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Enquiries/Recommendations Buying directly from Lenovo Malaysia website?

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ryansxs
post Dec 23 2020, 04:43 PM

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QUOTE(highflier @ Dec 23 2020, 12:11 PM)
here's mine
[attachmentid=10734775]
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seem all come with ryzen 7 pro 4750 delay until january... :-(
ryansxs
post Dec 26 2020, 08:22 PM

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QUOTE(zedaitch @ Dec 26 2020, 12:40 PM)
Whaaaaaat?! Received today!  rclxm9.gif

user posted image

user posted image

Yesterday morning check still say In Transit. No need to call UPS depot also.

user posted image

user posted image

Looks like off the shelf, so already ready and didn't need assembly. Sticker also looks like customs didn't touch.

Like holiday miracle and got best present (even though bought for myself). Said to myself when ordered, don't complain or make a big fuss, hehehe, takut make the delivery slower.  whistling.gif

Now nervous for unboxing  sweat.gif
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Nice. Happy for you buddy. :-)
Xmas gift for you.
ryansxs
post Dec 26 2020, 09:25 PM

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QUOTE(nuba @ Dec 26 2020, 08:49 PM)
Just found this topic after I made an order through their website yesterday. During the purchase, it was mentioned that it will be shipped within 2 weeks.
Then just realised that 2 weeks is just for them to ship, the delivery period is another story sweat.gif
Hopefully, it won't take much longer than that.
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2 week + shipping is nothing.
there are people here waiting for 6-8 weeks +shipping.
ryansxs
post Dec 27 2020, 04:20 PM

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QUOTE(Chrono-Trigger @ Dec 27 2020, 03:31 PM)
hi how can I add the WWAN (for Sim card) option during ordering of the laptop?

I don't see any option to add it
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you can chat with the CS of lenovo. they should able to help you out.
ryansxs
post Dec 28 2020, 10:51 AM

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QUOTE(Chrono-Trigger @ Dec 28 2020, 10:28 AM)
what is the difference between carry in warranty and on-site support?

Carry in support, I send the laptop to authorized sellers and they send it to depot for me?
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carry in = you send the laptop, wait for them to repair and return

on site = technician will come to your place and fix it on the spot
ryansxs
post Dec 28 2020, 11:50 AM

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QUOTE(Chrono-Trigger @ Dec 28 2020, 11:04 AM)
i live in quite a remote town, so carry in means I need to send the laptop to the service center ?

BTW, what is your opinion on warranty? Any problem with Lenovo laptop so far?

From my own experience with Acer computer, I did send my laptop for repair for 2 times within 3 years, one for dead pixels and another for keyboard dead keys.

I wonder if it will be good idea to buy the 3 years premier warranty , although it does increase the price of the laptop by 10%
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Yes you need to send to their service center, or sometimes the PC shop that you bought can help you to send for you.

Lenovo i have used several units, over 10 years. I can say, rarely i have issues with them (almost nil). Been using X series mostly.

It depends on you, but at least a year warranty is important. When you start to use a laptop, youll notice issues.
Having longer term warranty gives you peace of mind.
ryansxs
post Dec 29 2020, 10:09 AM

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QUOTE(nuba @ Dec 29 2020, 06:29 AM)
Is there any significant difference between "Onsite Support" and "Premier Onsite Support" other than prioritized and faster? The difference in price is very big.

user posted image
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main difference is premier includes software troubleshooting and repair as well.
on top of that, when you have issue they attend to you next working day.
ryansxs
post Dec 29 2020, 11:32 AM

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QUOTE(nuba @ Dec 29 2020, 10:48 AM)
[attachmentid=10740024]

I am already used to wait for few days to receive repairing assistance, so not sure it is worthy to have that big addition to the price.

But, yeah, I can see the main difference here is the hardware and software comprehensive troubleshooting. I am uncertain about software troubleshooting, but for hardware here, does it mean that for non-premier, we need to pay for the spare part, and premier the part is free? The explanation is not really clear.
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warranted parts dont have to pay.
usually battery is the shortest for warranty
ryansxs
post Dec 29 2020, 07:06 PM

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QUOTE(s_d_n_10 @ Dec 29 2020, 06:41 PM)
Congratz bro. So jelly watching others receive their laptop. Mine already 2 days stuck at Sepang 😢

user posted image
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I also jelly. Already reaching 1.5months.....waiting
ryansxs
post Dec 29 2020, 07:23 PM

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QUOTE(s_d_n_10 @ Dec 29 2020, 07:13 PM)
Is your's arrived at Malaysia already? Or not yet shipped?
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not yet ship....sob sob.... bought on 11/11

ryansxs
post Dec 29 2020, 07:34 PM

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QUOTE(s_d_n_10 @ Dec 29 2020, 07:26 PM)
Wow really? What laptop you bought? I bought T14 on 30/11, shipped on 23/11.
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X13 AMD
they said the CPU shortage. so many of these laptops are scheduled to be delivered in January. still crossing fingers
ryansxs
post Dec 30 2020, 04:12 PM

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QUOTE(karheng @ Dec 30 2020, 02:48 PM)
Finally received today.
Order date : 27 Nov 2020
Ship date : 23 Dec 2020 Hefei, CN
Received date: 30 Dec 2020

user posted image
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You Xmas gift has arrived :-D
Happy new year!
ryansxs
post Dec 30 2020, 05:03 PM

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QUOTE(blur19755 @ Dec 30 2020, 04:51 PM)
Remember to register your notebook to lenovo website ya? And adjust your date to the notebook arrival date, so that your warranty will start from there..
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when does it usually starts?
ryansxs
post Dec 31 2020, 10:29 AM

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QUOTE(chkwong @ Dec 30 2020, 08:24 PM)
Yes, they do. It's a bit like stock market pricing, sometimes up and down. The best deals are usually during festive season. So, far, the best deal I've seen is 3.3k for full spec X13 after discount for 16GB RAM, 512 GB SSD, touch screen LCD 100%sRGB, 4750U Pro.
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Really just 3.3k? That's a grab.
ryansxs
post Dec 31 2020, 10:38 PM

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QUOTE(s_d_n_10 @ Dec 31 2020, 08:27 PM)
Yeay mine arrived at last today 🥰

user posted image
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Great! New year gift :-D

Mine coming in a week time. Cross fingers.
ryansxs
post Jan 1 2021, 10:29 AM

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QUOTE(sHawTY @ Jan 1 2021, 02:31 AM)
What the fuck is wrong with Lenovo
The promised shipped out date is within 8 weeks. But when I emailed them, they can't even promise the 14 February 2021 is a confirmed shipped out date

Previous delivery date was on 31 December 2020 doh.gif
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When did you ordered?
ryansxs
post Jan 1 2021, 12:36 PM

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QUOTE(sHawTY @ Jan 1 2021, 12:29 PM)
17 November 2020
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Wah even longer.
You should be getting at most by this month.

Did you chat with the customer service? Chat with them, email is less effective in my experience.
ryansxs
post Jan 4 2021, 01:32 PM

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QUOTE(nuba @ Jan 4 2021, 12:42 PM)
Alamak, meaning that it is possible for it to be extended.  sweat.gif 
They changed the date before the deadline reached or on/after that day?
For your case, 3 months just for it to be shipped out, that is tooooo long.
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Mine initially to be shipped out on 12Jan2021,
then changed to 31stDec2020,
then changed to 11Jan2021.
Finally they shipped it out on 31stDec2020

Unpredictable their shipping plan, i'm too lazy to contact CS. By the way, i ordered on 11/11

I think lappies, especially those with high end AMD processors will experience delay due to shortages. I think we have to be patient unfortunately :-(

Those who waited so long, then they cancel...thats really shitty.
ryansxs
post Jan 6 2021, 09:04 AM

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Really UPS....

HK->SG->China->Vietnam-> next where you want to send my package? mega_shok.gif
ryansxs
post Jan 7 2021, 10:48 AM

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QUOTE(sHawTY @ Jan 7 2021, 10:36 AM)
Lenovo asked me to cancel my order for the 8 units of ThinkBook 14 because they could not even confirm they could ship the laptops on the revised delivery date of 14 February 2021
What the fuck
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That is shitty. doh.gif

I do not know what is their business priorities are. People buy large quantity also ask to cancel.

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