After 3 years 2 months with UM Postpaid, it's time to rotate...


This thread "shall" be flooded with Sales Agents soon. War is in the making between Sales Agents and I can see kopitiam style will emerge...

Thanx to the TS for the initiative. We can now see who is willing to switch in days to come...

Let's wait together-gether... I admire DiGi's on-site customer support... the rest are to my expectations ...

Postpaid war wait next year...LOL... Give Prepaid the chance 1st....LOL...

OTOH,

Orange does not want to let me go (... yet...) :


This post has been edited by azhar75: Jun 11 2020, 04:49 PM

GX58 ------> CUP35 in less than 17 calendar hours:



If CUP35 disappointed, HUP35 is next in the waiting list...

p/s : MNP-i is 100% free at any Celcom Bluecube Centres. No charges to get the SIM pack. They shall give generic SIM below:



Once successfully activated, inside this SIM there is free RM5.85 credit & 300MB data valid for 5 days.


This post has been edited by azhar75: Jun 12 2020, 09:07 AM

That claim is valid from my end as well... Especially after 10pm...

CUP35 is not as fast (both DL & UL) as HUP35 :

HUP35 Malaysia Server	CUP35 Malaysia Server

HUP35 Las Vegas Server	CUP35 Las Vegas Server

HUP35 London Server	CUP35 London Server

But Plus, in terms of "stability" to maintain to above speeds "all the time" no matter where we are, HUP35 is slightly better than CUP35...

This post has been edited by azhar75: Jun 12 2020, 10:44 AM

On that note, we DIDN'T get what we pay for...

I was hoping UM to call me to counter offer just like DiGi "Customers Retain Program"... Unfortunately, they are willing to let me go wholeheartedly... kudos to UM for not "locking" the Subscribers.... unlike the Red/Green Team with their "cooling period" agenda...

I hope UM will search back their archives of "monthly" reports that I've made since SEPTEMBER 2019... They should understand why I finally MNP-o...

Maybe kratosgrab can answer that Q based on his experience at Maxis Centre.. Me just directly bought the RED Starter Pack on Day 1 of launching.

The war between Sales Agent started...? Pop-corn please... LOL...

I've opened 3 MCMC cases for Maxis; 1 for DiGi; 1 for Celcom; 1 for YES... So, yeah... can "trade" me as "Bad" Customers having extremely "bad" experience(s)... Using my rights as Consumer as always...

Having said that, DiGi did call me to counter offer when I was to MNP-o...but the package is not as attractive as I was expecting...

For me it's the CONSUMERS that has to be blamed... We "MUST" read their TnCs before commit... If they really "cheated", go for legal actions as CONSUMERS' rights...

The Telco is doing their stunts to attract CONSUMERS... we as the CONSUMERS have to be cautious ...

Of course "rakyat" don't have time to read the TnC... so, back to square one.. CONSUMERS is to be blamed...

If it's useless to read and understand the TnCs, then, might as well all telcos don't publish the TnC in the first place...

As for Hotlink case, they really made the mistake and redeemed it by updating the TnC accordingly. I can open legal case against them but they moved quickly. Kudos for that action... So, we should be aware that any TnCs in this planet is deemed to be changed; with or without notice... Now that Hotlink has opened a new chapter in "Unlimited" terms, all telcos MUST publish their FUP data Limit/Cap... So, tell a tale for everyone... Now that my main number is under CUP35 (very vague TnCs indeed), I will monitor the claims and take legal action(s) if complaints are not entertained...

We should see Hotlink will keep on updating their TnCs from time to time to monitor the situations ... the same goes for other telcos...

Conclusion:
Rules are made to be broken...read, understand and take action(s) if necessary...

This post has been edited by azhar75: Jun 12 2020, 12:29 PM

"Mencadangkan"....

Awaiting for offcial TnC...

It says Unlimited "Internet" ... not Unlimited "Data per month"... so, from my POV, there's nothing wrong with that "tactics"...

I'm awaiting for other telco(s) to use tactics "Truly Unlimited DL/UL Data PER MONTH"... who dare to do this...? So far as per TnC inside CUP35, it is unlimited DATA per month becoz it is the Subscribers who "set" the DATA per MONTH.. very vague indeed... well, we can monitor our daily/monthly HEAVIEST usages and see whether they really above the volume allocation as mentioned in their TnC:


Conclusion:
HUP35 = 50GB @ 3Mbps
CUP35 = varies @ varies speed (very-very-very vague and hiding behind their infamous "best effort basis"

This post has been edited by azhar75: Jun 12 2020, 01:30 PM

Hotlink, please update again the FUP Limit to 972GB data per month for 3Mbps. Same goes for other telcos promoting Unlimited "Internet" passes/plans/packages/promos...



Others may open legal case if agree with the above "suggestion".

This post has been edited by azhar75: Jun 12 2020, 01:52 PM

Careline support charges:

HUP35 @ 123 = Free even credit balance is ZERO.

CUP35 @ 1111 = RM0.50/minute (Local call rate for +6019-601 1111)

Only if activate CUP35. Once CUP35 expired, all careline numbers are chargeable. HUP35 even if expired, careline123 is free all the time.

As of today, I have not activated the CUP35 and rely on 5 days starter pack freebies first.

This post has been edited by azhar75: Jun 12 2020, 03:29 PM

Anyone know the difference between "Credit" Reload and "Internet" Reload?

CUP35 minimum in-app reload = RM5



Pre-Conclusion : Must Topup RM30 + RM5 separately. Validity still 30 days.

HUP35 minimum in-app reload = RM10 (Except reload tickets)



Pre-Conclusion : With HotlinkMu Offers, can just topup RM30 and get RM5 free credit. Validity is 30 days. HUP35 is better.

Conclusion :
CUP35 nett monthly commitment = RM30 + RM5 = RM35.
HUP35 nett monthly commitment = RM30 only.

This post has been edited by azhar75: Jun 12 2020, 04:17 PM