A few times I’ve called allo hotline about my internet downtime, funny thing they able to reset my port remotely and get my internet up n running.

The emailed and SMS-ed me early morning today
First time since registered for the installation I've received a proper notice from them telling me the installation time
For the previous 3 attempts, I was only contacted by the installer either a day or few hours before the installation

I was told by Anime4000 (the person who developed and deployed ONU stick) that Allo has a very strict cap on the speed
Even with 2.5G pon, you will never get anything extra
credits to lwk523, he is on Allo 1Gbps plan with GPON stick

He’s on an older 1Gbps package which is 1000/1000 1:1 ratio. Gone are those days as Allo right now provide 1:1 ratio till 500mbps package only. Some 1Gbps still able to request 1:1 ratio with reasonable excuse. I heard from allo technician whereby one of the customer is a cartoon creator requested 1:1 ratio on their 1Gbps for video upload speed.

For me, 500Mbps upload is enough
The only reason for me to take 1Gbps is because of the promotion, since you can get double the download speed for the price of 500Mbps
Do I need 1Gbps? No
But it is nice to have

However...at the moment they cant even give me a working internet
Hope their team is able to get everything working tomorrow

Oh one more thing, mine doesnt seems to have IPV6
Is this the same for everyone?

Actually 500mbps is enough for my day to day usage including steam game updates. Just that I’ve been using 500mbps since 2021, only this year they finally sent an email offering me 1Gbps for 139 in a 12 months contract with one Dlink router. As my another premises is using 300mbps package for 99 then 6 months later they offer free upgrade to 500mbps for 99 for life time.

Just wondering, do you have IPV6 under Allo?
Also, yours are DHCP or PPPOE?

No IPV6 available. Tested and turns out no support. Maybe due to budget issue?

Mine is PPPoE, previously is DHCP that’s why Allo technician had to come to my house to setup my existing ONU to work.

allo fibre got provide ipv6

PPPoE with no VLAN as well?

Thanks, I will give it a try later
If they actually showed up that is, out of 4 installation attemps this is the only one where they sent me an email and sms
Previously all done by the installer

Allo no need vlan,their technical support so weak OCT got 2time service down,price cheap routing good compare with unifi,rm49 got 100dl/100up

Ok...today's installation kena cancelled because installer waiting for new router and ONU
I dont know how many people will have my patience to deal with them

call installer try using ur own router installation 1st, postpone few time already,Allo service same like shit

Oh ya you really need a lot of patience and tolerate to them. But once finish setup it should have no much of problem.
I have history to filling them to MCMC and it took 7-8 months to reply my report, and solved in another 4 rounds of writing, waiting and feedback.

Do they really take that many hours to restore service each time?
Unifi thread will explode if it's TM. Maybe TNB should just focus on electricity instead.

I would have just use U Mobile 68.

I'm skeptical another ONU will fix the problem.
Unless they fix the misconfiguration too.

Reason: They should have qualify all the ONU model against all the OLT model they had. If they are installing OLT that's not compatible in your area, why carry the incompatible ONU in this area?

But well, they are electricity company trying to do network. Who knows they get lineman to install stuff.

have you try https://test-ipv6.com/

cause my result came out 0/10. Even Maxis far better and able to provide IPV6

at 25/10 and 29/10 2day more than 10hour,many time like this
Sungai petani kedah area,i know ipoh got same issue at that day maybe northern state all service down

This was the one they used last time, Nokia GPON
Not many info online
I did asked him is it possible to setup my spare huawei HG8240H, he said not compatible

So far is okay,i got using IPV6 with RDP/TORRENT
U can try ping my ip 2401:B780:5003:34A9:9DBA:AE47:3147:EEC

if allo provide huawei ONU I can use my HG8240H5 just key in pon password can call them try it but NOKIA i don't know