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 Wise (Transferwise) Malaysia Discussion, v1.0

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The1stHumanBeing
post Jan 27 2022, 08:14 AM

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QUOTE(Hoshiyuu @ Jan 27 2022, 12:45 AM)
Er, I'm sorry if I misunderstood, but have you checked your CIMB SG to see if your money is there?

Reading back your post, I think your intention is to send money to CIMB SG right?

Then, the customer service support said your money is sent to CIMB SG (bank code 7986) and the recipient number starts with 1 right?

And you think that you got it wrong because the recipient bank said CIMB Berhad? Just FYI CIMB SG official name is CIMB Bank Berhad (Singapore Branch). As you mentioned, transfer validity refers only to the account number itself, which you have not entered wrongly.

Again, sorry if I got the situation wrong.

user posted image
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Yeah agree with Hoshiyuu, if I understood you correctly Davidtcf.

Your intention was to transfer money from your CIMB MY account to your CIMB SG account via Wise.

So far, you have asked CIMB MY and Wise regarding the transaction you made. Maybe consider getting in touch with CIMB SG regarding your funds. Since CIMB SG are also part of the transaction process.

According to my search, CIMB SG is legally named CIMB Bank Berhad (Singapore Branch) from the website link I found below.
https://www.cimb.com/en/who-we-are/our-pres.../singapore.html

Trying to save a recipient's details on Wise, CIMB SG is legally named CIMB Bank Berhad and it gives a bank code of 7986; when I wanted to check back on my recipient's details.

I suggest you also communicate with CIMB SG just to be sure; financial institutions are highly regulated in order to prevent money laundering and funding terrorism. There is no way your money can just get lost in a transaction .

This post has been edited by The1stHumanBeing: Jan 27 2022, 08:23 AM
Davidtcf
post Jan 27 2022, 09:06 AM

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I transfered it using this method earlier via SGD wallet. Yeah I went and checked again seems like they are all SG banks. I think..
Didn't realize earlier if change wallet currency the list of banks will change also.. They change according to that currency's local banks? Example if SGD shows SG banks, MYR shows Malaysia banks?

Ziet youtube showing how to transfer for his CIMB IBKR also similar. Just a few extra steps such as login to bank etc. If use this method then don't have.

user posted image

I had emailed CIMB SG already at atyourservice@cimb.com now wait their reply. Thing is no one from Singapore side contacted me yet. It's a new CIMB account first time trying to deposit money.

This post has been edited by Davidtcf: Jan 27 2022, 09:08 AM
Mr Gray
post Jan 27 2022, 09:30 AM

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QUOTE(Davidtcf @ Jan 22 2022, 11:41 AM)
Anyone got transfer to wrong bank before? Did u manage to get back the money?

I was suppose to transfer to my SG CIMB but instead transferred to MY CIMB. It is my first time doing this transfer. I inserted my own name and SG CIMB bank account number. Funds still went through as Wise do not do any account number checking on their end.

Really frustrated now as wise don’t work on Saturday and Sunday. Haih all due to my stupidity didn’t check properly did the transfer too fast now regret. Should have checked YouTube properly on how to transfer from Local bank to Wise, then to SG CIMB before assuming.😢

Their multi currency feature confused me I went to put money in SGD wallet then thought money going out there will be to Singapore. Name of bank is CIMB Bernard but I still didn’t catch that mistake zzz.

Already called CIMB and logged ticket to Wise.
CIMB say bank should auto reject for this.. but I’m not sure now as they also told me there are CIMB bank loan accounts starting with number 1 (Singapore account number starts with 1). I wanted to ask them check if this account number exists in CIMB Malaysia but they tell me cannot.. due to customer privacy. F**k.🤬 now can only depend on Wise to help as I had attached transfer receipt.. And really hope CIMB MY there reject the transfer and bounce back to Wise.

Don’t be like me guys. Always double or triple check especially if first time transferring.😭
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Could you clarify if you transfer out SGD or MYR? If you transfer SGD, automatically, you could only select Singapore’s banks.

Or did you transfer MYR to CIMB Malaysia, but you inserted CIMB SG account number? If this is the case, you could just do instant transfer (say RM1, from any of your existing Malaysian bank) to this account number to see if the same number, exist in CIMB Malaysia.

If the account number existed, it is probably owned by someone else, but you will know the account holder name, and proceed to report this to cimb to get your money back.

if the account number didnt exist, by right, the transaction should be reversed and you should get your money back.

I have a suspicion that your SG account number, the same number also exist in Malaysia. Hence that is why the transaction was successful in wise.

As mentioned by other forumers, CIMB registered name in Singapore is CIMB Bank Berhad.

Could you show the screenshot showing the transfer is successful?

This post has been edited by Mr Gray: Jan 27 2022, 09:31 AM
Davidtcf
post Jan 27 2022, 09:41 AM

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QUOTE(Mr Gray @ Jan 27 2022, 09:30 AM)
Could you clarify if you transfer out SGD or MYR? If you transfer SGD, automatically, you could only select Singapore’s banks.

Or did you transfer MYR to CIMB Malaysia, but you inserted CIMB SG account number? If this is the case, you could just do instant transfer (say RM1, from any of your existing Malaysian bank)  to this account number to see if the same number, exist in CIMB Malaysia.

If the account number existed, it is probably owned by someone else, but you will know the account holder name, and proceed to report this to cimb to get your money back.

if the account number didnt exist, by right, the transaction should be reversed and you should get your money back.

I have a suspicion that your SG account number, the same number also exist in Malaysia. Hence that is why the transaction was successful in wise.

As mentioned by other forumers, CIMB registered name in Singapore is CIMB Bank Berhad.

Could you show the screenshot showing the transfer is successful?
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I see.. means I sent it to CIMB SG to my SG account number.
I selected my SGD wallet earlier, selected local bank tab > then chose CIMB Bank Berhard, then transfer out.. just that if compare to the below video, Ziet's video has more steps in it:



The transfer might have missed a few steps, thats why so many days already also CIMB didn't contact me. Ziet mention first transfer using Wise is still working:



I followed the second video without referring to the first video on the exact steps. That's why end up can transfer wrong. Haih what a mess.
now just hoping SG CIMB can trace the money... cry.gif

This post has been edited by Davidtcf: Jan 27 2022, 10:04 AM
Davidtcf
post Jan 27 2022, 12:00 PM

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HOLY COW THE MONEY IS INDEED IN CIMB SG ACCOUNT.

Why Wise make the Wallet currency interface so confusing?? They stated local banks but is actually changing according to the currency chosen..
WALAO WEH MAKE ME RUN AROUND LIKE HEADLESS CHICKEN. shocking.gif

The moment I called SG cimb then they straight told me they saw the money in my SG CIMB already. doh.gif
Now all I need to do is perform KYC transfer from CIMB MY to SG with SGD1 buck to activate the account.

sorry for troubling all of u, and THANK YOU SO MUCH for all the help here. You guys are AWESOME!! thumbup.gif

I would not have realize this without posting all the screenshots here and getting a respond laugh.gif
Mr Gray
post Jan 27 2022, 12:02 PM

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QUOTE(Davidtcf @ Jan 27 2022, 09:41 AM)
I see.. means I sent it to CIMB SG to my SG account number.
I selected my SGD wallet earlier, selected local bank tab > then chose CIMB Bank Berhard, then transfer out.. just that if compare to the below video, Ziet's video has more steps in it:



The transfer might have missed a few steps, thats why so many days already also CIMB didn't contact me. Ziet mention first transfer using Wise is still working:



I followed the second video without referring to the first video on the exact steps. That's why end up can transfer wrong. Haih what a mess.
now just hoping SG CIMB can trace the money...  cry.gif
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I'm sorry, I still didn't quite understand where is the wrong step?

I'm still not sure if you send out SGD or MYR.

The transaction pages as the images that I've attached below would help to verify.

user posted image
user posted image

This post has been edited by Mr Gray: Jan 27 2022, 12:04 PM
Davidtcf
post Jan 27 2022, 12:05 PM

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QUOTE(Mr Gray @ Jan 27 2022, 12:02 PM)
I'm sorry, I still didn't quite understand where is the wrong step?
resolved already money is in my SG CIMB.. I did not realize it coz account not yet activated couldn't see.
Called CIMB SG they confirmed with me the money is there. smile.gif
Mr Gray
post Jan 27 2022, 12:13 PM

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QUOTE(Davidtcf @ Jan 27 2022, 12:05 PM)
resolved already money is in my SG CIMB.. I did not realize it coz account not yet activated couldn't see.
Called CIMB SG they confirmed with me the money is there.  smile.gif
*
Haha LOL that's why. Normal account, can immediately see if the money already

It's just because your account not activated yet. Hence cannot see the money in there.

This post has been edited by Mr Gray: Jan 27 2022, 12:19 PM
jack2
post Jan 27 2022, 12:55 PM

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QUOTE(Hoshiyuu @ Jan 27 2022, 12:45 AM)
Er, I'm sorry if I misunderstood, but have you checked your CIMB SG to see if your money is there?

Reading back your post, I think your intention is to send money to CIMB SG right?

Then, the customer service support said your money is sent to CIMB SG (bank code 7986) and the recipient number starts with 1 right?

And you think that you got it wrong because the recipient bank said CIMB Berhad? Just FYI CIMB SG official name is CIMB Bank Berhad (Singapore Branch). As you mentioned, transfer validity refers only to the account number itself, which you have not entered wrongly.

Again, sorry if I got the situation wrong.

user posted image
*
QUOTE(The1stHumanBeing @ Jan 27 2022, 08:14 AM)
Yeah agree with Hoshiyuu, if I understood you correctly Davidtcf.

Your intention was to transfer money from your CIMB MY account to your CIMB SG account via Wise.

So far, you have asked CIMB MY and Wise regarding the transaction you made. Maybe consider getting in touch with CIMB SG regarding your funds. Since CIMB SG are also part of the transaction process.

According to my search, CIMB SG is legally named CIMB Bank Berhad (Singapore Branch) from the website link I found below.
https://www.cimb.com/en/who-we-are/our-pres.../singapore.html

Trying to save a recipient's details on Wise, CIMB SG is legally named CIMB Bank Berhad and it gives a bank code of 7986; when I wanted to check back on my recipient's details.

I suggest you also communicate with CIMB SG just to be sure; financial institutions are highly regulated in order to prevent money laundering and funding terrorism. There is no way your money can just get lost in a transaction .
*
QUOTE(Davidtcf @ Jan 27 2022, 09:06 AM)
I transfered it using this method earlier via SGD wallet. Yeah I went and checked again seems like they are all SG banks. I think..
Didn't realize earlier if change wallet currency the list of banks will change also.. They change according to that currency's local banks? Example if SGD shows SG banks, MYR shows Malaysia banks?

Ziet youtube showing how to transfer for his CIMB IBKR also similar. Just a few extra steps such as login to bank etc. If use this method then don't have.

user posted image

I had emailed CIMB SG already at atyourservice@cimb.com now wait their reply. Thing is no one from Singapore side contacted me yet. It's a new CIMB account first time trying to deposit money.
*
QUOTE(Davidtcf @ Jan 27 2022, 12:00 PM)
HOLY COW THE MONEY IS INDEED IN CIMB SG ACCOUNT.

Why Wise make the Wallet currency interface so confusing?? They stated local banks but is actually changing according to the currency chosen..
WALAO WEH MAKE ME RUN AROUND LIKE HEADLESS CHICKEN.  shocking.gif

The moment I called SG cimb then they straight told me they saw the money in my SG CIMB already.  doh.gif
Now all I need to do is perform KYC transfer from CIMB MY to SG with SGD1 buck to activate the account.

sorry for troubling all of u, and THANK YOU SO MUCH for all the help here. You guys are AWESOME!!  thumbup.gif

I would not have realize this without posting all the screenshots here and getting a respond  laugh.gif
*
TS is making all to confuse,not cimb or wise

Davidtcf
post Jan 27 2022, 01:31 PM

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QUOTE(jack2 @ Jan 27 2022, 12:55 PM)
TS is making all to confuse,not cimb or wise
*
yeah I know right .. I also SMH at what just happened. doh.gif rclxub.gif sweat.gif

This post has been edited by Davidtcf: Jan 27 2022, 01:36 PM
avinlim
post Jan 27 2022, 03:04 PM

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QUOTE(Davidtcf @ Jan 27 2022, 12:00 PM)
HOLY COW THE MONEY IS INDEED IN CIMB SG ACCOUNT.

Why Wise make the Wallet currency interface so confusing?? They stated local banks but is actually changing according to the currency chosen..
WALAO WEH MAKE ME RUN AROUND LIKE HEADLESS CHICKEN.  shocking.gif

The moment I called SG cimb then they straight told me they saw the money in my SG CIMB already.  doh.gif
Now all I need to do is perform KYC transfer from CIMB MY to SG with SGD1 buck to activate the account.

sorry for troubling all of u, and THANK YOU SO MUCH for all the help here. You guys are AWESOME!!  thumbup.gif

I would not have realize this without posting all the screenshots here and getting a respond  laugh.gif
*
Dont Play play with all the sifu sifu here....all very geng chou one. Great that ur problem solved.
The1stHumanBeing
post Jan 27 2022, 04:39 PM

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QUOTE(Davidtcf @ Jan 27 2022, 12:05 PM)
resolved already money is in my SG CIMB.. I did not realize it coz account not yet activated couldn't see.
Called CIMB SG they confirmed with me the money is there.  smile.gif
*
Bruh, you worry yourself for nothing. At least, you know your money is safe in your new CIMB SG account. Wish you the best in your SG account expenses smile.gif

nate_nightroad
post Jan 27 2022, 10:42 PM

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So the wise card's paywave is a hit or miss thing..some terminal can detect, some cannot…wtf, my card broken or what?
Hoshiyuu
post Jan 27 2022, 10:53 PM

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QUOTE(nate_nightroad @ Jan 27 2022, 10:42 PM)
So the wise card's paywave is a hit or miss thing..some terminal can detect, some cannot…wtf, my card broken or what?
*
My going theory is that Wise is categorized under foreign/international credit card and still taking its time to transition through its acceptance biggrin.gif
Davidtcf
post Jan 28 2022, 11:21 AM

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QUOTE(avinlim @ Jan 27 2022, 03:04 PM)
Dont Play play with all the sifu sifu here....all very geng chou one. Great that ur problem solved.
*
agree.. glad that I shared my problem.. else till now won't know the reality of what's going on.

thanks all once again notworthy.gif

This post has been edited by Davidtcf: Jan 28 2022, 11:21 AM
wkkm007
post Jan 29 2022, 06:01 PM

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Can I use wise card at petrol ⛽ pump?
Thank you
The1stHumanBeing
post Jan 29 2022, 06:32 PM

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QUOTE(wkkm007 @ Jan 29 2022, 06:01 PM)
Can I use wise card at petrol ⛽ pump?
Thank you
*
Can, but you need at least RM200 balance, as they would hold the RM200 before returning to you the unused amount so like you refuel RM50, they would return RM150.

Kadaj
post Jan 29 2022, 11:19 PM

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QUOTE(The1stHumanBeing @ Jan 29 2022, 06:32 PM)
Can, but you need at least RM200 balance, as they would hold the RM200 before returning to you the unused amount so like you refuel RM50, they would return RM150.
*
It will withhold RM200 if you DIY.
It will not withhold RM200 if you paid at the counter.

I still think it's a lousy system.
SUSxander83
post Jan 30 2022, 02:59 AM

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QUOTE(Kadaj @ Jan 29 2022, 11:19 PM)
It will withhold RM200 if you DIY.
It will not withhold RM200 if you paid at the counter.

I still think it's a lousy system.
*
Blame the banks and thanks to BNM as well doh.gif
Mr Gray
post Jan 30 2022, 12:36 PM

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QUOTE(nate_nightroad @ Jan 27 2022, 10:42 PM)
So the wise card's paywave is a hit or miss thing..some terminal can detect, some cannot…wtf, my card broken or what?
*
The reason why I think it's still best to use Malaysian debit/credit card for wave transactions in Malaysia.

Sometimes use Wise card can wave, sometimes have to use pin, so leceh.

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