QUOTE(andrekua2 @ Jun 8 2020, 06:22 PM)
I think I can say my experience differs from yours. Most of the taiwanese pc hardware that I bought has great after sales support, whereas those american brands has really poor support taking months for simple RMA. Yeah, they do replaced it in the end but not after being sent in for months. Apple sent back the same iPad with backlight bleeding after weeks. Mushkin merely gave a RM140 credit for a failed SSD after months.
Only positive with a western company would be Western Digital.
i have no issue with dell n HP today complaint next day (max three day) exchange on the spot, be it office or home use.
My Sony Mobile can't replace me a new unit but 100% refund after two week, same go with Samsung.
Asus Padphone battery pregnant after 8 month, no warranty.
Huawei Mate 20 green light (minor), no replace and consider not faulty at their site, went Huawei FB group, post there and my account BAN.
Lenova send for warranty claim due to charging issue, 2 month to detect problem, 3 month for part arrived but refuse for claim cause my phone warranty expired at 4 month.
Lenova Laptop keyboard pop up in FIRST day but cant claim.
edited:
that why i love POCO, break, broke, lost or what soever, get a new one.
This post has been edited by XXXOOOXXXOOO: Jun 8 2020, 06:36 PM