Source: Lowyat.Net

Unifi Mobile. Source: Lowyat.Net


This post has been edited by GEN.2: Jul 28 2020, 06:33 PM

After 3 years 2 months with UM Postpaid, it's time to rotate...


This thread "shall" be flooded with Sales Agents soon. War is in the making between Sales Agents and I can see kopitiam style will emerge...

Thanx to the TS for the initiative. We can now see who is willing to switch in days to come...

I was from digi prepaid. Eversince HUP35 introduced, i just mnp to hotlink. Now using it...FB, youtube, browsing, download, watching movie all reasonable ok. I think i will stick with HUP atm until digi come out with new unlimited plan. Then i might migrate back to digi...

Wanna get digi infinite 150 but my area bad coverage and speed, so im end up with Celcom

u can complain to digi

did they call you to counter offer you before you port out?

'No wor. I just received sms from digi whether i confirm to leave or not within 24 hours.

Let's wait together-gether... I admire DiGi's on-site customer support... the rest are to my expectations ...

aww... i am sure digi will respond if they see a lot of churn rates from their users to Hotlink.

I think postpaid market is rather saturated at the moment, with more customers prefer to use prepaid in this economic downturn (with people losing jobs, companies closing down).

It does not surprise me that Maxis became aggressive to re-promote their prepaid plan to fight the prepaid market.

This post has been edited by Chrono-Trigger: Jun 11 2020, 02:55 PM

lets pray digi might counter attack this HUP35. I need an unlimited call and of coz unlimited data plan would be sweet to have. Actually digi big bonus 28 is an ideal plan for me but if i were to choose 4GB vs 50GB, no brainer is not so hard to choose right....

This post has been edited by kratosgrab: Jun 11 2020, 02:56 PM

Postpaid turn to go to war please.

i want counter war on postpaid.. more better

Postpaid war wait next year...LOL... Give Prepaid the chance 1st....LOL...

OTOH,

Orange does not want to let me go (... yet...) :


This post has been edited by azhar75: Jun 11 2020, 04:49 PM

I think prepaid market is bigger than the postpaid with 70% is prepaid and 30% is postpaid. Most of the telco now focus postpaid bundle with device and premium services. If Maxis managed to capture the competitor prepaid customer, definitely their market revenue will increase. Prepaid customer mainly from students, unemployed, PATI, Malay and Indian community from outside city or B40, elder people, etc while postpaid mainly business, working adult, family plan, etc. Prepaid user anyhow will still need to top up once reach the due date and their credit easily grow to hundreds if seldom use. But if change it to the commitment plan, every month will deduct the credit and the telco company will gain more revenue. I think most prepaid data user prefer Umobile and elder people non data user prefer Digi.

I'm very confusing between maxis and celcom..

I'm looking for monthly auto-renewable and unlimited call, 3mbps is fine.
So which one is suitable for me?

UMobile

um is out of consideration coz of poor coverage comparing to maxis and celcom.

very curious what's diff between maxis and celcom now.

-----------------------

I think celcom is auto renewable and maxis is not.
Both offer unlimited call.

This post has been edited by Kadaj: Jun 11 2020, 10:55 PM

I think maxis/hotlink slightly better then celcom ,digi afterward and lastly umobile

Edit: Umobile update their site already officially

https://www.u.com.my/plans/prepaid/gilerunlimited#gx38

This post has been edited by destiny017: Jun 12 2020, 12:28 AM

Same case here.
My digi prepaid rm1 unlimited internet. Unfortunately my place digi line sucked. So I stick with xpax unlimited.

Yup. Xpax states it’s auto renew.

I believe it’s the opposite. Data users prefer Digi due to markedly better coverage and overall better and faster speed, and non-data users are okay with U Mobile since availability of 4G is a non-issue if they just want to make and receive calls.

Haha GX50 is still stucked with old package

I think they will revamped it soon

For me umobile unlimited is fake marketing its slow and terrible

They didn't even market themselves as "fast and awesome" mobile network so could you kindly enlighten us on why do you think so?

GX58 ------> CUP35 in less than 17 calendar hours:



If CUP35 disappointed, HUP35 is next in the waiting list...

p/s : MNP-i is 100% free at any Celcom Bluecube Centres. No charges to get the SIM pack. They shall give generic SIM below:



Once successfully activated, inside this SIM there is free RM5.85 credit & 300MB data valid for 5 days.


This post has been edited by azhar75: Jun 12 2020, 09:07 AM

Kindly enlighten us when I said they are fast and awesome so why do you think umobile is fast and awesome.

For my personal experience its slow and terrible for unlimited while hup35 is the stable version of unlimited

That claim is valid from my end as well... Especially after 10pm...

You claimed that U Mobile is using fake marketing and hence I was questioning about this. I didn't claim U Mobile is providing good services. Why are you asking a loaded question when you didn't even solidify your claim that U Mobile is using fake marketing?

Pls enlighten us how good or how fast is cup35 as compared to HUP35. I like cup idea of having hotspot...hehe

CUP35 is not as fast (both DL & UL) as HUP35 :

HUP35 Malaysia Server	CUP35 Malaysia Server

HUP35 Las Vegas Server	CUP35 Las Vegas Server

HUP35 London Server	CUP35 London Server

But Plus, in terms of "stability" to maintain to above speeds "all the time" no matter where we are, HUP35 is slightly better than CUP35...

This post has been edited by azhar75: Jun 12 2020, 10:44 AM

Hmm...interesting finding. I guess umobile n celcom don't run speed as per advertised. Unlike HUP35, even though is just 3mps, it works genuinely giving 3mbps speed.

What's the point if a Telco offer u 6mbps or more higher speed but for matter of fact, it might just run on 1mbps....just my 2 cents.

On that note, we DIDN'T get what we pay for...

Most prepaid got speed capped right?

Why la they make it like that. How to test full speed for internet if no wired internet available in your area.

Normally previously complaint won't be care you... ONLY this one with feedback form plus "You are going to lari to others"..
Sure they want to tarik you offer this offer that..

Maybe you need learn to read their tnc. I am not a telco seller so please contact umobile for further information. Yes umobile using fake marketing . Why you asking me load of question when I don't have share or work with umobile. If you have share than contact their internal team.

Even I proof my claim I don't get anything so why should I? So please contact umobile. When I work for umobile u can ask me this question I try to answer

This post has been edited by Theoutspokenguy: Jun 12 2020, 10:43 AM

I was hoping UM to call me to counter offer just like DiGi "Customers Retain Program"... Unfortunately, they are willing to let me go wholeheartedly... kudos to UM for not "locking" the Subscribers.... unlike the Red/Green Team with their "cooling period" agenda...

I hope UM will search back their archives of "monthly" reports that I've made since SEPTEMBER 2019... They should understand why I finally MNP-o...

How about hotlink?
Can get free sim card if MNP ?

If you mean the recent unlimited plan, and yeah, what do you expect with only RM30-40 bill?

Duplicated post.

This post has been edited by Hummingbird: Jun 12 2020, 10:46 AM

Maybe kratosgrab can answer that Q based on his experience at Maxis Centre.. Me just directly bought the RED Starter Pack on Day 1 of launching.

Again another loaded question. I don't have any financial interest in any of these service provider and I am appalled by how you are trying to ask loaded question again and trying to answer my question about fake marketing vaguely. If you wanted to claim false marketing, back up your claim by explaining it or else you're just spewing nonsense.

The war between Sales Agent started...? Pop-corn please... LOL...

If you are extremely hotspot, why don't you try unifi bebas one?

Btw, seems like the celcom sim pack design slightly changed already..
Look cool and not much youth design..

It is depend lah.. Sometimes it's just like luckily draw pick randomly call you counter offer...
But let say previously you got report to mcmc before, I think very less chance they will call and offer you.. Coz already listed as "bad customer"...

So if they call you, then bukan macam "percuma you scold them like hell"? This is wat the retention ppl thinking... hahaha..

I've opened 3 MCMC cases for Maxis; 1 for DiGi; 1 for Celcom; 1 for YES... So, yeah... can "trade" me as "Bad" Customers having extremely "bad" experience(s)... Using my rights as Consumer as always...

Having said that, DiGi did call me to counter offer when I was to MNP-o...but the package is not as attractive as I was expecting...

Actually Hotlink from MAXIS is the one who uses fake marketing technique.

They use 'Truly Unlimited Internet' in the advertisement but got FUP of 5GB, 15GB and 50GB for their respective plans.

No doubt this is an example of false marketing.

I would say it's not false as unlimited data in fact

Well there is none Telco atm offer real unlimited plan. All come with FUP to prevent people from abusing it. In sense of marketing point of view, the wording unlimited is falsely used to confuse people. Like me, many were tricked that HUP35 is unlimited. Well maybe 50gb is just not enough for most of us. If hotlink can consider 150gb for its FUP, I guess perhaps the oppose voice of being cheated might not so strong.....

For me it's the CONSUMERS that has to be blamed... We "MUST" read their TnCs before commit... If they really "cheated", go for legal actions as CONSUMERS' rights...

The Telco is doing their stunts to attract CONSUMERS... we as the CONSUMERS have to be cautious ...

Of course "rakyat" don't have time to read the TnC... so, back to square one.. CONSUMERS is to be blamed...

Hotlink did not put them in their terms and conditions at the beginning during the plan was launched on 4 June.

So it is useless even if you have read the terms and conditions thoroughly on the first two days.

They just add them into it after more and more users have discovered the FUP quota only.

If it's useless to read and understand the TnCs, then, might as well all telcos don't publish the TnC in the first place...

As for Hotlink case, they really made the mistake and redeemed it by updating the TnC accordingly. I can open legal case against them but they moved quickly. Kudos for that action... So, we should be aware that any TnCs in this planet is deemed to be changed; with or without notice... Now that Hotlink has opened a new chapter in "Unlimited" terms, all telcos MUST publish their FUP data Limit/Cap... So, tell a tale for everyone... Now that my main number is under CUP35 (very vague TnCs indeed), I will monitor the claims and take legal action(s) if complaints are not entertained...

We should see Hotlink will keep on updating their TnCs from time to time to monitor the situations ... the same goes for other telcos...

Conclusion:
Rules are made to be broken...read, understand and take action(s) if necessary...

This post has been edited by azhar75: Jun 12 2020, 12:29 PM

yoodo unlimited?

"Mencadangkan"....

Awaiting for offcial TnC...

This apply for all telco...all hidden agenda

.
Afaik;

TM Unifi Mobile prepaid Bebas Weekly RM20 phone pass is truly unlimited Internet, even for its hotspot data, ie there is no FUP limit, even though speed is capped at 8 to 10Mbps. TM Unifi Air postpaid 4G modem plan is truly unlimited Internet, with speed capped at 20Mbps. Same for TM Unifi Fiber plans at 30Mbps, 100Mbps, 300Mbps and 500Mbps.
....... Digi Infinite 150 postpaid phone plan can be considered as truly unlimited Internet because its FUP limit is at a high 1TB per month and throttled speed is 5Mbps(not 0.5Mbps).

So, it is fake marketing for Maxis to advertise its HUP35/45 as "Truly Unlimited Internet", which plan has a measly 50GB per month FUP limit at 3Mbps or 6Mbps and throttled to 0.5mbps. 0.5Mbps =/= truly unlimited data Internet.
.

It says Unlimited "Internet" ... not Unlimited "Data per month"... so, from my POV, there's nothing wrong with that "tactics"...

I'm awaiting for other telco(s) to use tactics "Truly Unlimited DL/UL Data PER MONTH"... who dare to do this...? So far as per TnC inside CUP35, it is unlimited DATA per month becoz it is the Subscribers who "set" the DATA per MONTH.. very vague indeed... well, we can monitor our daily/monthly HEAVIEST usages and see whether they really above the volume allocation as mentioned in their TnC:


Conclusion:
HUP35 = 50GB @ 3Mbps
CUP35 = varies @ varies speed (very-very-very vague and hiding behind their infamous "best effort basis"

This post has been edited by azhar75: Jun 12 2020, 01:30 PM

.
Truly Unlimited Internet can either refer to unlimited Internet data or unlimited Internet speed, ie it cannot be referring to unlimited Internet ping. Maxis is not referring to unlimited Internet speed when it advertised its HUP35 at 3Mbps and HUP45 at 6Mbps limited speeds. By the process of elimination, Maxis could only be referring to unlimited Internet data when it advertised "Truly Unlimited Internet".
.

This post has been edited by lurkingaround: Jun 12 2020, 01:41 PM

Hotlink, please update again the FUP Limit to 972GB data per month for 3Mbps. Same goes for other telcos promoting Unlimited "Internet" passes/plans/packages/promos...



Others may open legal case if agree with the above "suggestion".

This post has been edited by azhar75: Jun 12 2020, 01:52 PM

Careline support charges:

HUP35 @ 123 = Free even credit balance is ZERO.

CUP35 @ 1111 = RM0.50/minute (Local call rate for +6019-601 1111)

Cup unlimited call
So call 0196011111 no charges

Only if activate CUP35. Once CUP35 expired, all careline numbers are chargeable. HUP35 even if expired, careline123 is free all the time.

As of today, I have not activated the CUP35 and rely on 5 days starter pack freebies first.

This post has been edited by azhar75: Jun 12 2020, 03:29 PM

Anyone know the difference between "Credit" Reload and "Internet" Reload?

CUP35 minimum in-app reload = RM5



Pre-Conclusion : Must Topup RM30 + RM5 separately. Validity still 30 days.

HUP35 minimum in-app reload = RM10 (Except reload tickets)



Pre-Conclusion : With HotlinkMu Offers, can just topup RM30 and get RM5 free credit. Validity is 30 days. HUP35 is better.

Conclusion :
CUP35 nett monthly commitment = RM30 + RM5 = RM35.
HUP35 nett monthly commitment = RM30 only.

This post has been edited by azhar75: Jun 12 2020, 04:17 PM

CUP35 will constantly send reminders about low account balance during a call. Very annoying :


Tested 4 minutes call to Maybank international number, it is unlimited as advertised.


Conclusion :
HUP35 is better for not nagging Subscribers to topup even though the credit balance is Zero Ringgit.

This post has been edited by azhar75: Jun 12 2020, 04:40 PM

If location and 4G coverage are about the same for UMobile, Maxis and Celcom, UMobile's GX38 should be the outright overall winner in this celco war for low-end/affordable "unlimited" data prepaid phone plan subscribers. Maxis HUP35/45 should be the outright overall loser.

Why compare non-phone-plan features like cash-backs, KFC free gifts, rebates, etc which are not permanent features of the above phone plans.? These offers from external affiliated companies, eg e-Wallet companies, can disappear or they often come-and-go.
....... So, it's more important for interested subscribers to check their locations' 4G coverage map and preferably carry out a prior test of the celco's 4G signal strength by buying the Starter Pack that costs about RM10 or ask a friend using the celco service to come to your location to do the test.
.

This post has been edited by lurkingaround: Jun 12 2020, 05:01 PM

If other telco can offer valuable and useful rewards, why not do the same?

HUP35 has better rewards than CUP35. Hopefully, GX38 will follow too.

Now we wait digi join only

Oh yeah... among the telcos that offer valuable rewards, I found only DiGi and Maxis/Hotlinks offerings are "worth" to try... Yellow Momok is still sleeping in the corner... Perhaps they will give a shock on the Postpaid plan(s) rather than prepaid... A totally drastic move with tagline:

"Unlimited Validity, Internet and Call with DiGi Postpaid DP35" ... LOL

OTOH,
The HUP35 has reached Gold Level:



This post has been edited by azhar75: Jun 12 2020, 06:23 PM

Kucing dont mimpi la will never happen

What the benefits of gold?

Heard some ppl said daily reward will change from 5 point to 10...every month reset

Yes... the points will double in Gold Level... But those points are not permanent. So, don't put high hopes on the rewards/vouchers offered but at least we can enjoy the "little" perks every month... it is indirectly "cashback" but not in Ringgit Malaysia denomination...

We do not need to do any topup or purchase to collect these points... Just open the app daily and tap 2 of the "collect" buttons... no hidden agenda as of now (in terms of collecting the points) and I have redeemed many rewards with satisfactory experience. Do read the TnC before redeem any offers as some does have hidden agenda...

Can someone clarify Gx30 quota Is unlimited? Or is unlimited data with throttled speed after certain quota? Plan to get Gx30 for online studies n zoom most of the time. 1 month use about 200gb.

DiGi has this very unique feature which do not need top-up if your prepaid credit is still enough for next plan renewal called "Always Active". When you subscribe your plan, your active days is already bundled with it making your liner uninterrupted throughout the entire period.

Let's say you subscribed to BiGBonus 28, you're given free 30days Always Active validity days so even if your line already expires in between, it'll already be covered, no need to continue topping up.

For other telcos, let's say you already have RM30 which your active validity is going to end in 3 days but you buy a Weekly plan which can be used for 7 days. In 3 days time your line validity ends, all your calls and data will be barred until you top up again.DiGi's always active validity extend your validity to the end of your plan expires.

.
Khuan0813

Afaik;

The prepaid GX30 phone plan has a normal FUP limit of 100GB per month = throttled to 0.5Mbps thereafter. Normal music/video-streaming is capped at SD/480p/1Mbps. All other Internet usage is at 6Mbps, eg downloading and updating of apps.

Video-calls are not free. So, I'm not sure whether Zoom live video-conferencing calls are free and not capped at SD/480p.

I'm on postpaid GX50 but has not used Zoom before.
.

Kind of confusing but as long as it's not RM1 for 1-day validity, it's a good "feature"...

So, am I right to assume that the topup in Ringgit Malaysia to the DiGi Prepaid does not have "fixed" validity if we subscribed to GB28? The validity follows the GB28 expiry date? Yes... No...?

Tq for clarify. 100gb not so suit me for it. How bout gx50? What is the diff with gx58 too?

Today I give the Huawei Mate 10 Pro a rest... For the last 2 days, the modem has sucked in around 25GB of "unlimited" "DL/UL data" from CUP12 (7 days) subscription.



UL speed is not great for video call though:

Yes the Always Active feature will extend your line's active validity the same day as your GB28 plan expiry date.
So you don't have to always top up if you have lots of credit in your account.Just let it deduct and auto renew until you decide to unsubscribe your data plan.

Say the account has RM22 (balance from topup RM50 for 50 days validity; RM50 - RM28 = RM22). So in order to "re-new" GB28, we just topup RM6 (but no such denomination; so must topup RM10; validity is still 50 days as before); later the system "auto-renew" the GB28, the brand new validity is no more follow the previous 50 days but sort of "OVERWRITTEN" by the validity of GB28 (i.e. 30 days)... is this correct?

Yes as soon as you subscribe to a plan(weekly/monthly renewal), your line active validity will be updated accordingly to follow the subscribed plan expiry date regardless of how much you top up.

now i use ONEXOX
28 months validity
also no problem

Nice... so in conclusion, the "fixed" monthly commitment is always RM30 (because the topup denomination is RM10, RM20, RM30, RM50, etc.). Just non-stop topup RM30 every 31st day, 62th day, 93th day, etc and the validity will follow GB28 all the time...

I like this "validity" feature that DiGi has introduced. Less headache compare to CUP35. Validity system for HUP35 is also str8 forward but less "extra" Ringgit in account compared to DiGi Prepaid system.

No other telco/mvno can challenge XOX in terms of validity... well... perhaps UniFi Mobile #BEBAS is the main challenger for XOX...didn't invest any single sen for the past 1.5 years since webe prepaid was introduced and all 10 SIMs still active ...



Been with XOX for the past 2 years and 6 months... No complaints so far...

This post has been edited by azhar75: Jun 12 2020, 08:44 PM

yes mine will expire in 2025.
by the way we have postpiad call BLACK
have you consider to try it

I've been studying it when it was introduced... but the offerings are not to my "liking"...sorry... me is not the target market for X-Black...

This post has been edited by azhar75: Jun 12 2020, 08:46 PM

not really the fans of validity, just to keep sin number?

I use XOX to "park" 2 numbers... one for old office number (which is now kind of dying; so might kill it next year). The other is for "spam" calls/SMSs....those website forcing us to enter mobile number, I use this XOX number... they can sell/spam/call how many times they want...This XOX "spam" account also has 500MB monthly data acts as a backup if the primary SIM is dead for some reason...so, even if the primary SIM is out of coverage or in the dead-zone coverage, the XOX dummy/spam SIM saves the day ... there were numerous times this dummy XOX has "covered" the "weakness" of GX50/58 for the past 2.5 years...

This post has been edited by azhar75: Jun 12 2020, 09:13 PM

.
Same normal FUP limit and music/video-streaming cap.
....... Prepaid GX30 = 6Mbps/6GB hotspot data ; GX50 = 5Mbps/5GB hotspot ; GX68 = unlimited speed/5GB hotspot.

You should have a look at postpaid Digi Infinite 100 = 10Mbps/20GB hotspot data ; FUP limit should be about 500GB of data per month ; no music/video-streaming cap ; ...
and Digi Infinite 150 = unlimited speed, data and hotspot ; FUP limit is 1TB of data per month, thereafter throttled to 5Mbps.

Also Celcom Mega phone plans with unlimited data and/or unlimited speed Addons = total costs about RM98 to RM148. Not sure about the FUP limit.
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