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Enquiries/Recommendations Buying directly from Lenovo Malaysia website?

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ryansxs
post Dec 30 2020, 04:12 PM

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QUOTE(karheng @ Dec 30 2020, 02:48 PM)
Finally received today.
Order date : 27 Nov 2020
Ship date : 23 Dec 2020 Hefei, CN
Received date: 30 Dec 2020

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You Xmas gift has arrived :-D
Happy new year!
Stoneboomer P
post Dec 30 2020, 04:16 PM

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QUOTE(karheng @ Dec 30 2020, 02:48 PM)
Finally received today.
Order date : 27 Nov 2020
Ship date : 23 Dec 2020 Hefei, CN
Received date: 30 Dec 2020

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huhuhu i'm still waiting cry.gif

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blur19755
post Dec 30 2020, 04:51 PM

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Remember to register your notebook to lenovo website ya? And adjust your date to the notebook arrival date, so that your warranty will start from there..
ryansxs
post Dec 30 2020, 05:03 PM

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QUOTE(blur19755 @ Dec 30 2020, 04:51 PM)
Remember to register your notebook to lenovo website ya? And adjust your date to the notebook arrival date, so that your warranty will start from there..
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when does it usually starts?
blur19755
post Dec 30 2020, 05:24 PM

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QUOTE(ryansxs @ Dec 30 2020, 05:03 PM)
when does it usually starts?
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i called up to their customer service, i was told the warranty starts right after the notebook shipped out from factory.
So need to change it during registration, and i still waiting it to be reflect in the portal.
justanovice
post Dec 30 2020, 05:26 PM

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Hi all, I am interested to get a T14 with ryzen 7 and 16gb ram, at the moment the website has a ‘deal’ selling about rm4366 after using CHECKOUT.
Does lenovo have discounts or sales from time to time?
Not in hurry and can wait for delivery.
Thanks all
karheng
post Dec 30 2020, 07:10 PM

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I haven't got time to unbox now.
For the warranty, I already lookup using their website, just key in the serial number, where you can see when they shipped.
So we don't need to register again. It will start counting from shipped date.

here is the link to check and warranty lookup:
https://pcsupport.lenovo.com/my/en/warranty...rranty%20Lookup

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chkwong
post Dec 30 2020, 08:24 PM

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QUOTE(justanovice @ Dec 30 2020, 05:26 PM)
Hi all, I am interested to get a T14 with ryzen 7 and 16gb ram, at the moment the website has a ‘deal’ selling about rm4366 after using CHECKOUT.
Does lenovo have discounts or sales from time to time?
Not in hurry and can wait for delivery.
Thanks all
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Yes, they do. It's a bit like stock market pricing, sometimes up and down. The best deals are usually during festive season. So, far, the best deal I've seen is 3.3k for full spec X13 after discount for 16GB RAM, 512 GB SSD, touch screen LCD 100%sRGB, 4750U Pro.
_reinaru P
post Dec 30 2020, 10:07 PM

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https://pictr.com/image/7jdbEv

is this normal???
ericricky P
post Dec 30 2020, 10:29 PM

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QUOTE(_reinaru @ Dec 30 2020, 10:07 PM)
No. I got the same problem. I called them this morning and the rep said that it is the system problem. They said they will send me an email to update the status but until now I haven't received the email.


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DonutZai
post Dec 30 2020, 10:32 PM

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QUOTE(Stoneboomer @ Dec 30 2020, 04:16 PM)
huhuhu i'm still waiting  cry.gif

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Same status and date. No delivery. biggrin.gif
karheng
post Dec 30 2020, 11:26 PM

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QUOTE(Stoneboomer @ Dec 30 2020, 04:16 PM)
huhuhu i'm still waiting  cry.gif

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you can track via easyparcel to get more details on the status, but they never show "out of delivery" and suddenly arrived.
https://easyparcel.com/my/en/track/ups/

When you see "Your package was released by the customs agency", you should able to get it on next day like my case. ( of course I'm staying at KL)

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Stoneboomer P
post Dec 30 2020, 11:42 PM

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QUOTE(karheng @ Dec 30 2020, 11:26 PM)
you can track via easyparcel to get more details on the status, but they never show "out of delivery" and suddenly arrived.
https://easyparcel.com/my/en/track/ups/

When you see "Your package was released by the customs agency", you should able to get it on next day like my case. ( of course I'm staying at KL)

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I see.. thanks for the info. Now I know mine is currently at warehouse scan, the ones on UPS shows too little details haha. Probably last day of 2020 or 2nd Jan 2021 will arrive I guess..

Wasted my day being so excited waiting for the my laptop replacement to come to my door step sweat.gif

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blur19755
post Dec 31 2020, 02:00 AM

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QUOTE(karheng @ Dec 30 2020, 07:10 PM)
I haven't got time to unbox now.
For the warranty, I already lookup using their website, just key in the serial number, where you can see when they shipped.
So we don't need to register again. It will start counting from shipped date.

here is the link to check and warranty lookup:
https://pcsupport.lenovo.com/my/en/warranty...rranty%20Lookup

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ya... that's why i register it again so that the warranty date adjust to date it arrived at my doorstep.
Initially it was shown starts at 21st Dec, after i did the registration now it's reflected to 29th Dec.
This would be fair if your delivery lead time which might took more than 1 month.

Before i made the purchase, customer service already made clear to me
Lenovo will only start charging(assume credit card payment) once notebook delivered to customer but this does not apply to installment plan.
Warranty will only start once notebook delivered to customer.

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ryansxs
post Dec 31 2020, 10:29 AM

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QUOTE(chkwong @ Dec 30 2020, 08:24 PM)
Yes, they do. It's a bit like stock market pricing, sometimes up and down. The best deals are usually during festive season. So, far, the best deal I've seen is 3.3k for full spec X13 after discount for 16GB RAM, 512 GB SSD, touch screen LCD 100%sRGB, 4750U Pro.
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Really just 3.3k? That's a grab.
s_d_n_10
post Dec 31 2020, 08:27 PM

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Yeay mine arrived at last today 🥰

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ryansxs
post Dec 31 2020, 10:38 PM

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QUOTE(s_d_n_10 @ Dec 31 2020, 08:27 PM)
Yeay mine arrived at last today 🥰

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Great! New year gift :-D

Mine coming in a week time. Cross fingers.
sHawTY
post Jan 1 2021, 02:31 AM

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What the fuck is wrong with Lenovo
The promised shipped out date is within 8 weeks. But when I emailed them, they can't even promise the 14 February 2021 is a confirmed shipped out date

Previous delivery date was on 31 December 2020 doh.gif
nuba
post Jan 1 2021, 05:39 AM

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QUOTE(sHawTY @ Jan 1 2021, 02:31 AM)
What the fuck is wrong with Lenovo
The promised shipped out date is within 8 weeks. But when I emailed them, they can't even promise the 14 February 2021 is a confirmed shipped out date

Previous delivery date was on 31 December 2020 doh.gif
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Dayumm.
When did you make the order? Early November?
ryansxs
post Jan 1 2021, 10:29 AM

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QUOTE(sHawTY @ Jan 1 2021, 02:31 AM)
What the fuck is wrong with Lenovo
The promised shipped out date is within 8 weeks. But when I emailed them, they can't even promise the 14 February 2021 is a confirmed shipped out date

Previous delivery date was on 31 December 2020 doh.gif
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When did you ordered?

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