 New, Digi Postpaid 58 and Digi Postpaid 80 ? https://www.digi.com.my/support/postpaid/di...-postpaid-plansIf cannot , can change package which eligible then apply for the discount ?
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Maxieos
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May 30 2021, 09:50 PM
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QUOTE(PJng @ May 30 2021, 09:11 PM) have been many ppl say, scan mysejatera no need internet What if police come and check request your history or your vaccination date ? on roadblock ? QUOTE(jack2001 @ May 30 2021, 09:19 PM) Hey there, I am not affiliated with Digi in any way so I can’t directly address your queries. Their official channels are through FB,twitter, their live chat and calling them. As for question 1, I feel that itself is beyond the control of Digi… For question 2&3, I’m not well versed in these topics and would let the others answer it for u. FYI, Mysejarahtera works without internet IIRC. I though TS is digi representative. Mysejarahtera sometimes require internet to access your info.Who knows some police suddenly ask you open the apps and check your info vaccination history ? |
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Maxieos
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May 23 2022, 06:18 AM
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Anyone know if the digi prepaid Grace Period (R1) if i active 1 days RM1 validaty , will it count as reload ? example , if at the middle of 45 days , i active 1 day rm1 , will it get extend another 90 days ? https://help.digi.com.my/en/support/solutio...gi-prepaid-nextthanks |
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Maxieos
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May 24 2022, 06:21 AM
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QUOTE(jhlou @ May 23 2022, 08:44 AM) Yes for my 2 backup lines I confirm again , example : 1st Jan expiry on prepaid (can't call out but can receive incoming call ) -> 90 days Grace Period (R1) -> 1st April TerminationIf reactive the 1 days topup Rm1 at 30 March will become 1st Jan expiry on prepaid (can't call out but can receive incoming call ) -> 90 days Grace Period (R1) -> active rm1 1 day at 30 March -> 1st July TerminationAnyone can confirm ? |
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Maxieos
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May 24 2022, 09:38 PM
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QUOTE(fruitie @ May 24 2022, 10:11 AM) Yes. However, I didn't calculate if it is 1st July, I assume your calculation is correct. I usually will call Digi helpline and listen to IVR to know when it is the termination date. Sorry , i am not familiar with digi , which IVR direction to check for termination date ? press 1 ? then ? |
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Maxieos
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Jun 21 2022, 09:44 PM
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Anyone know what is the charges to call 0162211800 help line by pressing 4 customer service ?
I worry waiting time > 15 minutes music wanting tune no one pick up and expensive charge per minutes.
Does it still have different charge rate am and pm for help line ?
This post has been edited by Maxieos: Jun 21 2022, 09:46 PM
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Maxieos
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Jun 21 2022, 10:18 PM
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QUOTE(MyProLife @ Jun 21 2022, 09:52 PM) it is free for calling , but extra service charge may incurred AFTER certain CS services such as device APN setup Oh , not much , I just plan to ask about promotion and services grace period expired on different plans. QUOTE(azhar75 @ Jun 21 2022, 09:56 PM) Alternatively, dial 110 ...  Thank you  , i though only 0162211800 helpline , i didn't know 110 is free. Actually , for you guys who have a lot of balance over rm100-200 , how do you all use t hem up beside monthly subscription ? |
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Maxieos
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Oct 8 2022, 10:08 PM
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Anyone know what is digi CS email to contact? ? Got problem with the line.
This post has been edited by Maxieos: Oct 8 2022, 10:09 PM
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Maxieos
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Oct 8 2022, 11:10 PM
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QUOTE(bingozero @ Oct 8 2022, 10:24 PM) Open digi apps -> support -> network enquiry I need to email them.Not at apps.I need to attach picture on network error. This post has been edited by Maxieos: Oct 8 2022, 11:12 PM |
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Maxieos
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Oct 16 2022, 07:26 AM
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Urgent , Having some sim card termination , plan to active back but some guy as to take photo of ic and selfie at » Click to show Spoiler - click again to hide... « digi.my/kemaskini Is it legitimate ? |
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Maxieos
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Oct 16 2022, 09:27 PM
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QUOTE(lambox105 @ Oct 16 2022, 08:14 AM) Did you do it in Digi Centre (not Digi Express ya) yes , the cs 016-221 1800 told to scan ic and photo. QUOTE(JLA @ Oct 16 2022, 08:40 AM) domain digipay.my Registrant Y3llowlabs Sdn Bhd (535203-H) Digi_Telecommunications_Sdn_Bhd Subsidiaries Digi Services Sdn. Bhd. 100% Y3llowlabs Sdn. Bhd. 100% Konsortium Rangkaian Serantau Sdn. Bhd. so yes is official digi where did you search ? whois doesn't show it. why no one mention before ? i search whole telco thread also non mention about this website at all.?  This post has been edited by Maxieos: Oct 16 2022, 09:31 PM |
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