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Unifi Official TM UniFi High Speed Broadband Thread V38, READ 1ST PAGE FOR TURBO SPEED INFO!

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xCryptik
post Jun 10 2020, 11:27 AM

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QUOTE(dragna @ Jun 10 2020, 12:08 PM)
Anyone logged in to Unifi's site? It asked to update with profile with passport number etc.. else can't proceed.
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I was waiting for someone to post this.
Pending Passport and Organisation right?
leo_kiatez
post Jun 10 2020, 12:43 PM

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QUOTE(acapniamaxtor @ Jun 9 2020, 09:50 PM)
Got upgrade last saturday from30mbps to 50 mbps. Bercukurlah. New router no more hypptv lagging n dc  biggrin.gif  biggrin.gif

user posted image
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Free upgrade?
stinger
post Jun 10 2020, 02:00 PM

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QUOTE(stinger @ Jun 9 2020, 08:30 PM)
I am having this problem : - Everytime when there is a thunderstorm my unifi modem will get PON blinking then LOS red led blinking, i lost internet for whole night but on morning it's back online - PON green solid led.

I report the problem on 100 hotline twice, but technical case just get resolved overtime and never came to check the cables at all - I even asked for it.

Anyone had this issue before? I suspect my fibre cable / port on the tiang gets wet and breaking the connection.
*
ok tm fixed it for me, the fibre cable behind has bite signs so had to replace the whole cable to fibre pillar - no charge.
QuantumEdge
post Jun 10 2020, 02:04 PM

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QUOTE(stinger @ Jun 10 2020, 02:00 PM)
ok tm fixed it for me, the fibre cable behind has bite signs so had to replace the whole cable to fibre pillar - no charge.
*
Damn, so rats do chew on cables...
LostAndFound
post Jun 10 2020, 02:22 PM

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QUOTE(QuantumEdge @ Jun 10 2020, 02:04 PM)
Damn, so rats do chew on cables...
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Definitely, I lost my fibreoptic to that before. The TM service guy who came (few hours time) showed me the bite marks. Funny thing is it happened in daylight, because one minute I was using internet then suddenly got disconnected....
MX510
post Jun 10 2020, 05:44 PM

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Ok guys

Here are my latest finding if you are heavy users and use your own modem for UniFi it's possible that your mac address has been throttled by TM .I got another 1 friend same case like mine on 800 Mbps

Change the username also didn't help and surprisingly switch back TM Modem TP-Link fix the capping issue .

Had to do AP mode for third party hardware

It looks like TM put QOS speed on third party modem hardware for those heavy users.





y500
post Jun 10 2020, 05:47 PM

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QUOTE(MX510 @ Jun 10 2020, 05:44 PM)
Ok guys

Here are my latest finding if you are heavy users and use your own modem for UniFi it's possible that your mac address has been throttled by TM .I got another 1 friend same case like mine on 800 Mbps

Change the username also didn't help and surprisingly switch back TM Modem TP-Link fix the capping issue .

Had to do AP mode for third party hardware

It looks like TM put QOS speed on third party modem hardware for those heavy users.
*
u mean router? hmm.gif

make a video, report mcmc, viral about how TM secretly thottle the speed.
MX510
post Jun 10 2020, 07:28 PM

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QUOTE(y500 @ Jun 10 2020, 05:47 PM)
u mean router? hmm.gif

make a video, report mcmc, viral about how TM secretly thottle the speed.
*
Yeah they capped the mac address for your router
heLL_bOy
post Jun 10 2020, 07:59 PM

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QUOTE(MX510 @ Jun 10 2020, 07:28 PM)
Yeah they capped the mac address for your router
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how was your download speed to fdcserver in japan or HK lately?


MX510
post Jun 10 2020, 08:44 PM

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QUOTE(heLL_bOy @ Jun 10 2020, 07:59 PM)
how was your download speed to fdcserver in japan or HK lately?
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I'm getting full speed to my server no issue at all only the problem using this stock TP-Link AC1200 cpu resources spike very high and crashed few times already

I will test to HK and Japan later as all my content is now based on Server in Europe
acapniamaxtor
post Jun 10 2020, 08:48 PM

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QUOTE(leo_kiatez @ Jun 10 2020, 12:43 PM)
Free upgrade?
*
add rm10
asellus
post Jun 10 2020, 09:45 PM

#gompusas
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QUOTE(MX510 @ Jun 10 2020, 05:44 PM)
Ok guys

Here are my latest finding if you are heavy users and use your own modem for UniFi it's possible that your mac address has been throttled by TM .I got another 1 friend same case like mine on 800 Mbps

Change the username also didn't help and surprisingly switch back TM Modem TP-Link fix the capping issue .

Had to do AP mode for third party hardware

It looks like TM put QOS speed on third party modem hardware for those heavy users.
*
Just clone the TP-Link MAC address to your own router?
Hezegroth
post Jun 11 2020, 12:28 AM

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hi,

my hometown unifi lite use zte modem before. lightning strike they replace this netis shit.

any suggestion on replacement tplink/dlink ?
Mazda9
post Jun 11 2020, 09:55 AM

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Hi Guys,

Im subscribed to 800mbps plan. Past one week, my connection gets really slow at night and this has been going on past one week. Once i restart my router daily at night, everything is back to normal. Does anyone else have similar issues like me? What could be wrong?
cannavaro
post Jun 11 2020, 10:07 AM

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QUOTE(MX510 @ Jun 10 2020, 05:44 PM)
Ok guys

Here are my latest finding if you are heavy users and use your own modem for UniFi it's possible that your mac address has been throttled by TM .I got another 1 friend same case like mine on 800 Mbps

Change the username also didn't help and surprisingly switch back TM Modem TP-Link fix the capping issue .

Had to do AP mode for third party hardware

It looks like TM put QOS speed on third party modem hardware for those heavy users.
*
how much bandwidth used is considered heavy usage?
dragna
post Jun 11 2020, 12:05 PM


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QUOTE(xCryptik @ Jun 10 2020, 11:27 AM)
I was waiting for someone to post this.
Pending Passport and Organisation right?
*
Yeah.
SUSdadah
post Jun 11 2020, 03:50 PM

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QUOTE(stinger @ Jun 10 2020, 02:00 PM)
ok tm fixed it for me, the fibre cable behind has bite signs so had to replace the whole cable to fibre pillar - no charge.
*
how long did it take for them to come and fix? Mine so many times already kena. Been waiting since yesterday no news from them.
QuantumEdge
post Jun 11 2020, 04:43 PM

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user posted image
Saw workers pulling aerial fiber on poles today, no DP yet...
How are they going to connect this fiber to the manhole nearby tho? Just wondering...
MrSpeedy
post Jun 11 2020, 06:12 PM

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QUOTE(QuantumEdge @ Jun 11 2020, 04:43 PM)
user posted image
Saw workers pulling aerial fiber on poles today, no DP yet...
How are they going to connect this fiber to the manhole nearby tho? Just wondering...
*
In my experience, I waited for almost 1 year then they installed the white FDP
stinger
post Jun 11 2020, 07:04 PM

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QUOTE(dadah @ Jun 11 2020, 03:50 PM)
how long did it take for them to come and fix? Mine so many times already kena. Been waiting since yesterday no news from them.
*
I raise 3 case and whole week mad.gif ranting.gif

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