QUOTE(kwss @ Nov 3 2025, 08:33 PM)
Well then let's see if they are willing to fix it for you or just consider this to be "within spec".
But I say push them to do it.
All he need to do is get fiber reading upatream and the segment that gives the biggest drop is the problem.
So he first test at the DP, then maybe another box/DP upstream of your DP. Rinse and repeat.
If an adjacent DP has great reading them maybe ask him to swap you over. That's if he is lazy to do the diagnostic.
Whoever use your current DP later will be the unlucky one.
I'm expecting the issue to be around after he swapped all the equipments
And I bet you they will ask me to accept whatever speed that thing is able to spit out instead of checking the infra
If they refused to fix it, this case is going to MCMC
QUOTE(blacktubi @ Nov 3 2025, 10:40 PM)
Maybe ask if they know where is the OLT located
I suspect you're way too far from the OLT
I think it is in another side of the bandar, at least 400m away (straight line distance)
QUOTE(BEUV113388 @ Nov 4 2025, 10:46 AM)
once a monkey stands on the spliced part . game over. I requested the service man to place the spliced part on my roof.
Ok lay, the spliced part is indoor