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 Digi Fans Club & Enquiries V18, Let's Inspire

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kmrdeva
post Jun 2 2021, 06:51 PM

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QUOTE(beebee1314 @ Jun 2 2021, 05:54 PM)
My third time. Annoying really.
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What is your phone brand and model, if i may ask?

I have 2 oneplus phones and 1 samsung.
ckimsem
post Jun 2 2021, 09:30 PM

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QUOTE(Oltromen Ripot @ Jun 2 2021, 07:21 PM)
Why don't you try this for now.

1. disable volte in your phone.

2. disable volte subscription through mydigi app.

go with it for few days to make sure it sticks in digi system.

3. elre-enable in mydigi app.

wait for few more days.

4. re-enable it in you phone.

user posted image
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Some features are not recommended to be deactivated by user manually as they are not going to be re-activated by user.
beebee1314
post Jun 3 2021, 12:21 AM

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QUOTE(Oltromen Ripot @ Jun 2 2021, 06:21 PM)
Why don't you try this for now.

1. disable volte in your phone.

2. disable volte subscription through mydigi app.

go with it for few days to make sure it sticks in digi system.

3. elre-enable in mydigi app.

wait for few more days.

4. re-enable it in you phone.

user posted image
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The function was removed from my digi app so there's no way to re-enable it. I contacted customer service, they say my POco X3 Pro is not supported but I've been using it before they previously deactivate it for no apparent reason. I always put my phone on airplane and receive calls via vowifi. Without volte supported, u can't use vowifi. Today when I reactivate, she says since I can use it though it's not in the list of supported devices, she told me to monitor and if got issue, to report again.

QUOTE(kmrdeva @ Jun 2 2021, 06:51 PM)
What is your phone brand and model, if i may ask?

I have 2 oneplus phones and 1 samsung.
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POco x3 Pro.
kmrdeva
post Jun 3 2021, 12:26 AM

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QUOTE(beebee1314 @ Jun 3 2021, 12:21 AM)
The function was removed from my digi app so there's no way to re-enable it. I contacted customer service, they say my POco X3 Pro is not supported but I've been using it before they previously deactivate it for no apparent reason. I always put my phone on airplane and receive calls via vowifi. Without volte supported, u can't use vowifi. Today when I reactivate, she says since I can use it though it's not in the list of supported devices, she told me to monitor and if got issue, to report again.
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I never told the Digi CS folks that I have oneplus phones. Just said my phones were all Samsung.
Oltromen Ripot
post Jun 3 2021, 12:40 AM

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QUOTE(beebee1314 @ Jun 3 2021, 12:21 AM)
The function was removed from my digi app so there's no way to re-enable it. I contacted customer service, they say my POco X3 Pro is not supported but I've been using it before they previously deactivate it for no apparent reason. I always put my phone on airplane and receive calls via vowifi. Without volte supported, u can't use vowifi. Today when I reactivate, she says since I can use it though it's not in the list of supported devices, she told me to monitor and if got issue, to report again.
POco x3 Pro.
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Another angle for you to look into.

My Mate 20 2nd SIM digi all the while have volte capable and checkbox option.

1st SIM on Maxis however get the same volte checkbox only after recent firmware update.

(i now ticked on volte for both sims)
beebee1314
post Jun 3 2021, 08:01 AM

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QUOTE(kmrdeva @ Jun 3 2021, 12:26 AM)
I never told the Digi CS folks that I have oneplus phones. Just said my phones were all Samsung.
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They asked if I'm using xiaomi. Probably able to detect.

QUOTE(Oltromen Ripot @ Jun 3 2021, 12:40 AM)
Another angle for you to look into.

My Mate 20 2nd SIM digi all the while have volte capable and checkbox option.

1st SIM on Maxis however get the same volte checkbox only after recent firmware update.

(i now ticked on volte for both sims)
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Wooo. But my checkbox was there before they deactivate. Had to msg them to reactivate.

kmrdeva
post Jun 3 2021, 09:52 AM

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QUOTE(beebee1314 @ Jun 3 2021, 08:01 AM)
They asked if I'm using xiaomi. Probably able to detect.
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I dunno then, perhaps other Poco users with Digi can share their experience.
waruna
post Jun 4 2021, 09:46 AM

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Good morning guys.

I was thinking if I purchase the add on internet (Cili Padi 1 Hour Unlimited High Speed All Usage Internet), can I then enable the hotspot for multiple device use?

Has anyone tried that before?
ckimsem
post Jun 4 2021, 10:10 AM

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QUOTE(waruna @ Jun 4 2021, 10:46 AM)
Good morning guys.

I was thinking if I purchase the add on internet (Cili Padi 1 Hour Unlimited High Speed  confused.gif All Usage Internet), can I then enable the hotspot for multiple device use?

Has anyone tried that before?
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Yes, it’s hotspot-able, however mind you that it’s capped speed @ 3mbps (max).
3mbps is considered as HIGH speed for DiGi blink.gif.

This post has been edited by ckimsem: Jun 4 2021, 10:11 AM
waruna
post Jun 4 2021, 10:21 AM

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QUOTE(ckimsem @ Jun 4 2021, 10:10 AM)
Yes, it’s hotspot-able, however mind you that it’s capped speed @ 3mbps (max).
3mbps is considered as HIGH speed for DiGi  blink.gif.
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Lorr.. it's capped to 3mbps rupanya.. bangwall.gif bangwall.gif bangwall.gif

TQ boss for the info.. Appreciate it thumbsup.gif thumbsup.gif
Skylinestar
post Jun 5 2021, 09:28 AM

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QUOTE(ckimsem @ Jun 4 2021, 10:10 AM)
Yes, it’s hotspot-able, however mind you that it’s capped speed @ 3mbps (max).
3mbps is considered as HIGH speed for DiGi  blink.gif.
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128kbps is legally broadband here icon_idea.gif
devilaaron
post Jun 7 2021, 12:08 PM

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Can we pay digi postpaid bill off with prepaid top up? like celc, umble

Did anyone tried before?
YoungMan
post Jun 7 2021, 12:31 PM

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QUOTE(devilaaron @ Jun 7 2021, 01:08 PM)
Can we pay digi postpaid bill off with prepaid top up? like celc, umble

Did anyone tried before?
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Cannot.
devilaaron
post Jun 7 2021, 01:02 PM

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QUOTE(YoungMan @ Jun 7 2021, 12:31 PM)
Cannot.
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Okay, thank you.
saitong09
post Jun 7 2021, 03:14 PM

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QUOTE(devilaaron @ Jun 7 2021, 12:08 PM)
Can we pay digi postpaid bill off with prepaid top up? like celc, umble

Did anyone tried before?
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OT: As I know umble can, celc also can??

This post has been edited by saitong09: Jun 7 2021, 03:19 PM
fruitie
post Jun 7 2021, 03:45 PM

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QUOTE(saitong09 @ Jun 7 2021, 03:14 PM)
OT: As I know umble can, celc also can??
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Yes.
terradrive
post Jun 7 2021, 05:11 PM

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So I'm on Digi Prepaid Next plan, from the Digi App internet On Demand options, there's things like 1GB 1 hour rm1, unlimited 1 hour rm1 etc.

So I tried the unlimited 1 hour rm1, turns out capped speed of 3mbps. My question is what about the rm8 daily unlimited? Is it capped speed as well or like years ago, only come with 20GB quota?

EDIT: I decided to buy the rm8 Unlimited "High Speed"
well the same fking 3mbps capped speed for rm8? wtf can digi at least give 8mbps? previous 20GB quota with unlimited speed is better to download things fast, with 3mbps, quota seems "unlimited" but by calculation theoretical 24hours nonstop download only nets around 32GB of data. Even unifi mobile charges rm3 per day with speed up to 8mbps... I thought at least can get full speed but with 20GB to finish download some of my thigns fast, really wtf

even Maxis give full 1 hour 60mbps speed unlimited quota for rm1, but have to leave maxis because their 4G system bugged in my place.

This post has been edited by terradrive: Jun 7 2021, 06:53 PM
saitong09
post Jun 7 2021, 11:52 PM

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QUOTE(fruitie @ Jun 7 2021, 03:45 PM)
Yes.
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thumbsup.gif Thanks
HippyTony
post Jun 8 2021, 01:07 PM

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QUOTE(terradrive @ Jun 7 2021, 05:11 PM)
So I'm on Digi Prepaid Next plan, from the Digi App internet On Demand options, there's things like 1GB 1 hour rm1, unlimited 1 hour rm1 etc.

So I tried the unlimited 1 hour rm1, turns out capped speed of 3mbps. My question is what about the rm8 daily unlimited? Is it capped speed as well or like years ago, only come with 20GB quota?

EDIT: I decided to buy the rm8 Unlimited "High Speed"
well the same fking 3mbps capped speed for rm8? wtf can digi at least give 8mbps? previous 20GB quota with unlimited speed is better to download things fast, with 3mbps, quota seems "unlimited" but by calculation theoretical 24hours nonstop download only nets around 32GB of data. Even unifi mobile charges rm3 per day with speed up to 8mbps... I thought at least can get full speed but with 20GB to finish download some of my thigns fast, really wtf

even Maxis give full 1 hour 60mbps speed unlimited quota for rm1, but have to leave maxis because their 4G system bugged in my place.
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Yes with Next, the T&C is a problem. I once subscribed to the free 1 hour unlimited data, it can’t be use for hotspot. I only use Next for my house WiFi. The worst part is for the one hour no one could use the WiFi. The message said no internet. I now avoid all those unlimited data in the app.
terradrive
post Jun 8 2021, 01:33 PM

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QUOTE(HippyTony @ Jun 8 2021, 01:07 PM)
Yes with Next, the T&C is a problem. I once subscribed to the free 1 hour unlimited data, it can’t be use for hotspot. I only use Next for my house WiFi. The worst part is for the one hour no one could use the WiFi. The message said no internet. I now avoid all those unlimited data in the app.
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for mine, I can use both for hotspot, just sucks that Digi never even mentioned anything in the app or it's website, faq or terms on condition on the speed or quota for their "unlimited" passes

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